Archive | April, 2024

FCC Fines Major Wireless Carriers Over 2019 Investigation on Customer Location Data

The major wireless carriers in the country are currently facing a fine from the Federal Communications Commission (FCC) for illegally selling the location data of its customers without their consent. This marks the end of a 2019 investigation into how carriers disregarded the privacy of its customers.  According to the FCC’s investigation, carriers like AT&T, Sprint, Verizon, and T-Mobile sold the location data of its customers to aggregators. In turn, these aggregators sold the data to third … [read full article]

Report: T-Mobile’s $10 Connect Plan is No Longer Available

It looks like T-Mobile could be shaking things up with its monthly rate plan options.  As reported by Deutsche Bank’s analyst, Bryan Kraft (via PhoneArena), the Un-carrier might need to increase its prices sometime in June. The analyst said: “T-Mobile has been more measured than its large competitors in talking price, actually doing very little to date. While T-Mobile now seems about to take a somewhat larger … [read full article]

T-Mobile Plans to Provide Frontline Employees With AI “Superpowers”

It looks like T-Mobile is incorporating more AI tools to its systems.  Recently, The Mobile Report received information that T-Mobile will be using AI “Superpowers” to improve its frontline employees. Through these tools, the Un-carrier believes it can cut down time for its employees to sift through data and serve customers faster and better. There are three features available in its AI tool. The first, GenAI Chat, … [read full article]

TCL 50 XL 5G Lands on Metro by T-Mobile

If you’re looking for a new smartphone, TCL has an affordable device worth checking out. The newest TCL smartphone available in the US is the TCL 50 XL 5G. Here’s what you need to know about this device.  The TCL 50 XL 5G is a 5G-enabled device and is currently the most affordable 5G smartphone available on Metro by T-Mobile. It is priced at $159.99. But for a limited time period, Metro is offering the device for … [read full article]

Here’s How T-Mobile Supports Small Businesses 

Small Business Week is upon us and T-Mobile has a number of noteworthy deals for small business customers.  Earlier this week, T-Mobile rolled out Business Unlimited Edge. Small business customers who add at least 10 lines can get up to a $1,000 credit for every voice line.  In addition to this, businesses can get one year plan membership of Amazon Business Prime Essentials from T-Mobile. The Un-carrier also has lots of resources that can help small businesses. … [read full article]

FCC Approves T-Mobile’s Proposed Acquisition of Mint Mobile

It’s official! T-Mobile has received the approval of the Federal Communications Commission (FCC) for its proposed acquisition of Ka’ena Corporation and its assets, Mint Mobile and Ultra Mobile.  The Un-carrier previously announced its plans to acquire Ryan Reynolds’ MVNO brand for $1.35 billion. When Mike Sievert announced this, he promised to “work to further their success.”  Now that the acquisition has been approved, the transaction is expected to close on May 1.  Just a few days ago, … [read full article]

T-Mobile Implementing New System to Confirm SIM Swap Requests

With the prevalence of SIM swap scams, it’s high time that carriers finally do something about them. It looks like T-Mobile is addressing this concern.  The Mobile Report recently obtained a document that discusses the upcoming changes T-Mobile has in store for approving SIM swaps. The document reveals two big changes that T-Mobile has in store. The first is a new system called Account Change Engine (ACE). … [read full article]

T-Mobile Rolls Out Network Improvement in Arkansas

Earlier this week, T-Mobile announced that it would be upgrading the 5G connection in Louisiana. Days later and the Un-carrier has announced the completion of its multi-year 5G network investment across Arkansas. This new feat cost $163 million and took three years to complete.  Thanks to this, the state of Arkansas has improved 5G network that local businesses, schools, healthcare providers, first responders, and T-Mobile customers can experience.   The … [read full article]