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Editorial: I Still Think Throttling Data Sucks, There I said It

I’ve long thought T-Mobile’s loose definition of “unlimited data” has needed to change and now, with AT&T at the center of a throttling data news cycle, “unlimited” is once again called into question. In fact, one AT&T user successfully sued AT&T in small claims court winning $850 after the judge agreed AT&T had sold the customer an unlimited plan and then purposely slowed him down. AT&T has justified throttling by claiming it … [read full article]

T-Mobile Sends Reminder For Upcoming Domestic Data Use

We’re going to shift gears a little this evening and move away from exciting phone news over the last 24 hours and do a quick refresh on T-Mobile’s upcoming Domestic Data Roaming changes. We’ve already gone in-depth with the upcoming changes and for those of you that received an email this past weekend, it should highlight exactly what we’ve already covered. We won’t to go into much detail, instead I urge … [read full article]

T-Mobile Confirms New Domestic Data Roaming Plans, Posts FAQ

While it’s been up for a few days, we just got word of a FAQ in T-Mobile’s support forums highlighting the upcoming changes to their domestic roaming policy beginning on April 5th, 2012. Most importantly, this FAQ confirms our leaked information that such changes were taking place along with any material changes to the Terms and Conditions of your contract term. So why is T-Mobile making this change? “To continue providing the … [read full article]

T-Mobile Changes To Domestic Data Roaming Detailed, Confirmed For April 5th

Well we can now chalk this “rumor” firmly up in the “confirmed” category for April 5th as we’ve gotten our hands on some more detail for T-Mobile’s planned changes to domestic data roaming plans. Right away, T-Mobile does point out: “Domestic data roaming will not be subject to data speed reduction. The allotment will be reset with each bill cycle. After the allotment is reached, the customer will no longer have data … [read full article]

T-Mobile Making Changes To Off-Network Data Roaming Plans In The Future?

Word coming out of Howard Forums tells us T-Mobile will be making some changes to their data roaming plans when you are wandering off the T-Mobile network. According to the Howard Forums tipster, sometime in early April, T-Mobile will change their domestic roaming policies to 100MB of data on the 5GB plan and 200MB on the 10GB plan. If you exceed the 100 or 200MB limit, the network will cut off any data … [read full article]

T-Mobile Launching New Hush Hush Promotional Plans On January 25th

Now this is the kind of promotion we can get behind as T-Mobile prepares to silently launch two new promotional data feature bundles, available for a limited time. Beginning January 25th, T-Mobile will launch the Unlimited-Premium 5GB and 10GB data plans that will add in the Smartphone Mobile Hotspot and MobileLife Album Plus services for free. That’s an additional value of $19.98 for the customer.¬†Smartphone Mobile Hotspot provides the ability to share a … [read full article]

T-Mobile And Walmart Upgrade To “Unlimited” Web On Family Mobile Plan

T-Mobile and Walmart’s Family Mobile plan is now better than ever, adding Unlimited Web to their already affordable offer of Unlimited Talk and Text. Rolling out now, the new Walmart Family Mobile plan is only $45 per month for the first line and $35 for additional lines and is available at Walmart stores nationwide and Walmart.com. According to the T-Mobile email that just hit our inbox, 44% of first-time smartphone buyers in 2012 … [read full article]

T-Mobile Backpedals, Will Offer Credits For Unauthorized Pay Per Use Data Use

In a move that will be welcomed by T-Mobile customers upset by the addition of a pay-per-use feature to smartphone plans without a current data feature, T-Mobile has decided to credit any unauthorized data charges. This afternoon our report ran surrounding T-Mobile’s unwillingness to return any unauthorized charges due to customers being notified (through multiple methods) about the changes ahead of any data access on their smartphone. This is a welcome … [read full article]

T-Mobile Customers Upset About Pay Per Use Data Plans

At the end of August we were able to obtain a screenshot indicating that T-Mobile was adding pay-per-use data plans to all T-Mobile smartphones that did not currently have an active data plan. The effective date for this plan change was September 15th and T-Mobile customers were supposed to receive notification through one of three methods, sms notification, bill insert or email notification regarding the account change. As it turns out, a … [read full article]

T-Mobile To Add Pay-Per-Use Data To All Smartphone Accounts On September 15th

T-Mobile is set to make a sweeping change to 11.4 million smartphone accounts with the placement of a Pay-Per-Use data feature added to all accounts that do not currently have a data plan. Customers will receive a notification that the feature has been added prior to September 15th with additional details being sent out with September billing. It will take up to eight weeks after September 15th to ensure that all customer accounts … [read full article]