T-Mo renames T-Mobile One plan to Magenta, makes a couple of changes

magenta-logo

T-Mobile is making two big announcements today, and the first is related to its T-Mobile One rate plan.

The T-Mobile One plan is now Magenta. The name change isn’t the only thing different about the new plan, though, because Magenta also includes 3GB of high-speed 4G LTE mobile hotspot usage per line followed by unlimited 3G hotspot use. The T-Mobile One had no 4G LTE hotspot usage unless you upgraded to T-Mobile One Plus.

Speaking of T-Mobile One Plus, Magenta Plus is also available as an upgraded version of the new Magenta plan. It keeps the benefits of T-Mobile One Plus, including HD video streaming, 20GB of 4G LTE hotspot usage, faster international data, unlimited in-flight Wi-Fi, Voicemail to Text, and Name ID.

Other features of the Magenta plan include unlimited talk, text, and 4G LTE smartphone data, free data and texting in more than 210 countries and destinations, one hour of Gogo in-flight Wi-Fi and unlimited texting on domestic flights, and T-Mobile Tuesdays deals.

Pricing for Magenta and Magenta Plus remains the same as T-Mobile One and T-Mobile One Plus. That means a Magenta plan starts at $70 for a single line, drops to $60 per line for two lines, and goes on from there. Magenta Plus is $15 per line per month, but that price drops to $10 per line per month when you add Magenta Plus to each line on a family plan with two or more lines.

Another notable change with Magenta involves Netflix on Us. As a result of the Netflix price hike that was announced earlier this year, families with the Magenta plan will get Netflix Basic included with their plan. Netflix Basic allows for streaming on one screen at a time and does not include HD or Ultra HD streaming.

Families who upgrade to Magenta Plus will get a Netflix Standard subcription, which allows streaming on two screens at the same time and includes HD streaming.

Existing T-Mobile One customers with Netflix on Us that includes the Netflix Standard plan will see the $2 Netflix price hike pass through starting in July. If you want to avoid that, you can turn off Netflix on Us or change to a Magenta plan.

T-Mobile’s new Magenta plan will launch on June 2nd.

 

UPDATE: I asked T-Mobile for a bit more info on what the change to the Magenta plan means for other rate plans like Essentials, Unlimited 55+, and Military, and here’s what I’ve learned:

  • Essentials doesn’t change
  • Unlimited 55+ will be known as Magenta Unlimited 55+ but otherwise won’t change
  • Military will become Magenta Military and will have the same benefits as the Magenta plan, since the current Military plan is similar to T-Mobile One

Source: T-Mobile

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  • The Waz

    Spoke with a contact at T-Mobile, please remember, IF YOU SWITCH TO THE NEW MAGENTA PLAN YOU WILL LOSE ALL ACCOUNT PROMOTIONS THAT EXIST ON YOUR ACCOUNT (i.e. Free line promos, insider hookup promo, and other discounts). They do not tell you this. If you have promos on your account, DO NOT SWITCH PLANS

    • SirStephenH

      And when they tell you that a new plan will save you money they don’t include the lost promos in that calculation. Sure everything else may be cheaper but now you have to pay for all those free lines which make the new plans more expensive than the old.

      • Trevnerdio

        Exactly what happened to us when we switched to T-Mobile One. The rep on the phone said it would be more, in-store rep said it would be cheaper. I’m like okay, I don’t believe you, but go ahead and do it. Boom, bill raised by like $50 a month. We also switched names (same family, different account holder) and all of a sudden all the phones on the account were due at once because “loans don’t transfer.” Gee, thanks for leaving out that tiny little detail, T-Mobile.

        • Andrew Singleton

          Loans do transfer, leases dont.

        • Trevnerdio

          That’s what I meant – leases. Do they even do loans?
          Either way, it was a huge pain and they messed it up at every possible turn by making promises they couldn’t keep and not communicating with other reps. It was a total disaster and we almost switched.

        • dcmanryan

          That’s why I always used ACR call record ANYTIME I made an account change on any account of mine. Now thanks to googles new crap ACR doesn’t work half the time.

        • Trevnerdio

          That’s smart, but a bummer that it doesn’t work anymore

        • Andrew Singleton

          T-Mobile manager speaking on my own behalf – We emphasize the importance of auditing all device programs and MRC promotions before promising or facilitating a change of responsibility or migration at my store because of this exact reason. It would be irresponsible to expect a customer to know their pastcurrentfuture situation based on our policies. I think thats a huge part of TMO’s customer service is the willingness to guide our customers and act in their best interests.

        • Trevnerdio

          I appreciate that. Most are good, but that one in a particular Houston store that took advantage of our family disappointed us greatly.

        • Mark B

          EIP is i guess what you can consider a loan or line of credit. Leases cannot be transferred and i believe that to be something to do with legal stuff. I’m a Tmo Rep who works in a retail location. Whoever goes over your account should with a fine tooth comb to see what you would lose and what you would gain. Also whats possible and not possible. Like when you did the COR aka Change of responsibility which was when you moved the account from one persons name to another theres a lot of different things to take in mind some people just don’t overlook every little thing.

        • Trevnerdio

          And I get that, I’m not faulting them for the small stuff. But like $2000? Yeah, that was a big blunder. I was pretty upset the rep made a mistake and the company was unwilling to right it.

        • SirStephenH

          I’m sure it’s too late for you but you can get your previous plan mostly or completely restored within a couple of weeks of switching.

          My sister and I are on my parents’ plan to keep things simple and save money. Within the last year my Dad went in to a store to get a software problem fixed on his phone (I don’t know why, he could have simply asked me and save the nuisance of going in). They convinced him to buy a new phone when I could have fixed the problem with a factory reset and switch to T-Mobile One from our Simple Choice 2 for $100 plan (averages $45 per line with 4 lines) even after we’d been hammering it into him that you do not change the plan at any costs. They claimed that we’d save money and get Netfix for free but I did the math and we lost our 7GB per line hotspot, HD streaming, 2 free 6GB tablet lines, 1 $10 5GB tablet line, etc, etc, etc which INCREASED our cost. I had to call in to try to restore our plan because I guess I’m the only one capable of understanding all of this and got everything back but our $10 5GB tablet line which they said they couldn’t find in the system and therefore couldn’t add back. They said they could do 2GB for $20 but I talked them up to 5GB for $20. So now we’re paying $10 more a month because of deceptive sales and because the system for some reason doesn’t record changes to accounts and maintain records of all previous promos. I think I could have told them anything and they would have gone along because there was no record of what we had before.

          I think they’re just told to tell everyone that One plans will save you money without actually digging down deep and many don’t really care because they make money by getting people to switch.

        • Trevnerdio

          The unfortunate truth. Some reps were good to us and admitted it would cost more, but others were simply ruthless salesmen.

          We weren’t told about undoing the plan changes, of course, no matter how many reps I went through. But thank you for letting me know! And sorry about you guys getting scammed as well :

      • Francisco Peña

        I don’t know why you all thought this was out of the blue. For some time, each promo that needed you to switch to a One plan stated that you would lose promos.

        This is why I never bothered to switch from my SC plan. even with unlimited, my rate would increase as i’d lose a free line. Even now, with the SC lines being upgraded to unlimited, we have 2 lines of SC with a 3rd free. I’m watching that bill like a hawk to make sure the free line stays free.

        • SirStephenH

          It’s not out of the blue and I never said it was. I was just pointing out the deceptiveness of representatives which easily takes advantage of people who don’t know better.

          If they included lost promos when telling you whether it’ll save you money or not then there would be no problem but they don’t.

    • MisterListerSir

      Alex,

      This needs to be in the article. The information in the OP is hugely important.

    • MrJohnDoe

      That’s standard to any new plan you change.

    • That has ALWAYS been the case with T-Mobile. Change plans, lose ALL grandfathered extras and promos instantly and irrevocably. No way to get them back. You have to be VERRRRY careful if you have any of those extras you’re currently enjoying. If not, well, then it’s a good deal. That they’re putting the 3G of LTE data on hotspot for the Geezer (55+, 2 line only) plan is good from my point of view; I didn’t expect that.

    • Andrew Singleton

      This is partially correct – you will KEEP insider hookup discount but not most others.

  • rock_steady

    Guys be careful. This is how they get people they baited to switch to fork up more money. T_Mobile unfortunately is also a business, and after a year or two of freebies, they would want more money from you.

    • Tony Yayo

      How? They aren’t forcing you to keep Netflix, they’re just passing on the (GASP!) $2 price hike. Even though I don’t use it all that much the MLB package itself they give you is worth almost $100. If MLB jacked up the price $10I wouldn’t mind coughing that up. Even if I only ever watched 2 games it’d be worth it. Keep in mind, Netflix raised prices, not Tmobile.

  • mreveryphone

    No thanks Keeping my $5 oneplus promo

  • The Waz

    This is something they need to be addressed before a decision is made on the merger…this is very bad marketing bait and switch technique

  • pda96

    If this is how it is BEFORE the merger. Imagine what it will be like AFTER the merger. Things will go down hill fast!!

    • slybacon

      What changed that is so negative?? I see a $0 price increase to pay for 3GB of hotspot data. That’s a good deal.
      Netflix wouldn’t be hiking prices if they hadn’t merged with… oh wait, they didn’t merge with anyone and are still hiking prices. T-Mobile prices are staying the same…

      • The Waz

        do you have any promos on your current account? If not, you are fine. If you do have any discounts, you will no longer have them and be charged for them.

        • slybacon

          We are just T-Mobile One Military, $20 per line, 8 lines. No promos. But I can see how losing promos would suck. Good thing you aren’t forced to change plans.

    • Phone Guy

      Doom & Gloom. Such a big scary change. Not. Consumer Cellular is out there for ya.

    • JJ

      How is this going down hill? They are adding 3gb hotspot for the same price lol. Only difference is that now they aren’t covering the price hike for netflix.

  • balazer

    The One plans are not being renamed. Magenta and Magenta Plus are new plans. One and One Plus will remain for the customers that already have them. Customers will have the option to keep their old plan or migrate to a new plan.

  • bman893

    As if we need any more proof that the T-Mobile merger is a bad idea LOL his company is starting to slowly show its colors when it doesn’t get its way watch after the doj denies the merchant approval watch TMobile poor hissy fit and all the prices start rising don’t forget that was their goal the whole time all this bulshit out of John’s mouth is all too give you a sleight of hand what’s really going on

    • Gardo

      Get ready for all the heat you are going to get from the fanboys saying how great the merger will be. I’ve said it from day one, mergers are bad for consumers, period.

      • MrJohnDoe

        Wrong. Peanut butter and jelly, cheese and wine, shoes and socks, bread and butter, hammer and nails, dicks and pussies all are phenomenal when merged together!

    • (J²)

      How is this a bad idea? If anything, it’s a lateral move for T-Mobile One Plans and somewhat of an upgrade for older plans which were cheap but offered very little.

      It’s not intended to excite existing customers with the latest and greatest.

      T-Mobile does not control Netflix and will eventually have to pass the price along or end the agreement entirely.

      I see nothing to be thrilled or concerned about.

      • dcmanryan

        I think eventually Netflix will be long gone and be replaced with a 10% off per month for their over priced TV service. It will be a last ditch effort before it goes belly up.

      • Robert G

        I don’t understand why people complain? They are still honoring the original price. Their initial offering is Netflix on us up to $10. Disclosures always been it includes 2 streams and upgrading to premium cost the difference. You are already getting a good deal in comparison with other carriers. And I’m sure it will eventually be replaced with a TVision App like at&t does with Watch TV. It will possibly better given the way the User Interface and the experience they want you to have in is unique with its current service. The way I see it, they are trying to come up with enough capital to accelerate the growth. People want better technology but they’re not willing to pay for it, and that’s the problem when companies listen to the customers too much. People will never be satisfied and will always take advantage as much as they can from a company. It’s OK to have a grand fathered plan, but it’s OK to also adjust to reality. It’s a business. Don’t like it, go to Consumer Cellular.

      • Mike Smith

        It does seem like kind of a mess from a billing perspective doesn’t it? If people are getting free service now will they get an unexpected addition tacked onto their bill or will they be automatically downgraded and surprised by that? Either way it’s a surprise for many people.

    • JJ

      HUH? They are adjusting the plan to give you more since netflix keeps raising prices along with trying to keep things fresh. No one is being forced to change. I’m still on the 1 line select choice unlimited plan at $45. And i know many people who never switched to tmobile one because of grandfathered plans. The magenta plan is exact price as tmobile one except now they are adding 3gb of hotspot to the basic version. Don’t know what you are talking about.

  • The Waz

    To keep “Netflix free” you have to switch plan ….they are going to piss off a lot of customers

    • JG

      One of us is reading something wrong then… My understanding is you don’t have to switch to keep Netflix…

      Existing T-Mobile One customers with Netflix on Us that includes the Netflix Standard plan will see the $2 Netflix price hike pass through starting in July

      You can keep it… It’ll just cost $2… Not great, but also not that bad…

      • The Waz

        Agree with you. Only issue I see is they state that price stays the same for the plan, which is true. I want them to be transparent in them telling you that all promos will be lost. They say you can switch to magenta basic to get free Netflix again, sneaky marketing

        • dcmanryan

          How can they get rid of the hookup discount? That’s tied to the account and not the plan so not all promos will be lost.

        • The Waz

          verified with T Force and they confirmed it. It was supposed to stick with the lifetime of account.

        • dcmanryan

          That’s BS. That means when 5G is the norm we will more than likely lose it. For life means for life. I’d more than likely switch if that day comes.

        • The Waz

          Agree with you, they will most likely require us to change to a magenta plan to get 5G. I messaged 3 different agents, same message

      • The Waz

        They should just change you on the existing basic tmobile one plan to free basic netflix and not require you to switch. they are giving you a 10.99 credit anyway, so this would still save you money…they are trying to convince you that you should change to the updated plan, in the end they will save you 2 dollars on you from switching to basic netflix, plus all the extra perks that you are getting free.

      • Mike Smith

        That’s what he said… to keep it FREE.

  • riverhorse

    TMo needs to sign up Pink to promote Magenta.

    • Mike Smith

      There’s actually talk of a pink iPhone what a combination!

  • Francisco Peña

    I’ll keep my upgraded SC that was given unlimited data and know with 6GB LTE Hotspot.. 3 lines for $83 (after taxes)

    • Jeffrey

      This is what happened to me last month. 4 lines SC 6GB plan for $120 and got bumped to unlimited data and 6GB hotspot. Im set for life. :D

      • Francisco Peña

        yup. This is why I put up with some areas that are lacking in coverage or speeds.

  • Tony Wu

    Tell me if I am wrong: I am using T-Mobile One right now and will pay extra $2 for Netflix Standard plan, and if I change to new Magenta plan, I will pay extra $4 to keep using Netflix Standard plan, but get 3GB LTE hotspot. So you just pay $2 for 3GB usage hotspot.
    For the customer who need to carry any tablet or laptop outside, it will be good deals. They don’t need to activate another new tablet line.

    • The Waz

      Correct, you will be technically you will be paying $4 dollars more since the magenta plan only cover the netflix basic @ 8.99. Plus you lose any promos you currently have on your account. It would be wise to stick with what you got.

      • Zay

        Based on all of the comments I’ve seen of yours, you need to re-read this material. You seem to have several aspects wrong. There’s no bait and switch, there’s no lack of transparency and whatever else you’re claiming. Bottom line is that the new plan is mostly the same except for the FREE 3GB of LTE hotspot which they’re giving in exchange for either downgrading to Netflix Basic for free or paying a few bucks for Netflix Standard.

        • MrJohnDoe

          Wrong! If you have T-One now, you pay $2 to keep Netflix Standard. If you switch to Magenta, you downgrade to basic or pay $4 to keep Standard. and yes, you do lose all promos by switching to the new magenta plan.

        • The Waz

          You are wrong, you pay $4 dollars to keep standard, and YOU DO lost your promos that are existing on your plan. @disqus_vCqfBNc8JZ:disqus is correct as well.

    • Zay

      No, that’s incorrect. It will be the extra $2 to keep the standard Netflix, or free for the Netflix Basic. The new standard plan includes 3GB of LTE hotspot for free. The price for the plan itself hasn’t changed. And the “new plan” more than anything is just a name change. Your T-Mobile One plan will automatically become the Magenta Plan.

  • the martian ambassador

    I’m on the 55 + plan which doesn’t include Netflix anyhow, so not much value in changing plans for just 3 GB of 4G tethering.

    American Airlines appears to be phasing out Gogo inflight in favor of Viasat, so that feature is going to be less valuable on all the plans going forward.

    • Steve Dealy

      Tmo Support Team in Chattanooga:

      “I’m showing that the plan will receive 3GB of 4G LTE smartphone mobile hotspot.
      We aren’t leaving you all out.
      Che at 11:00, May 24”

      So there is 55+ hope after all.

    • THXULTRA

      Ya Bummed about AA phasing out GoGo because the free texting is nice to have. 1 hour of internet is also plenty for me to check things before we land.

  • newcomer217

    I’ll keep my SC 4 lines for $100. Why would I want to double my bill???

    • That’s where I’m at

    • MrJohnDoe

      If you’re military, you would get 4 lines for $100. :)

      • Mike Smith

        INCLUDING Netflix!

  • Robert G

    I don’t understand why people complain? They are still honoring the original price. Their initial offering is Netflix on us up to $10. Disclosures always been it includes 2 streams and upgrading to premium cost the difference. You are already getting a good deal in comparison with other carriers. And I’m sure it will eventually be replaced with a TVision App like at&t does with Watch TV. It will possibly better given the way the User Interface and the experience they want you to have in is unique with its current service. The way I see it, they are trying to come up with enough capital to accelerate the growth. People want better technology but they’re not willing to pay for it, and that’s the problem when companies listen to the customers too much. People will never be satisfied and will always take advantage as much as they can from a company. It’s OK to have a grand fathered plan, but it’s OK to also adjust to reality. It’s a business. Don’t like it, go to Consumer Cellular.

  • JJ

    ONE THING TO REMEMBER,any promotions you have under tmobile one plan, like free lines on us or any other promotions will be voided out on these new plans. So switch at your own risk. This is something that was not mentioned which i hate that tmobile is hiding from people.

    • the martian ambassador

      I’m on the original 55+ promotion which was 2 lines for $60 (no longer available) and have One Plus International (no longer available) on one of my lines. Definitely don’t want to do anything to endanger those.

      • Mike Smith

        I have my mom on that too . Sucks it doesn’t include Netflix though huh?

  • the martian ambassador

    T-Mobile can’t control the price of Netflix, and it’s likely to keep climbing as programming costs increase. Netflix will probably try to keep the price of the basic plan low, so this is a reasonable change.

  • So I can still use the 4K Netflix plan, but I have to pay more. Correct? I’m debating if I want to keep this or take it off to get back carrier billing.

    • Panzer

      Basically Tmobile will cover $11 of the price of Netflix and you pay the difference; so the 4k plan will be going to $16 you’ll pay $5 more on your mobile bill.

      • Ryan Cavender

        Yes. T-Mobile will cover the standard plan cost. Anything more, The customer has to pay.

    • Mike Smith

      You get carrier billing either way.

  • gorilla

    They could’ve just kept the Netflix free for all current customers and drop Netflix as a whole for new customers starting June. That would’ve incentivized people to join Tmobile before June.

  • Mike Smith

    For what it’s worth, the military plan is even more steeply discounted and includes Netflix.

  • wampdog29

    Isn’t this how Netflix pricing is already handled? Since I choose the Premium 4K Netflix plan, I’m paying an extra few bucks in order to cover it. Is there something different that I’m missing?

    • Ryan Cavender

      You will notice the $2 Netflix change when it comes into play. It’s a increase they are doing across the board.

  • nostresshere

    I am loving that they have improved the hotspot/tethering part of the basic plan. I do not need it often, but found that the 3g hotspot was close to worthless. Having the 3gb will be an welcome addition. Had been looking at going back to ATT, but will stay now.

    • the martian ambassador

      I had been using my ATT Note 4 for 3G tethering sometimes and then I upgraded my phone to a T-Mobile Note 9 late last year. The Note 9 has a much better/faster modem and the 3G tethering on it is much better. When I connect my Galaxy Tab S4 to the Note 9, the tethering speed is pretty snappy, and can even do SD quality streaming reasonably well. I don’t use it that often, but when traveling I take the tablet and then I don’t need to use the TV in the condominium for entertainment.