T-Mobile comes out on top in J.D. Power U.S. Business Wireless Satisfaction Study for third straight year

T-Mobile has come out on top in J.D. Power’s business wireless ranks once again. J.D. Power today announced the results of its 2019 U.S. Business Wireless Satisfaction Study, and T-Mobile has come out on top for the third straight year. The study measures satisfaction across six factors: performance and reliability, customer service, sales representative and account executive, billing, cost of service, and offerings and promotion. It’s based on responses from 2,797 business decision-makers that were … [read full article]