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Report: T-Mobile Store Refuses iPhone 17 Pro Sale Without Mandatory Apple Watch Purchase

A frustrated T-Mobile customer walked away empty-handed on iPhone 17 Pro launch day after a corporate store allegedly refused to sell him the phone unless he also purchased an Apple Watch. The customer wanted the new iPhone in a specific color and storage configuration that the store had in stock, but was told the purchase required adding the smartwatch to his order. According to [read full article]

T-Mobile Customers Getting Missing iPhone 17 Trade-In Credits Back

T-Mobile customers who pre-ordered the new iPhone 17 and noticed they didn’t receive their full trade-in credits can breathe easy. The carrier and Apple are fixing the problem and customers will get their missing money back. According to Android Authority, several T-Mobile customers on the Go5G Plus plan reported only getting part of their promotional trade-in credits when ordering the iPhone 17. Instead of receiving the full … [read full article]

T-Mobile Expands Satellite Data to Include Apple’s Most Popular iPhone Apps

T-Mobile iPhone users can now use six popular Apple apps even when they’re completely cut off from cell towers and Wi-Fi, thanks to a major update to the carrier’s satellite service. The expanded functionality works through T-Mobile’s T-Satellite service, which beams internet connectivity directly from space using SpaceX’s Starlink satellites. According to PhoneArena, the newly supported Apple apps include Maps, Messages, Weather, Music, Compass, and … [read full article]

T-Mobile Users Lose Service in Connecticut Town Over Lease Fight

T-Mobile customers in Weston, Connecticut are struggling with dropped calls and weak signals after the wireless carrier shut down service at a key cell tower over a rent dispute with the small town. The drama centers around a cell tower on the town’s municipal campus that Weston purchased at the end of 2024. According to PhoneArena, the town then negotiated new lease agreements with all three … [read full article]

T-Mobile Gets Slapped with Fine for Jumping the Gun on REVVL 7 Pro Sales

T-Mobile has agreed to pay $7,000 to the U.S. government and implement new compliance measures after selling thousands of phones before getting proper approval from federal regulators. According to PhoneArena, the Federal Communications Commission (FCC) has closed an investigation into T-Mobile for selling the REVVL 7 Pro 5G smartphone without the required equipment authorization. The carrier started selling the device on May … [read full article]

Labor Groups Launch T-Mobile Boycott, Targeting 10,000 Customer Cancellations

A coalition of labor and activist groups launched a boycott campaign against T-Mobile today, calling on customers to cancel their service in protest of the carrier’s business partnerships and policy changes. According to PhoneArena, the boycott kicked off at 5 PM Pacific Time on September 10th, led by organizations including the Communication Workers of America and Tesla Takedown. The groups are pushing for at least 10,000 T-Mobile … [read full article]

Why T-Mobile Really Gives Out Those Free Phone Lines (Hint: It’s Not Generosity)

If you’ve ever received a surprise offer for a free phone line from T-Mobile, you might have thought the carrier was just being generous. Think again. A company executive recently revealed the real strategy behind these promotions, and it’s all about preventing you from taking your business elsewhere. The truth came to light when Jon Freier, President of T-Mobile’s Consumer Group, explained that these free line offers aren’t meant to attract new customers at all. According to … [read full article]

Is T-Mobile Ditching Physical Stores? Signs Point to All-Digital Future

T-Mobile appears to be heading toward a major change that could eliminate its physical stores and sales representatives, potentially transforming into a digital-only wireless provider similar to Verizon’s online-focused Visible brand. The shift isn’t official yet, but the warning signs are becoming hard to ignore. According to PhoneArena, several longtime T-Mobile sales reps have recently quit their jobs, frustrated by new company requirements that force them … [read full article]

Report Warns T-Mobile Customers: Think Twice Before Buying the iPhone 17 Air

Apple’s upcoming iPhone 17 Air might not be the speed demon you’re expecting, especially if you’re a T-Mobile customer. The ultra-thin phone is expected to use Apple’s own cellular modem instead of the Qualcomm chips that have powered iPhones for years, and new testing shows this could mean slower data speeds in some situations. According to PhoneArena, network testing company Ookla has been comparing Apple’s … [read full article]