Latest News

T-Mobile Pushes Travel Benefits as Holiday Season Kicks Off

T-Mobile is promoting its Experience Beyond plan as the go-to option for holiday travelers this season, highlighting perks like free in-flight Wi-Fi, international data, and streaming bundles. The carrier partnered with travel influencers to showcase how its membership benefits work in real-world travel scenarios. The Un-carrier announced today that the holiday season is expected to see over 119 million U.S. travelers, potentially breaking last year’s record. The carrier is positioning its network and included perks as … [read full article]

Baby Three Blind Boxes Coming to T-Mobile Stores Dec. 13 in NYC and Seattle

T-Mobile is jumping on the plushie craze with an exclusive collaboration that’ll have collectors camping out at two stores next Friday. The carrier is teaming up with Baby Three, the toy brand behind those blind box collectibles that sell out everywhere from LA to Tokyo, to launch the “No Filter Series” exclusively for T-Mobile members. T-Mobile announced that the special edition plushies drop December 13 at just two locations: the Times Square store in New York … [read full article]

T-Mobile Extends Payment Plans to 36 Months for Watches and Tablets

T-Mobile customers looking to buy a new smartwatch or tablet will now need to commit to three full years of payments instead of two. The carrier has rolled out 36-month installment plans for tablets and smartwatches, marking the company’s first move away from its traditional two-year payment terms. According to The Mobile Report, the change appeared on T-Mobile’s website over the weekend, affecting all available smartwatches and tablets. While you can still pay upfront in full, … [read full article]

Report Claims AT&T and T-Mobile Misuse Rural Broadband Funds for City Networks

A recent report claims that AT&T and T-Mobile are taking federal money meant to bring internet to rural America and spending most of it on city networks instead. According to a consulting firm (via PhoneArena) that analyzed cell tower locations across the country, this practice leaves countryside residents with spotty service while urban areas get upgraded networks funded by rural broadband programs. Cell Tower Solutions, a firm that reverse engineers communication sites, claims carriers accept federal … [read full article]

T-Mobile’s T-Life App Push Could Cost Carrier More Than Half Its Tech-Savvy Users

T-Mobile’s aggressive push for its T-Life app might be backfiring in a big way. More than half of tech-savvy users could be thinking about leaving the carrier because they’re being forced to use the controversial all-in-one app for everything from managing their account to setting up payment plans. According to PhoneArena, a recent poll of mobile enthusiasts shows the depth of customer frustration. Only 17 percent said they wouldn’t leave T-Mobile over T-Life, while the rest … [read full article]

T-Mobile Loses Customer After Dangerous Google Maps Ad Appears While Driving

A driver says they’re abandoning Google Maps and will never consider T-Mobile as their carrier after a dangerous advertising incident on the road. The person was navigating through an intersection when a large pop-up suddenly appeared on their screen asking if they wanted to stop at a nearby T-Mobile store. According to PhoneArena, the driver described the moment as nearly causing an accident. The alert-style message appeared at the worst possible time, and they said if … [read full article]

T-Mobile Extends Payment Plans to 3 Years for Tablets and Smartwatches

T-Mobile has officially switched to 36-month payment plans for tablets and smartwatches, marking a significant shift in how customers finance these devices. The change went live this week, extending what were previously 24-month installment plans to three full years. According to PhoneArena, the carrier’s Equipment Installment Plans now spread device costs over 36 months instead of 24 for tablets and watches. While this means lower monthly payments since the cost is divided across more months, it … [read full article]

T-Mobile Offers Nearly $2,000 in Free Apple Gear This Black Friday

T-Mobile is rolling out one of the most aggressive Black Friday promotions in wireless history, offering customers the chance to walk away with an iPhone 17 Pro, iPad, and Apple Watch SE 3 without paying a dime upfront. The carrier is calling it the “Ultimate Apple Bundle,” and it could save you close to $2,000 if you meet the requirements. According to T-Mobile’s official announcement, the deal kicks off today, November 26, and is available to … [read full article]

T-Mobile Store Reps Will Now Ask to View Your Phone Screen During Transactions

T-Mobile is implementing a new policy that might catch customers off guard during their next store visit. Store representatives will now request permission to view customers’ phone screens remotely when handling upgrades, adding lines, making in-store orders, or setting up new accounts. According to PhoneArena, the screen sharing is limited to the T-Life app only, and employees won’t be able to see sensitive information like payment details. Customers can decline the request from their phone, though … [read full article]

T-Mobile to Stop Taking Customer Service Requests Through Apple Messages

If you’re a T-Mobile customer who likes reaching out to customer service through your iPhone’s Messages app, you’ll need to find a new way to get help starting in 2026. The carrier is pulling the plug on Apple Messages support for customer service on December 31. According to PhoneArena, T-Mobile customers have been able to handle account tasks right from their messaging app—things like changing plans, updating addresses, buying phones, and asking questions just by sending … [read full article]

T-Mobile Customers Could Score a Free Blanket Just in Time for Winter

T-Mobile appears to be gearing up to give customers a free blanket through its popular T-Mobile Tuesdays rewards program. The hot-pink magenta blankets have already started showing up at stores across the country in large quantities.  According to The Mobile Report, internal sources say the blankets feature T-Mobile’s signature magenta color with a small company logo in the corner.  Don’t expect a full-size bedspread—this one appears to be smaller, more like a throw blanket. … [read full article]

T-Mobile Steps Up to Keep First Responders Connected at the Las Vegas Grand Prix

With over 300,000 fans expected to descend on the Las Vegas Grand Prix this weekend, T-Mobile is working behind the scenes to make sure police and emergency crews can communicate without a hitch. According to an announcement, the carrier has teamed up with federal, state, and local agencies to provide dedicated network support throughout race week. The centerpiece is T-Priority, a specialized 5G service used by the Las Vegas Metropolitan Police Department that can deliver up … [read full article]