T-Mobile has achieved a historic first that’s changing the wireless landscape: real customers now rate the carrier as having the best network quality in more regions than ever before, according to a major new study released January 15, 2026. Based on feedback from over 20,000 wireless customers surveyed across the country, a J.D. Power study shows T-Mobile … [read full article]
T-Mobile customers might notice another bump on their monthly bills starting January 21. The carrier is raising what it calls the “Regulatory Programs and Telecommunications Recovery Fee” by 50 cents per line, marking the second increase of this type in less than a year. The Mobile Report remarks this as an unusually quick succession of hikes for the same fee. The company raised this same charge … [read full article]
T-Mobile is kicking off 2026 with a generous offer for customers looking to expand their accounts. The carrier is rolling out a buy-one-get-one deal that gives you a free line when you add a new one to your existing service. According to Android Authority, this BOGO promotion is part of T-Mobile’s tradition of providing free-line incentives to its customer base. The offer works straightforwardly: … [read full article]
If you’ve been having trouble reaching certain people on your T-Mobile phone, here’s what you need to know: your service isn’t the problem. T-Mobile’s network is up and running normally, but a major outage at competitor Verizon is creating a domino effect that’s affecting how your calls and texts reach their destinations. A T-Mobile spokesperson confirmed that the company’s network is operating exactly as it should be. The real issue is what happens when T-Mobile customers try … [read full article]
Spam calls have evolved beyond annoying robocalls about extended car warranties. In today’s AI-driven world, scammers can now clone voices, fake caller IDs, and create conversations so convincing that even tech-savvy people can fall victim. For older adults, especially, distinguishing between a legitimate business call and a sophisticated scam has become nearly impossible. That’s why T-Mobile’s parent company believes the solution isn’t just better filters; it’s about rebuilding trust in phone calls altogether. Deutsche Telekom has launched … [read full article]
Walking into a T-Mobile store soon might feel like stepping into the future. The wireless carrier has teamed up with Samsung to test something that sounds straight out of a sci-fi movie: three-dimensional holographic displays of the latest Galaxy phones and watches. Starting this month, select T-Mobile locations in New York City, Seattle, and other markets are showcasing Samsung’s newest devices as floating 3D images. Instead of picking up a phone or watching a traditional video, customers … [read full article]
T-Mobile just announced a plan that could save families serious money in 2026. The carrier launched “Better Value,” a new family plan starting at $140 monthly for three lines that includes perks usually found on expensive premium plans. The move comes as consumers continue hunting for ways to cut their wireless bills without sacrificing quality. According to T-Mobile’s official announcement, the Better Value plan delivers … [read full article]
T-Mobile has promoted Jon Freier to Chief Operating Officer, filling the spot left open when Srini Gopalan became CEO back in November. The move became official on December 5, according to an SEC filing. As reported by PhoneArena, Freier has been leading T-Mobile’s Consumer Group as president since September 2021, but his history with the company goes way back. He started with Western Wireless in 1994 when the … [read full article]
T-Mobile is offering another free line to select customers starting today, though figuring out if you’re eligible might take some detective work. According to The Mobile Report, the carrier has launched a new “Line On Us” promotion called “Loyalty BYOD Dec 2025” that lets qualifying customers add an extra line to their account at no monthly cost. The catch? T-Mobile isn’t being particularly transparent about who … [read full article]
T-Mobile just announced 25 more small towns will receive grants of up to $50,000 each to fund local improvement projects, pushing the carrier’s total investment in the Hometown Grants program past the $20 million mark since it launched in April 2021. The program has now reached 450 communities across 48 states and Puerto Rico, benefiting roughly 2.6 million people. The initiative has generated 179,000 volunteer … [read full article]
T-Mobile has announced it will reveal its fourth quarter and full year 2025 financial results on Wednesday, February 4, 2026. The carrier will hold its earnings call at 4:30 p.m. Eastern Time, giving investors and customers a look at how the company performed throughout 2025. According to T-Mobile’s official announcement, the financial results and related documents will be posted on the company’s investor website around 4:05 p.m. ET, … [read full article]
T-Mobile is facing potential federal scrutiny after refusing to participate in an advertising review requested by AT&T. The National Advertising Division, an industry self-regulatory body, announced it’s referring the case to the Federal Trade Commission and state attorneys general. According to PhoneArena, the dispute centers on T-Mobile’s advertisements claiming “superior 5G network capacity” compared to competitors. AT&T challenged these claims and asked the NAD to review the … [read full article]
