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T-Mobile Has Fixed Earlier Outage, Waiting for Official Announcement

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Update (Jan. 12, 2024): T-Mobile has reached out to us to share a statement regarding the outage: This was not a cyberattack. This has been resolved – it was an internal technical issue that temporarily impacted some platforms. Earlier today, T-Mobile encountered a serious system outage that lasted a few hours. Although the issue has now been resolved, customers who tried to log in were worried that T-Mo could have been hacked and their accounts compromised. This … [read full article]

T-Mobile Customer Claims Carrier Added Another Account Without His Knowledge

PSA, you might want to check your T-Mobile account. One subscriber recently shared his experience of discovering that the Un-carrier was charging him for an additional line without his permission.  According to craigawoo’s post on Reddit, he found out his T-Mobile account had two phone numbers. After calling to cancel the account, the recorded line assured him that it had been canceled. But after finding out … [read full article]

T-Mobile Sunsetting T-Mobile Tuesdays App, Releasing New T Life App

T-Mobile has announced some news to start the year. This news may sadden some but the Un-carrier explains that they are making an improvement to its service.  As reported by Android Authority, T-Mobile is sunsetting its T-Mobile Tuesdays app. The rewards program will now be incorporated into a new app called T-Mobile T Life. Through this new app, T-Mo promises to offer “access to benefits and … [read full article]

T-Mobile Gets Good News from the FCC

Just before the year ends, T-Mobile has received good news from the FCC. For some time now, T-Mobile has been waiting for the Federal Communications Commission (FCC) to issue the spectrum license it won in a previous auction. But because the FCC has had no authority to issue such licenses for decades, this became a problem for the Un-Carrier.  Thankfully, the 5G SALE Act passed Congress and has been signed by President Joe Biden into law. While … [read full article]

T-Mobile: Implementing Fine on Spammers and Scammers That Use Its Network

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2024 is just a couple of days away yet we’re still seeing several individuals receiving spam texts. If you’re a smartphone user, you know the struggle all too well. Thankfully, T-Mobile is doing something to address this problem.  As spotted by Cord Cutters News, the Un-carrier will be imposing a fine against third-party organizations that use its network to send illegal texts, scams, and spam … [read full article]

Report: T-Mobile Giving Out Free Lines to “Targeted Customers”

If you’re the type of person who enjoys getting freebies, no matter how small they are, you might enjoy T-Mobile’s new promotion. As shared by The Mobile Report, the Un-carrier is currently giving out free lines to customers.   Internal documents about the promotion show that T-Mobile has selected some customers to offer a new line to their accounts for free. We don’t really know what T-Mo’s criteria … [read full article]

Report: T-Mobile Customer Care Agents Will Try to Get You to Stay With a Discount 

T-Mobile currently has an offer in place for customers who are thinking about leaving the platform. So if you’re considering doing this, you might be interested in hearing out the Un-carrier’s new offer.  As leaked documents obtained by The Mobile Report show, T-Mo currently has two different promotions for customers who threaten to quit. The company’s customer care agents can offer … [read full article]

T-Mobile Unveils Targeted Phone Offer to Select Customers

T-Mobile has launched a targeted phone offer that is exclusive to select customers. Because of this, it is not heavily advertising the promotion. It is only available to customers who meet specific criteria.  The Mobile Report shares that the Un-carrier uses “segment” codes to check whether a customer is eligible for the offer. If you would like to check, you can visit or call a local store. The … [read full article]