Tag Archives: T-Mobile Emergency Response

T-Mobile Prepares for Hurricane Idalia

Hurricane season has officially started and T-Mobile is currently getting ready for Hurricane Idalia to hit the affected cities.  The hurricane has intensified to Category 3 and is proceeding to make landfall. To get ready for this, the Un-carrier has activated its emergency teams to ensure that those along the Gulf Coast and Atlantic seaboard get the assistance they need.   It’s important to note that the National Hurricane Center issued a warning on Hurricane Idalia. It is … [read full article]

T-Mobile Responds to Ongoing Wildfires in Maui

The ongoing wildfires across the island of Maui are causing much havoc and destruction to its residents, particularly those in the areas of Lahaina, Kihei, and Kula. And as such, T-Mobile has extended help to make sure these customers, communities, and first responders get the assistance they need. In an announcement, T-Mobile shared that its Emergency Management Team has been staying on top of things and monitoring the fire. When needed, they are ready to deploy portable … [read full article]

T-Mobile Deploys Emergency Response Team to Oregon Boulder Wildfire

T-Mobile has deployed its Emergency Response team to the ongoing boulder wildfire in Oregon’s Mt. Hood National Forest. The Emergency Response has put up a base at the Tygh Valley Spike Camp to boost network capacity for the brave responders. To be clear, T-Mo’s network was not affected by the wildfire. Its teams were deployed to the site to enhance the network to 324 users. This way, it can provide over 414GB of open and secure Wi-Fi … [read full article]

T-Mobile Deploys Emergency Team to Communities Affected by Vermont Flooding

T-Mobile has deployed its Emergency Response teams to the people and communities in Vermont affected by the flooding. They are also working closely with the American Red Cross to provide assistance to evacuees and personnel by giving relief supplies, charging stations, and others.  In a release, T-Mobile revealed how they are offering support to these communities: T-Mobile’s Community Support teams mobilized early to bring supplies to … [read full article]

T-Mobile Deploys Emergency Response Team to California During PSPS

It’s normal for electric utility providers to temporarily shut off power during times of an emergency. This way, they can reduce the risk in certain areas. And in California, one or more utility companies plan to do a Public Safety Power Shutoffs (PSPS) in the coming days. These providers have been given the ability to implement PSPS during times of extreme weather so they can reduce the risk of fires in electric infrastructure. T-Mobile shared that a … [read full article]

T-Mobile Responds to Tornado Aftermath in Perryton

An unexpected tornado tore through the Texas Panhandle on Thursday afternoon. And along with it, the tornado devastated the community of Perryton.  T-Mobile has responded to the devastating event and is doing its best to make sure that its customers stay connected during this difficult time.  In its release, T-Mobile revealed that it has mobilized its Community Support teams to bring supplies to the areas affected. Their emergency response vehicles are equipped with free Wi-Fi connection, charging … [read full article]

T-Mobile Improves Its Emergency Response This Summer

Now that it’s summer season, T-Mobile is getting itself ready to face the challenges that extreme weather and natural disasters may cause, such as hurricanes and wildfires. The Un-carrier points out that it has been preparing its emergency response teams year-round to provide support to its customers during such times. They have also provided their first responders and communities with the following: Increasing investments in network hardening by more than 30% over the past two years to … [read full article]

T-Mobile Waives Fees for Customers in Guam Due to Mawar’s Destruction


T-Mobile has released an article on how they plan to respond to the current threat in Guam. The US island territory is currently facing one of the strongest storms in over 20 years called Mawar. And because of this, T-Mo is doing its best to give customers a way to stay connected during this ordeal.  In its announcement, T-Mobile revealed that they will be waiving international long-distance and SMS texts to and from Guam for T-Mobile, and … [read full article]

T-Mobile provides assistance amidst Winter Storm Olive

T-Mobile is sending assistance to communities affected by those affected by Winter Storm Olive.  In an earlier release, the Un-carrier sent out its concern to those in the Northeast and Midwest. It also announced that they are currently monitoring how the winter storm is affecting customers and will be assessing and monitoring its equipment.  T-Mobile also revealed that its network encountered minimal disruptions due to commercial power loss, particularly in a small number of sites in or … [read full article]

T-Mobile waives fees after Turkey and Syria earthquake

T-Mobile has responded to the strong earthquake that recently hit Turkey and Syria. This earthquake is even regarded as the strongest one to have hit both countries in more than 100 years.  In its response, T-Mobile offered assistance to its customers who need to stay connected to friends and family during such a difficult time.  The Un-carrier revealed that it will be waiving international long-distance calls and SMS … [read full article]