T-Mobile’s perk lineup hasn’t changed much in a while, but according to a new exclusive report, that might be about to shift in a big way. As reported by The Mobile Report, a tip from an anonymous T-Mobile employee revealed eight new account-level SOC codes added to the carrier’s internal systems, all ending in “OUA,” which likely stands for “On Us Add-on.” The most notable addition is music … [read full article]
T-Mobile had a genuinely bad day on Wall Street this week, and the numbers are worth paying attention to even if you’re not the type to track stock prices. As reported by PhoneArena, T-Mobile’s stock fell $9.81 a share, a 5.57% drop, closing at $166.45, just 79 cents shy of its 52-week low of $165.66. What makes the drop stand out is the timing: … [read full article]
If you or someone you know qualifies for the federal Lifeline Assistance program, there’s a genuinely solid free wireless option running on T-Mobile’s network that’s worth knowing about. As reported by PhoneArena, Assurance Wireless is offering eligible Lifeline households unlimited talk, unlimited text, and 10GB of high-speed data every month on T-Mobile’s 4G/5G network, typically with a $0 monthly bill, no … [read full article]
A quietly powerful new iOS 27 feature is coming into focus, and it looks like T-Mobile could be among the first carriers ready to actually support it when it lands. As reported by MacRumors, the feature, called “iPhone Handoff,” lets someone designate a main iPhone and a companion iPhone, both running iOS 27, and use the same phone number across either device by … [read full article]
If it feels like it’s taking forever to get a real person on the line with T-Mobile lately, that’s apparently not just in your head. As reported by PhoneArena, customers say wait times to reach a live agent through T-Mobile’s support channels have stretched from 30 minutes up to two hours or more, with some describing waits where the option to connect with Customer Care simply never … [read full article]
T-Mobile is facing some uncomfortable questions after handing federal investigators six months of a journalist’s call and text logs, roughly 10,000 records in total, using a legal tool that didn’t require a judge’s sign-off. As reported by The Guardian, The records belong to Georgia Fort, an independent journalist who was arrested and charged after covering a January protest outside a Minnesota church tied to … [read full article]
There’s apparently a T-Mobile plan out there cheaper than anything listed on T-Mobile’s own site, and the only way to get it is by walking into a Walmart. As reported by PhoneArena, the plan (dubbed Super Essentials Saver) started circulating on Reddit a few weeks back after a couple of people claiming to be Walmart employees mentioned it. It runs $25 a month with Autopay (or $30 … [read full article]
T-Mobile is reportedly telling its district-level managers and above that they need to spend real time working retail stores or customer care centers, and skipping it could cost them their bonus or stock grants. As reported by The Mobile Report, the new rule affects district-level employees and up, potentially more than 7,000 people company-wide, who will need to log at least … [read full article]
T-Mobile CEO Srini Gopalan doesn’t sound worried about Starlink turning into a real competitor for wireless carriers anytime soon, despite the growing buzz around satellite-to-phone connectivity. Asked to weigh in on SpaceX’s satellite ambitions, Gopalan pushed back on the idea that Starlink represents a genuine threat to T-Mobile’s business. His argument boils down to differentiation: he doesn’t see an obvious gap in the market that Starlink would actually be filling for the average phone customer, and he … [read full article]
For years, T-Mobile’s pitch to Wall Street has been simple: best network, best value, growing faster than anyone else. That story just took a hit from one prominent analyst, though plenty of others on the Street are pushing back on how bad things really are. As reported by Fierce Network, Wolfe Research analyst Peter Supino downgraded T-Mobile stock earlier this month from “outperform” to … [read full article]
