Tag Archives: Price Hike

T-Mobile’s Rumored Regulatory Fee Hike: Here’s What We Know So Far

According to a report, ​T-Mobile will once again be increasing prices for some customers, this time through a hike in its “Regulatory Programs & Telco Recovery Fee.”  The Mobile Report shared information from a Reddit post that detailed the rumored price hike. Starting April 23, 2025, voice lines will see a $0.50 per line increase, bringing the total fee to $3.99 per month. Data-only lines will experience a $0.20 hike, totaling $1.60 monthly.  This fee, which … [read full article]

T-Mobile Customers File Lawsuit Against Carrier for Breaking Price Lock Guarantee

A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold its price lock guarantee.  T-Mobile customers filed a class action lawsuit against the wireless carrier for forcing them to move to a … [read full article]

T-Mobile User Gets $24 Adjustment for Being Affected by Price Hike

With so many customers complaining about T-Mobile’s recent price hike, customers are already considering filing a complaint with the FCC. But as it turns out, there is a way you can have your Price Lock promise be honored by the Un-carrier. As shared by a Reddit user, there is a way to have T-Mobile reverse the price hike and honor its Price Lock guarantee. The Redditor shared that he “called in about the price increases.” Since … [read full article]

Report: T-Mobile Sends Letter to Customers Planning to File Complaint Over Recent Price Hike

Another day, another update on the recent T-Mobile price hike. Following reports that T-Mobile customers intended to file a complaint with the Federal Communications Commission (FCC) for the Un-carrier’s violation of their price lock agreement, a Reddit user shared a boilerplate response from T-Mobile.  As shared by The Mobile Report, T-Mo’s letter points out that customers with Price Lock from April 28, 2022 to January 17, 2024 are not affected by the price hike. Users … [read full article]

Report: T-Mobile Customers Shocked With “Second Attempt” Notification of Price Hike

(Update June 6, 2024 6:49 PM EST) T-Mobile has responded to us with a statement: “We reached out to a very small set of customers who didn’t receive the initial notification about price adjustments to ensure they are aware of these changes before they receive their next bill.” Below is the original article: — A few weeks ago, T-Mobile announced that it was increasing the prices of some of its plans. The Un-carrier’s subscribers were unhappy … [read full article]

Report: After Price Hike Announcement, T-Mobile Can’t Keep Up With Chat Requests (Update)

Update (May 29, 2024 11:25 AM EST): A spokesperson for T-Mobile reached out to us to clarify that they did not turn off its Care Virtual chat support channel at any time and has been “running as normal.” The company’s “virtual sales channel that focuses on new customers was off for a short period last week, not related to volume, but is back on as normal.” The report made earlier was based on the comments of users … [read full article]

T-Mobile Does Not Plan to Reveal the Plans Affected by Recent Price Hike

Recently, T-Mobile announced that it would be increasing the prices on some of its plans. This announcement earned the ire of the Un-carrier’s customers. But when asked about the specifics of the affected plans, T-Mobile did not reveal much information.  In a statement to Android Authority, T-Mobile said: “We won’t be sharing details about which plans, and we notified included customers yesterday so they are aware.” It’s probably best to assume that if you … [read full article]