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T-Mobile will give customers a free T-Mo zip pouch next Tuesday

The gifts for next week’s T-Mobile Tuesday have been revealed, and they include another piece of T-Mo-branded gear. On Tuesday, August 21st, T-Mobile customers can get a free T-Mobile zip pouch. The pouch itself is black, but it includes a magenta stripe and a T-Mobile logo. It’s unclear exactly how large the pouch is, but it could come in handy for carrying around stuff like … [read full article]

T-Mobile launches Team of Experts for better customer service

T-Mobile’s next Un-carrier move is all about customer service. T-Mobile Team of Experts is a group of 30 to 40 customer care employees that serves a city. These customer service reps sit together and are trained on a wide range of topics so that you don’t have to get bounced around from one person to another. These reps can also work with specialists in T-Mobile’s retail stores … [read full article]

T-Mobile Essentials plan now available

The brand new T-Mobile Essentials plan is now available. T-Mobile today launched its new Essentials plan, which is a new offering for customers “who want the basics”. It includes unlimited talk, text, and smartphone data as well as unlimited 3G mobile hotspot. Customers also get unlimited talk, text, and 2G data in Mexico and Canada and unlimited texting along with $0.25 per minute calling in … [read full article]