T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores … [read full article]
T-Mobile wants to make it easy for non-customers to see what its network is all about. T-Mobile is offering a 30-day free trial that lets you try out its network for 30 days or 30GB, whichever comes first. If you sign up, T-Mo will send you a mobile hotspot with free 2-day shipping, and you just connect your current phone to the hotspot and give the T-Mobile network … [read full article]
After months of leaks and rumors, the Samsung Galaxy Note 9 is now official. While the Galaxy Note 9 may look similar to last year’s Galaxy Note 8, it’s gotten several notable updates over its predecessor. Those include the S Pen, which is one of the things that makes a Note a Note. The S … [read full article]
It’s not often that T-Mobile introduces a whole new rate plan, but today that’s exactly what the carrier has done. T-Mobile Essentials is a new plan that aims to offer just the basics of a smartphone plan. It’s got unlimited talk, text, and smartphone data, as well as some benefits like unlimited 3G mobile hotspot and [read full article]
Ready for the next Un-carrier move? Hopefully you are, because it’s coming soon. T-Mobile CEO John Legere confirmed on today’s Q2 2018 earnings call that T-Mo’s next Un-carrier move will be revealed on August 15th. “Isn’t it about time we shake things up in this industry again? Let me just say that our next industry-shaking Un-carrier move is just two weeks away,” Legere said. “I’ll leave it at … [read full article]
After releasing several more 600MHz LTE smartphones in recent weeks, T-Mobile today gave an update on its 600MHz LTE coverage. T-Mobile CTO Neville Ray has confirmed that T-Mo’s 600MHz … [read full article]
Days after T-Mobile announced that it had upgraded more cell sites with additional mid-band LTE capacity, it’s confirmed some more low-band LTE expansions, too. T-Mobile CTO Neville Ray says that T-Mo added low-band LTE to dozens more cell sites in the past two weeks. This brings “more and better coverage,” Ray explains. These upgrades typically include both 600MHz and … [read full article]
One week after T-Mobile announced a low-band LTE expansion, it’s confirmed a round of mid-band LTE upgrades, too. T-Mobile CTO Neville Ray says that T-Mo has upgraded hundreds of cell sites with mid-band LTE capacity in the last two weeks. These upgrades include both PCS and AWS spectrum. 100s of sites were upgraded with more … [read full article]
Last week we learned that T-Mobile will be raising the price of Simple Global roaming calling as well as adding more countries where Simple Global works. Now some more Simple Global news has come out. Starting August 1st, T-Mobile will offer a new international high-speed data pass. For $5 per day, customers can get 512MB of data … [read full article]
The date for Samsung’s Galaxy Note 9 reveal has been set. Samsung has announced an Unpacked event for August 9th. The event will take place in New York City, but it’ll also be livestreamed on Samsung’s website for everyone to see. Change is coming August 9th 2018. Can you keep up? [read full article]
