Tag Archives: Sidekick

Sidekick Users Start Seeing Data Return

Well Sidekick users are bound to rejoice in the most recent follow up to the 2009 Sidekick Debacle. As it stands right now, Microsoft is stating that they have recovered most, if not all, user data. “We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage. We plan to begin restoring users’ personal data as soon as possible, starting … [read full article]

Sidekick Data Syncing Back Online

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At this point the Sidekick data outage needs no introduction. T-Mobile USA now reports that Sidekick data syncing is back online but it is still “unstable”. Users should back up (use tutorial here) any data and restrain from performing a hard reset. Simply power-cycling your device (Menu ->Power Off, letting your Sidekick turn off on its own and then powering it back up. DO NOT do a hard reset as your data will be lost) … [read full article]

Sidekick Outage ’09: A Resolution

While we have been following the recent Sidekick data outage rather closely, there seems to still be some loose ends.  Well, with this, T-Mobile hopes to knot everything up and bring everything back into a circle.  In addition to a free month of service, Sidekick customers will also be receiving a $100 gift card.  They are also saying that some more data may be salvaged (but I wouldn’t be holding out for that).  Can we just … [read full article]

T-Mobile Must Love Danger/Microsoft Right About Now

T-Mobile announcing the Danger/Microsoft server failure which resulted in many users losing their personal info (maybe forever), has left Sidekick users frustrated with T-Mobile. Even with the free month of data service, subscribers are still unhappy. The guys over at Gizmodo have received a tip that T-Mobile has offered the customer discounts on other smartphones (G1, BlackBerry, MyTouch), and has also released the customer from their contract. T-Mobile has already stated they … [read full article]

How To Backup Your Sidekick’s Personal Info

With the recent Sidekick data disruption update, T-Mobile claimed that some Sidekick users have lost their personal info forever (though they are still working on restoring it) because of the server failure. The guys over at Hiptop3 have put together a nice way to back up all your info, so even if this does ever happen again (hopefully, not), you won’t be one of the angry individuals. Also, if you haven’t lost your info already, … [read full article]

Another Sidekick Service Disruption Update

It has been over a week now since the Sidekick data disruption had plagued us. For those of you wondering what the cause of the Sidekick data outage was, T-Mobile has revealed to the public the problem behind it all. T-Mobile and Danger, a subsidiary of Microsoft, are once again apologizing for the inconvenience the data disruption has caused Sidekick owners. The cause of this data outage, T-Mobile claims, is a service failure on Microsoft/Danger’s end. And as a … [read full article]

Important Info For Sidekick Users

This service interruption that has plagued all Sidekick users nationwide doesn’t seem like an ordinary outage. Many of you Sidekick users (including myself) have been very frustrated with the Sidekick data outage that has been going on since last Friday and T-Mobile has assured us all that they are working with Microsoft and Danger on the issue as quickly as possible and apologize for the problems it has caused (and the families they’ve broken apart).  T-Mobile-supported services, such … [read full article]

Sidekick Data Outage Update 2

Here comes another update for Sidekick users that have had no data service since Friday. The future looks bright! Danger, a subsidiary of Microsoft, is continuing to work urgently to resolve the service disruptions affecting T-Mobile Sidekick customers. The following is a status update for our valued customers: IM services and access to social networking applications are now being restored along with Web browsing. The Address Book, Calendar, and other features are available as well, however, we … [read full article]

Sidekick Data Outage Update

t-mobile tweet

Actually, not much to update here.  Anyone with a Sidekick would be able to tell you this, but, data is still out and it should have returned yesterday.  In the meantime, T-Mobile and Danger are working very hard to get things up and running as soon as possible, and they have this to say: T-Mobile and Danger/Microsoft are urgently working to restore impacted services to Sidekick, and deliver them to you as quickly as possible. Following … [read full article]

Sidekick Data Outage

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If you happen to be handling a Sidekick right now, you may have noticed a lack of data service.  The nationwide outage reportedly started late last night or very early this morning and has been recognized by T-Mobile.  In the meantime, relax and T-Mobile will have it fixed “shortly.”  If this is really hurting you, you may want to give customer care a call and try out that award winning customer service.  On a related side … [read full article]