Latest News

T-Mobile Late Fee Jumps from $7 to $10

T-Mobile customers who miss their payment due date will soon face higher late fees. Starting next month, the carrier is raising its late payment charge to $10 or 5% of your unpaid balance, whichever amount is larger. According to Android Authority, T-Mobile has begun notifying customers by email about the change. The previous late fee was $7 or 5% of the balance, whichever was greater. Under the old policy, customers with a bill under $140 paid … [read full article]

T-Mobile Getting New CEO as Mike Sievert Steps Down in November

T-Mobile is getting a new boss this November. The wireless carrier announced that Srini Gopalan, who currently serves as the company’s Chief Operating Officer, will take over as CEO on November 1st, replacing Mike Sievert. According to T-Mobile’s official announcement, this isn’t a sudden departure but rather part of a planned transition that’s been in the works for years. Sievert isn’t leaving the company entirely – he’s moving into a new role as Vice Chairman where … [read full article]

Report: T-Mobile Store Refuses iPhone 17 Pro Sale Without Mandatory Apple Watch Purchase

A frustrated T-Mobile customer walked away empty-handed on iPhone 17 Pro launch day after a corporate store allegedly refused to sell him the phone unless he also purchased an Apple Watch. The customer wanted the new iPhone in a specific color and storage configuration that the store had in stock, but was told the purchase required adding the smartwatch to his order. According to PhoneArena, this latest incident adds to a troubling pattern of similar customer … [read full article]

T-Mobile Customers Getting Missing iPhone 17 Trade-In Credits Back

T-Mobile customers who pre-ordered the new iPhone 17 and noticed they didn’t receive their full trade-in credits can breathe easy. The carrier and Apple are fixing the problem and customers will get their missing money back. According to Android Authority, several T-Mobile customers on the Go5G Plus plan reported only getting part of their promotional trade-in credits when ordering the iPhone 17. Instead of receiving the full $800 credit they were promised, many only saw $200 … [read full article]

T-Mobile Hits $19 Million in Small Town Grants, Now Supporting 425 Communities

T-Mobile customers can feel a bit better about their monthly phone bills knowing some of that money is going toward improving small towns across America. The wireless carrier just announced it has now distributed over $19 million through its Hometown Grants program, reaching 425 communities in 48 states and Puerto Rico. According to T-Mobile’s announcement, the latest round included 25 new towns, each receiving up to $50,000 to fund local projects that make a real difference … [read full article]

T-Mobile Announces 16% Jump in Quarterly Dividend Payments

T-Mobile shareholders are getting a nice bonus this holiday season. The wireless carrier just announced it’s increasing its quarterly dividend payment by 16%, meaning investors will receive more money for each share they own. According to T-Mobile’s official announcement, the company’s board approved a cash dividend of $1.02 per share, which is $0.14 more than last quarter.For context, a dividend is essentially a cash payment that companies make to their shareholders as a way of sharing … [read full article]

T-Mobile Goes Green: Carrier Hits Major Environmental Milestones While Expanding 5G

T-Mobile is proving that building a massive wireless network doesn’t have to come at the expense of the environment. The carrier has made significant strides in reducing its carbon footprint while continuing to expand its 5G coverage across the country. The company has already cut its total carbon emissions by 33% since 2020 and now powers all its operations with 100% renewable electricity. T-Mobile announced its ambitious goal to reach net-zero carbon emissions by 2040 – … [read full article]

T-Mobile Expands Satellite Data to Include Apple’s Most Popular iPhone Apps

T-Mobile iPhone users can now use six popular Apple apps even when they’re completely cut off from cell towers and Wi-Fi, thanks to a major update to the carrier’s satellite service. The expanded functionality works through T-Mobile’s T-Satellite service, which beams internet connectivity directly from space using SpaceX’s Starlink satellites. According to PhoneArena, the newly supported Apple apps include Maps, Messages, Weather, Music, Compass, and Fitness. This expansion comes with the rollout of iOS 26, marking … [read full article]

T-Mobile Users Lose Service in Connecticut Town Over Lease Fight

T-Mobile customers in Weston, Connecticut are struggling with dropped calls and weak signals after the wireless carrier shut down service at a key cell tower over a rent dispute with the small town. The drama centers around a cell tower on the town’s municipal campus that Weston purchased at the end of 2024. According to PhoneArena, the town then negotiated new lease agreements with all three major carriers using the tower. While AT&T agreed to pay … [read full article]

T-Mobile Customers Rally Behind Store Employees in New Survey

A surprising number of wireless customers are willing to reach into their wallets to help T-Mobile store employees avoid using the carrier’s troublesome app. The show of solidarity comes as T-Mobile workers face potential job loss for not meeting strict app usage requirements. According to a recent PhoneArena survey, an overwhelming 85% of nearly 5,000 readers said they would pay cash during T-Mobile store visits to help employees avoid the problematic T-Life app. The poll … [read full article]

When Mother Nature Strikes, So Do Phone Scammers – Protect Yourself Now

Hurricanes, wildfires, and other natural disasters don’t just destroy homes and communities – they also create the perfect hunting ground for scammers. These criminals prey on people when they’re most vulnerable, using fake phone calls, texts, and websites to steal money and personal information from both disaster victims and people trying to help. According to T-Mobile’s recent community advisory, scammers have several tricks up their sleeves during disaster situations. They’ll pose as contractors demanding upfront payments … [read full article]

T-Mobile Gets Slapped with Fine for Jumping the Gun on REVVL 7 Pro Sales

T-Mobile has agreed to pay $7,000 to the U.S. government and implement new compliance measures after selling thousands of phones before getting proper approval from federal regulators. According to PhoneArena, the Federal Communications Commission (FCC) has closed an investigation into T-Mobile for selling the REVVL 7 Pro 5G smartphone without the required equipment authorization. The carrier started selling the device on May 23, 2024, but didn’t receive official FCC approval until six days later on May … [read full article]