Posts by Alex Wagner

T-Mobile customer says support rep changed name on his account to ‘IDIOT’

A new situation appears to have surfaced involving a T-Mobile customer that’s frustrated about not getting bill credits that he’s entitled to and a customer service rep that dealt with him. T-Mobile customer Luke says that a T-Mo rep changed the nickname on his bill to “IDIOT IDIOT.” Luke, who goes by the Reddit user name “ldskywalker,” explains that he took advantage of [read full article]

BLU Vivo XL2 launches with 5.5-inch display and $149.99 price tag

BLU today introduced its latest affordable Android smartphone, the Vivo XL2. The unlocked BLU Vivo XL2 features a 5.5-inch 1280×720 display and 8-megapixel camera on its face, and a 13-megapixel camera with flash on its backside. Inside the Vivo XL2 lives a quad-core MediaTek 6736T processor paired with 3GB of RAM, 32GB of storage, a microSD slot, dual SIM slots, and a 3150mAh battery with quick … [read full article]

T-Mobile sweetens AT&T switcher deal with free year of Hulu service

UPDATE: T-Mobile tells me that today (January 25) is the last day for AT&T customers to get free DirecTV Now and Hulu for switching to T-Mo.   Last month, T-Mobile launched an offer that gave customers switching from AT&T to T-Mo a free year of DirecTV Now, AT&T’s new streaming video service. DirecTV Now has criticized for having service issues since its launch, though, so now … [read full article]