Tag Archives: Price Lock

Heads Up: Your T-Mobile Bill Is Ticking Up Again Next Month

Right after a stretch of genuinely good T-Mobile news, new perk options possibly on the way, the Jio 5G standalone roaming milestone, here comes the part of the cycle where the bill creeps up a little. T-Mobile is emailing customers about another increase to the Regulatory Programs and Telco Recovery fee. Per Android Authority, the fee is climbing to $5.49 per line for voice and $2.60 per line for mobile internet, a $1 bump for voice … [read full article]

T-Mobile Customers File Lawsuit Against Carrier for Breaking Price Lock Guarantee

A couple of months ago, T-Mobile announced that it would be increasing the price on its older plans by $2 or $5. Although this violated its Price Lock and Un-Contract Promise, T-Mobile pushed through with the increase. But as PhoneArena reports, customers have decided to bring T-Mobile to court for failing to uphold its price lock guarantee.  T-Mobile customers filed a class action lawsuit against the wireless carrier for forcing them to move to a … [read full article]

The NAD Advises T-Mobile to Drop or Change “Price Lock” Claim from Ads

Update 6/18/24 7:42 pm EST: T-Mobile released a statement to clarify NAD’s recommendation: “We believe the challenged ads clearly communicated our generous Price Lock benefit, which offers customers on eligible rate plans the opportunity to get their final month’s service charges paid by us if their price changes and they let us know they’ve chosen to leave. We will continue to offer Price Lock to customers but will take the NAD’s recommendations for clarifying the offer into … [read full article]

T-Mobile User Gets $24 Adjustment for Being Affected by Price Hike

With so many customers complaining about T-Mobile’s recent price hike, customers are already considering filing a complaint with the FCC. But as it turns out, there is a way you can have your Price Lock promise be honored by the Un-carrier. As shared by a Reddit user, there is a way to have T-Mobile reverse the price hike and honor its Price Lock guarantee. The Redditor shared that he “called in about the price increases.” Since … [read full article]

Report: T-Mobile Sends Letter to Customers Planning to File Complaint Over Recent Price Hike

Another day, another update on the recent T-Mobile price hike. Following reports that T-Mobile customers intended to file a complaint with the Federal Communications Commission (FCC) for the Un-carrier’s violation of their price lock agreement, a Reddit user shared a boilerplate response from T-Mobile.  As shared by The Mobile Report, T-Mo’s letter points out that customers with Price Lock from April 28, 2022 to January 17, 2024 are not affected by the price hike. Users … [read full article]

Confirmed: T-Mobile Making Price Adjustment to Select Plans

Just as everyone suspected yesterday, T-Mobile did have some changes in store for its plans. And today, the Un-carrier has already started to notify its customers of its plans to increase plan prices. They have also confirmed they will be “adjusting prices to respond to rising costs” on X.  According to reports, T-Mobile will be increasing its prices by as much as $5 per line per month on older plans like One, Magenta, Magenta 55 … [read full article]

Report: T-Mobile Makes Change to Price Lock

It looks like T-Mobile is making a change to its plan prices soon. But since existing customers are protected by its Price Lock, the change will affect new customers.  As reported by The Mobile Report, T-Mobile unveiled a new version of Price lock that will affect new activations and service changes. The change instills that if you maintain a good standing on your account, T-Mobile commits itself to paying your final month’s bill when you decide … [read full article]

Crowd sings “We’re Not Gonna Take It” in response to price hikes of T-Mobile’s rivals

With the recent price hikes, 80s metal band frontman Dee Snider has led a protest and urged others to sing “We’re Not Gonna Take It” in response.  The Twisted Sister lead singer stood in front of AT&T and Verizon stores in Times Square as a way of rebelling against increasing prices imposed by the two carriers. With Dee’s direction, the crowd yelled the famous 80s rock song, “We’re Not Gonna Take It.”  Apart from this recent protest … [read full article]

T-Mobile challenges rivals to make similar Price Lock commitment

T-Mobile has just revealed a daring challenge for its competitors.  Earlier today, the Un-carrier has released a new ad campaign that targets AT&T and Verizon’s customers. This is because its two competitors have recently raised their rates. And even worse, Verizon has come up with an Economic Adjustment Charge fee that T-Mo believes is a new “made-up fee.” As a way of attracting affected customers to switch, T-Mobile is offering up to $1,000 to customers when they … [read full article]

T-Mobile ends Un-contract guarantee, new Price Lock program leaked

Back in 2015, T-Mobile released an “Un-contract” guarantee that aimed to protect its existing customers from unexpected bill increases. And as noted by The T-Mo Report, this agreement has come to an end. But the Un-carrier has released a new “Price Lock” program to replace this.  The report shared a couple of documents that discussed both guarantees. As stated in the new Price Lock guarantee, accounts that have been activated after April 28, 2022 are included. … [read full article]