Tag Archive | "Policy Changes"

T-Mobile Ends Exclusive Search Deal With Yahoo, Embraces Google


t-mobile-headquarters-bonn1

Well, its over! T-Mobile has ended its year old search deal with Yahoo.  It comes as no surprise to hear that Magenta has replaced Yahoo with its biggest rival—Google. The deal is important because it now shifts search dominance away from Yahoo, as the Big G is now working exclusively with two of the top four carriers in the United States.  A Yahoo spokesperson said that Yahoo will still be working with the fourth-largest U.S. carrier on other content services, such as Yahoo! Mail, Messenger, News, Sports, Finance and Flickr. It should also be noted that Yahoo will continue to work for T-Mobile International in Europe. Interestingly, the break-up follows last weeks discovery that AT&T will replace Google with Yahoo on their upcoming Google Android device-the Motorola BACKFLIP (really? replacing Google on a Google Android handset?) Well folks, how many of you think the Google-T-Mobile search deal with last longer than the Yahoo one? Lets hear some comments below!

mocoNews

Related Posts:

Posted in Upcoming ServicesComments (22)

Trackball Issues? “Roll” Into A T-Mobile Store February 24th!


trackballs_tmonews_wm

While the launch of the BlackBerry Trackball Replacement Program is still two days away, T-Mobile retail stores are starting to receive shipments of the BlackBerry Trackball Replacement kits.  As previously stated, we’re still expecting a February 24th launch unless there is another delay.

Anyone going to take advantage of this?

Related Posts:

Posted in UncategorizedComments (19)

T-Mobile’s Trackball Replacement Program Delayed


trackball_update_tmonews_wm

It looks like there has been a change of plans regarding the trackball replacement program T-Mobile was set to launch February 15th. Due to some changes that will be included with the trackball replacement kits, training for the T-Mobile Retail store representatives has been suspended. RIM is in the process of updating procedures and screenshots for the new tool. Training for T-Mobile Retail Store reps is scheduled to resume on February 8th. So instead of the program launching February 15th, it will launch February 24th. Looks like those of you waiting to get your BlackBerry trackball (Pearl 8100/8120 and 8320 Curve ONLY) replaced will have to wait a little over another week to do so. Heck, I’m happy T-Mobile is offering this!

Leave your thoughts in the comments!

Related Posts:

Posted in UncategorizedComments (4)

T-Mobile Launching Trackball Replacement Program


153121_090614152448_BBTrackball

Here some good news for those of you still rockin’ a BlackBerry…old skool yo. Beginning February 15th, BlackBerry Pearl 8100/8120 and BlackBerry Curve 8320 customers that are experiencing issues with the trackball, will have the option to visit a T-Mobile Retail Store and have their trackball replaced for FREE (No, you aren’t seeing things, at least this time around). The handset must be an 8100/8120 or 8320 purchased from T-Mobile. How kind of T-Mobile! This is just another example of how much T-Mobile cares about their customers!

Sound off in the comments!

Related Posts:

Posted in UncategorizedComments (40)

T-Mobile Partial Upgrade Pricing Discount Goes Live Tomorrow


partial_upgrade_tmonews_update_wm

Following up our leak from yesterday, it looks like the new Partial Upgrade Pricing Discounts will officially go into effect tomorrow and not January 29 as stated previously. Basically, beginning January 27, customers can upgrade their smartphone every year for the same price as new customers. In addition, customers with voice and text phones can also upgrade to a smartphone at month 12 of their contract for the new customer price. Additional discounting periods are also launching for customers with 1-11 months of service and 12-21 months. As we stated before, the “Early Upgrade Discount” consists of Tier 1, which will require 1-11 months of active service on a $29.99 or higher individual rate plan or a $49.99 or higher individual family rate plan. Also you must have 1-11 months since the last discounted handset purchase. On the other hand, the “Early Upgrade Plus” which consists of Tier 2, will require 12-21 active months on a $29.99 or higher individual plan or a $49.99 or higher individual family rate plan. For the “Early Upgrade Plus” you must have 12-21 months since the last discounted handset purchase. But here is something to take note of. Smartphones will qualify for a full discount pricing at the “Early Upgrade Plus” level.

Customers on a 1-year contract agreement, are not eligible for the partial discounts. Obviously, since this requires a contract agreement, Even More Plus customers are not able to take advantage of the partial discounts as they have to pay the full retail cost for their handsets. Puerto Rico customers, these changes will be implemented on February 3rd.

Leave your thoughts in the comments!

NOTE: This is for Partial Upgrade Pricing ONLY. The regular upgrade pricing terms still remain the same. For all upgrades after 21 months, systems will show the full upgrade price for all devices.

UPDATE: A list of eligible smartphones for the full discount and a short Q&A after the jump!

UPDATE 2: We have removed the myTouch 3G example as some people are coming back and saying it may not actually be what users are seeing. We’ll update you guys when we get more info! Stay tuned!

Read the full story

Related Posts:

Posted in UncategorizedComments (74)

New T-Mobile Partial Upgrade Pricing Discounts


Policy change_tmonews_wm

Thanks to one of our trusty tipsters, looks like T-Mobile is changing things up a bit with the Partial Upgrade Pricing discounts. Beginning Friday January 29, T-Mobile will be offering two new partial discount options for existing customers when they upgrade their handset or device. Qualifying customers currently on a 2-year contract must upgrade to a new 2-year agreement and meet the Early Upgrade or Early Upgrade Plus requirements. There will be two tiers. Tier 1 is from 1 month to 11 months. Tier 2 which will offer the larger discounts is from 12 months to 21 months after the last upgrade. Stay tuned for more info and don’t forget to leave your thoughts in the comments!

Related Posts:

Posted in UncategorizedComments (44)

T-Mobile SIM Unlock Policy Changes


tmonews_sim_subidy_policy_Changes_wm

If you’re one that travels quite a bit you probably unlock your T-Mobile  handset so you can use it overseas with another GSM carrier, and save yourself some of hard earned cash. Thanks to our trusty tipster, starting January 21st eligible FlexPay and PostPaid customers will be able to obtain a SIM unlock code after 40 days instead of 90 days. Eligible prepaid customers will be able to request a SIM unlock code after 60 days of service instead of 90 days (provided that they have had an account balance of at least $10 or have made a refill within the last 30 days). In addition, former customers that have cancelled their account can obtain a SIM unlock code if their account is in good standing with no past due payments and the customer has had active service with T-Mobile for at least 40 days. If there is a past due balance present on the account the customer will need to pay the full amount in order to get the SIM unlock code.

Sidenote: Today’s the day eligible FlexPay customers can finally convert their accounts over to PostPaid. Click here for more details!

Leave your thoughts in the comments!

Related Posts:

Posted in UncategorizedComments (15)


BBerryDog
DroidDog
PhoneDog