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T-Mobile’s New 2.0 Plans Are Live, But Your Upgrade Just Got Slower

T-Mobile’s new Experience 2.0 and Essentials 2.0 plans officially went live this week, bringing the $0-upfront “Nothing” financing we told you about a few days ago. But if you’re planning to move to one of the new plans, there’s a tradeoff buried in the fine print: upgrading your phone is about to take longer than it used to. Under the old Experience plans, Experience Beyond included a true yearly upgrade benefit, letting eligible members trade in for … [read full article]

T-Mobile Just Shut Down 2G for Good. Here’s What That Means for Legacy Devices

After years of warnings, T-Mobile has officially pulled the plug on its 2G network. The shutdown happened earlier this week, on Monday, August 3, with the signal going dark shortly after 9 a.m. Eastern; closing the book on a technology that’s been part of the carrier’s network since the 1990s. This wasn’t a surprise move, as reiterated by Android Authority. T-Mobile had … [read full article]

T-Mobile Tuesdays’ Next Freebie Is a Free Pair of Grilling Tongs — Here’s How to Claim Yours

T-Mobile Tuesdays is firing up the grill for its next giveaway. Starting Tuesday, August 11, eligible T-Mobile and Metro by T-Mobile customers will be able to claim a free pair of stainless steel grilling tongs through the T-Life app, just in time to squeeze in a few more backyard cookouts before summer winds down. Based on leaked photos obtained by [read full article]

T-Mobile Rolls Out New Discounted Student Plans

T-Mobile just added a new discount category to its lineup: student plans. Starting July 30, three of T-Mobile’s existing plans (Experience Beyond, Experience More, and Essentials Saver) now have cheaper student versions. According to The Mobile Report, these plans work the same as T-Mobile’s regular plans but cost less, similar to the discounts T-Mobile already offers people 55 and older, military members, and first responders. A single line costs … [read full article]

T-Mobile’s Network Problems Aren’t Over Yet

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Just three days after T-Mobile’s massive nationwide outage, customers started reporting new problems early Thursday morning, July 30. Complaints picked up between 6 and 9 AM Eastern, with people in Chicago, Atlanta, New York, and other cities losing signal or getting stuck in “SOS” mode again. According to PhoneArena, this round was smaller than the July 27 outage, which generated more than 62,000 reports on Downdetector. Thursday’s issue involved at … [read full article]

T-Mobile Restricts Switcher Promos as Migration Problems Surface

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T-Mobile’s July is shaping up to be a messy one for customers. The company has already tightened rules around two longtime switcher offers, and now some users moved from older plans to the Experience lineup say their bills no longer reflect the free lines they had before. On top of that, a new report says support-assisted bill pay may be going away too. According to Android Authority, T-Mobile … [read full article]

New T-Mobile 5G Test Shows a Simple Fix for a Common Slowdown

T-Mobile may have found a practical way to make its 5G network work better when several nearby phones are all trying to pull data at the same time. The big takeaway is simple: in a new benchmark study, a newer Nokia-powered setup helped cut interference between phones, which led to faster overall performance. According to Signals Research Group, the testing was done at T-Mobile’s … [read full article]

New Report Gives T-Mobile a Big 5G Win Over AT&T and Verizon

T-Mobile has another win to point to when talking about its network. A new U.S. mobile report from Opensignal says T-Mobile turned in the strongest overall showing, leading in 12 categories and staying ahead of Verizon and AT&T in several of the areas most people notice in daily use, including download speeds, 5G coverage, and network consistency. According to Opensignal (reported by [read full article]