Tag Archives: cricket wireless

T-Mobile comes out on top in J.D. Power’s latest wireless customer care study

T-Mobile finished first in J.D. Power’s U.S. Wireless Customer Care Performance studies in 2018, and it looks like 2019 is starting out the same way. J.D. Power today announced the results of its 2019 U.S. Wireless Customer Care Performance – Volume 1 study, and T-Mobile has beaten out the competition. T-Mo finished with 833 points out of 1,000, well ahead of Verizon and its 812 points. AT&T came in third place with 799 points, and … [read full article]

Cricket Wireless tempting customers to leave T-Mo, Sprint, MetroPCS and others with $100 credit

Right at the outset of this year, T-Mobile unleashed a revolutionary Uncarrier phase. Dubbed Uncarrier 4.0, they promised to pay off your early termination fee and give you money for your old phone if you joined Team Magenta. It wasn’t a short term promo. It’s an Uncarrier move which – by its very nature – is one released to change the industry. One that’s here to stay. Since then – and even before … [read full article]

Cricket Wireless wants T-Mo and MetroPCS customers to switch, offering $100 to do so

Ever since T-Mobile started offering customers a way out of their contracts with other carriers, competing network operators have been copying the move in short-term promotional offers. AT&T targeted Tmo customers specifically right before the UNcarrier 4.0 announcement, and Sprint also did something similar back in April. Now Cricket’s joining in on the act. … [read full article]