Tag Archives: T-Mobile Emergency Response

T-Mobile provides assistance amidst Winter Storm Olive

T-Mobile is sending assistance to communities affected by those affected by Winter Storm Olive.  In an earlier release, the Un-carrier sent out its concern to those in the Northeast and Midwest. It also announced that they are currently monitoring how the winter storm is affecting customers and will be assessing and monitoring its equipment.  T-Mobile also revealed that its network encountered minimal disruptions due to commercial power loss, particularly in a small number of sites in or … [read full article]

T-Mobile waives fees after Turkey and Syria earthquake

T-Mobile has responded to the strong earthquake that recently hit Turkey and Syria. This earthquake is even regarded as the strongest one to have hit both countries in more than 100 years.  In its response, T-Mobile offered assistance to its customers who need to stay connected to friends and family during such a difficult time.  The Un-carrier revealed that it will be waiving international long-distance calls and SMS … [read full article]

T-Mobile deploys emergency response teams to areas affected by tornadoes

T-Mobile is responding to the tornadoes that have hit across Georgia and Alabama. The Un-carrier has expressed its thoughts for those impacted by this devastation.  In a blog post today, T-Mobile announced that it has deployed its Community Support teams early this morning. These teams are heading to Selma, AL and Griffin, GA along with emergency response vehicles that will provide various services and supplies. Affected … [read full article]

T-Mobile alerts customers affected by upcoming PSPS in California

T-Mobile has released a guide for California residents who are scheduled for a Public Safety Power Shutoff (PSPS). The guide revealed the PSPS will take place on November 18-19 in the areas of Los Angeles County and Ventura County.  These shutoffs are temporarily done to reduce the risk of fires caused by electric infrastructure during extreme weather conditions. As such, California electric companies are planning to implement one for this reason.  In its effort to keep its … [read full article]

 T-Mobile prepares for tropical storm Nicole

T-Mobile is getting ready for Tropical Storm Nicole, which is predicted to hit Florida. Right now, the storm is gaining momentum northwest of the Bahamas and is inching towards the east side of Palm Beach, Florida. Nicole is expected to make its landfall on the Atlantic Coast between West Palm Beach and Vero Beach by Thursday morning.  When it makes landfall, the tropical storm could potentially turn into a hurricane and could bring strong winds, heavy rain, … [read full article]

T-Mobile: Donating up to $1M this MLB postseason

T-Mobile is serious about doing its part to help hurricane recovery efforts.  In an earlier announcement, the Un-carrier revealed that they will be donating up to $1 million to Team Rubicon as a way of helping hurricane recovery in communities affected by the recent hurricanes.  The donation will be done through the World Series, where T-Mo has pledged $5,000 for every home run. As of this writing, there have already been a total of 53 home runs … [read full article]

T-Mobile prepares for Hurricane Ian

T-Mobile is making preparations for the landfall of Hurricane Ian, which is expected to make its landfall in Cuba and move to Florida afterwards. The hurricane is expected to cause havoc in the west-central part of Florida starting Wednesday morning, which will likely cause power outages along the immediate coast.  As for its preparations, here are T-Mobile’s plans for the following days: Network – T-Mobile’s teams have activated their emergency operation plans and are preparing for any … [read full article]

T-Mobile responding to impact of Hurricane Fiona

Puerto Rico is currently under a storm watch and is already dealing with heavy rain brought about by Hurricane Fiona. And as with these severe weather conditions, there are areas that have no electricity and network interruptions. While the power in some areas have already been restored, most of the Island still does not have commercial power. T-Mobile has deployed its emergency teams and are waiting to initiate their recovery efforts. Once the weather conditions permits them, … [read full article]

T-Mobile participates in Central States Communications Exercise

T-Mobile’s emergency management team is currently participating in the 2022 Central States Communications Exercise. The emergency training is taking place in Quapaw, Oklahoma and will last until Friday, September 16th. At the event, the Un-carrier is providing a mobile Emergency Operations Center, Jeep and Satellite Cell on Light Truck (SatCOLT). This demonstrates how T-Mo supports communities in times of disasters. They also show how they are able to provide local emergency response teams to become familiar with … [read full article]

Select counties in California affected by PSPS

In line with the extreme heatwave that’s currently sweeping across California, electric utilities have decided to implement Public Safety Power Shutoffs (PSPS). These temporary shutoffs are put in place to minimize the risk of fires caused by electric infrastructure during extreme weather.  In a blog post, T-Mobile revealed that some California utilities have advised the company that they will be implementing … [read full article]