Latest News

T-Mobile TPR Shows Signs of Improvement After Getting Called Out

T-Mobile third-party authorized retailers (TPRs) have recently been in the spotlight thanks to the revealing of their shady practices. After The Mobile Report called out these companies, it seems like a positive action has been taken, at least by one TPR.  In its report, the publication revealed the challenges that employees of Arch Telecom go through every day.  They revealed that the employees had to deal with toxic leadership culture and questionable sales practices, which often … [read full article]

T-Mobile Reminds Everyone to Prepare a “Go Bag”

Have you ever thought about preparing a “Go Bag?” Now that it’s hurricane season, T-Mobile has extended its platform to offer a public service advisory (PSA) about the importance of one. Emergencies can happen at any time so it’s best to be prepared with your “Go Bag.” In their post, the Un-carrier shared a video of what should be inside a “Go Bag.” According to the American Red Cross, your “Go Bag” should include a … [read full article]

T-Mobile Store Rep Gets Praised for Helping Non-Customer

After much controversy on the recent practices of T-Mobile employees, it’s a breath of fresh air to find that not everyone is out to make a sale. And this is where their roles fit best– customer service.  As shared by PhoneArena, a Redditor recently shared his experience with a T-Mobile store representative in Colville, Washington. Although he wasn’t a T-Mobile customer, a store representative was able to provide assistance to him and get his concern … [read full article]

US Appeals Court Believes Lawyers Representing T-Mobile Users Received a “Windfall” of the Settlement Fees

In class action lawsuits, who really wins? We wrote a previous article on this topic, explaining how the recent class action lawsuit against T-Mobile led to $25 settlement money for each class member compared to the fees that their representing lawyers would receive. This topic is once again brought to the spotlight in lieu of recent events.  As reported by PhoneArena, a US appeals court recently decided to reverse its decision and concluded that the … [read full article]

T-Mobile Has Its Own Magenta Medal In Line With the Olympics

The Olympics kicked off in Paris over the weekend. As the top athletes of 204 countries vie for the gold medal in their particular sport, T-Mobile has rolled out its own competition to get its fans involved.  T-Mobile’s 2024 Un-Carrier Championship is a competition for everyone in this device-centric sports challenge. They have a quiz that dedicated tech enthusiasts and casual users can take part in. The winner will win the Magenta Medal, which T-Mobile says is … [read full article]

Did You Receive This Dubious Email from “T-Mobile” Too?

T-Mobile customers are sharing a recent email they received from their wireless carrier. If you are a T-Mo customer, be on the lookout for an email with the subject: “T-Mobile Confirmation: Plan Cancelled.”  According to users on Reddit, the mysterious email discussed the next steps after the subscriber deletes his Mobile Internet account and how they can restart service if they wanted. Although the email seems legit, the Redditor who started the thread was out at … [read full article]

Here are the Deals that T-Mobile is Currently Running

It’s back to school season and T-Mobile is not yet done with its exclusive offers. Earlier this week, the Un-carrier released the SyncUP KIDS Watch 2 as part of its Back-to-School deals. And today, T-Mobile has announced other deals that are worth looking into.  Here is a list of all the offers that T-Mobile is currently running for this season: Smartphones:  FREE (up to $1,000 off) motorola razr+ or motorola razr when adding a line or switching … [read full article]

Lawmakers Pen Letter to Challenge T-Mobile’s Proposed US Cellular Deal

T-Mobile’s plan to acquire a portion of US Cellular has not yet been made official. It still needs to get the approval of regulators. And today, we’re learning that the proposed deal is currently being questioned by lawmakers.  As reported by PhoneArena, the proposed deal is currently being challenged by the same lawmakers who want to undo the T-Mobile-Sprint merger that happened in 2020. The six Democrat senators have sent a letter to the Federal Communications … [read full article]

T-Mobile Tuesdays’ Pickleball Set Freebie is Here

Just a few weeks ago, it was revealed that the next physical item that T-Mobile would be giving away with its T-Mobile Tuesdays offer was a pickleball kit. At that time, it was unclear when this physical gift would be ready to pick up. But now, we learned that it is now available at T-Mobile stores.  According to PhoneArena, T-Mobile customers were already able to claim their free pickleball set, which includes a couple of … [read full article]

T-Mobile Launches New SyncUP KIDS Watch 2 In Time for School

It’s back to school season. And for many, this is the first time their kids are attending big school. If you’re a parent of a young child, this may be a scary experience for you too. Thankfully, T-Mobile has introduced a new product that will help relieve you of some of that anxiety.  T-Mobile’s new SyncUP KIDS Watch 2 is launching tomorrow, Wednesday, July 24. This wearable device comes with the same features that the first generation … [read full article]

T-Mobile Has Stopped Including Taxes in Business Unlimited Plans

Amidst the hullabaloo with T-Mobile raising its plan prices, the Un-carrier quietly stopped including taxes in the prices of its Business Unlimited plans. According to PhoneArena, the change was implemented in May but people are only realizing it now.  Before the change was made, T-Mobile included taxes and fees in the price of its business plans for those with less than six lines. But now, users have to pay taxes on top of their monthly plan … [read full article]

Report: T-Mobile Reseller Allegedly Resells Returned Devices as “New”

T-Mobile resellers are in hot water right now as a new report reveals an unethical practice they are allegedly doing. The Mobile Report previously revealed that employees of Arch Telecom have unrealistic sales targets and are being threatened to lose their jobs for not reaching sales quotas. A new reseller has recently found itself in the limelight for another shady practice. As reported by PhoneArena, a former employee of GP Mobile has revealed that the … [read full article]