Archive | February, 2018

T-Mobile launching $200 off iPhone X, half off Apple Watch Series 3 deals this week

T-Mobile is kicking off some Apple-focused deals this Friday. Starting February 23, T-Mobile customers can trade in an eligible device and get their trade-in value plus an extra $200 back when they purchase an iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, or iPhone 7 Plus on EIP. The $200 comes in the form of a prepaid MasterCard card. Here’s the list of devices that are eligible for trade-in with this offer: Apple iPhone 7 … [read full article]

NAD issues decision on Verizon complaint about T-Mobile 4G LTE advertising

Hot on the heels of AT&T filing a complaint with the National Advertising Division (NAD) over T-Mobile’s claymation holiday video, a decision  on another NAD complaint related to T-Mo has come out. The NAD has issued a compliance report on a Verizon complaint about T-Mobile’s 4G LTE advertising, which covers three aspects: network speed, network age, and network coverage. When it comes to network speed, the NAD was concerned that the crowdsourced data referenced by … [read full article]

T-Mobile Tuesdays offering free pancakes, Redbox rental, and more today

Today is Tuesday, which means that you get some free goodies from T-Mobile. T-Mobile Tuesdays is giving away free Dulce de Leche Crunch Pancakes from Denny’s to T-Mo customers today. T-Mobile subscribers can also get a free one-night Redbox rental and 10 free 4×6 photo prints from Walgreens. In addition to those gifts, some customers are receiving a $5 Amazon gift card with their T-Mobile Tuesday gifts. The offer … [read full article]

iOS 11.2.6 now available, fixes Telugu character bug that causes iPhone to crash

Apple users, it’s time to update. iOS 11.2.6 is now available. This update addresses a bug that was discovered last week which could cause your iPhone to crash when it receives a particular character from the Indian language Telugu. Here’s the full iOS 11.2.6 changelog from Apple: Fixes an issue where using certain character sequences could cause apps to crash Fixes an issue where some third-party apps could fail to connect to external accessories While … [read full article]

Samsung Galaxy S9 leaks continue with more specs and images

If you’re hungry for one more major Galaxy S9 leak before Samsung officially introduces its new flagship on Sunday, the rumor mill is happy to oblige. What looks to be complete spec lists for the Samsung Galaxy S9 and S9+ have been leaked by Winfuture.de. The report confirms that both phones will have a 12MP rear camera with variable aperture that you can switch between f/2.4 and f/1.5. The Galaxy S9+ will reportedly have … [read full article]

AT&T files complaint with NAD over T-Mobile holiday video

Remember that claymation holiday video that T-Mobile launched last year called AT&T and Verizon “abominable carriers” and “major misers”? It turns out that AT&T didn’t care for the video, and so filed a complaint with the National Advertising Division. AT&T says that T-Mobile’s holiday video includes “unsubstantiated, false, and misleading claims, and disparages and denigrates AT&T.” T-Mobile denied that the video made any claims about current business practices and argued that this isn’t the type of … [read full article]

T-Mobile and MetroPCS come out on top in J.D. Power’s wireless purchase experience report

One month after T-Mobile and MetroPCS topped J.D. Power’s wireless customer care rankings, T-Mo and Metro have won another award the research firm. T-Mobile and MetroPCS have come out on top in J.D. Power’s new U.S. Wireless Purchase Experience study. This report looks at the new device purchase experience, including in-store, telephone, and online methods. According to J.D. Power, T-Mobile has the best wireless purchase experience of any postpaid carrier in the U.S. T-Mo finished … [read full article]

T-Mobile adopts Tupl’s AI technology to make its customer care better

T-Mobile is adding some new technology to its customer care arsenal. Tupl announced today that T-Mobile is using its Automated Customer Care Resolution (ACCR) tool. The technology uses artificial intelligence (AI) to give T-Mobile customer care reps with detailed cause reports and technical resolutions so that the the reps more quickly help customers. Tupl claims that its ACCR tool is 100 times faster and up to 4 times more accurate than other resolution methodologies. Here’s what … [read full article]

ZTE Axon 7 gets Android Oreo beta update with ‘near-stock’ UI

The ZTE Axon 7 isn’t officially sold by T-Mobile, but the device has gotten some nice T-Mo features like VoLTE and Wi-Fi Calling. Now ZTE’s got some exciting news for anyone using the Axon 7 on T-Mobile. ZTE is kicking off an Android Oreo beta for the Axon 7. To register for the beta, you’ll need to visit ZTE’s Z-Community forums. The Oreo update for the Axon 7 will be “near-stock,” says ZTE, … [read full article]

T-Mobile launching LG Buy One, Get One deal as MetroPCS rolls out offers of its own

This new week is bringing with it some new deals for T-Mobile and MetroPCS customers. Starting this Friday, February 16, T-Mobile customers can buy an LG G6, LG V30, or LG V30+ and get a second one for free. Both phones must be purchased on EIP, and cost of the second device will be covered by monthly bill credits. This LG BOGO deal is available to new and existing T-Mobile customers, including business customers. No new … [read full article]