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Metro by T-Mobile Slashes Insurance Prices With New $3 Monthly Plan

Metro by T-Mobile customers looking for phone insurance just got a more affordable option. The carrier is rolling out a revamped protection program with three coverage tiers starting at just $3 per month, a significant drop from its previous $5 entry point. According to Android Authority, the new Metro Protection plans replace the carrier’s old Premium Handset Protection program, which was provided through Assurant. The … [read full article]

T-Mobile Is Giving Away Free Reversible Beanies

Winter is here, and T-Mobile wants to help you stay warm without spending a dime. The carrier is giving away free reversible beanies to customers through its weekly rewards program, and all you need is the T-Life app and a trip to a participating store. According to The Mobile Report, the giveaway started this Tuesday and features a classic knit beanie that’s reversible—one side in T-Mobile’s bright magenta color, … [read full article]

Free DashPass Perk Vanishing for Most T-Mobile Customers

T-Mobile customers who signed up for the carrier’s free DashPass benefit are getting an unwelcome surprise. Many are receiving text messages claiming their line no longer qualifies for the perk, even though they haven’t changed their plan at all. According to Android Authority, the message warns users they’ll automatically be billed $96 per year plus tax if they don’t either switch to an eligible plan or cancel the … [read full article]

T-Mobile’s New Credit Card Website Is Up, But You Can’t Actually Sign Up Yet

T-Mobile customers eager to restore their AutoPay discounts got a surprise this week when the carrier’s new Visa credit card application page went live—but clicking the “apply” button still doesn’t work. It appears someone at T-Mobile may have flipped the switch a bit too soon. According to PhoneArena, the official information page for the new T-Mobile Visa, which is backed by Capital … [read full article]

T-Mobile Makes Payment Arrangements App-Only Starting October 30

T-Mobile customers who need extra time to pay their bills will soon have only one option: the T-Life app. Starting October 30th, the carrier is eliminating all other ways to set up payment arrangements, forcing customers to use its mobile app instead of calling customer service, visiting a retail store, or using the automated phone system. According to The Mobile Report, internal sources confirmed the change takes effect … [read full article]

Report: T-Mobile’s Own Visa Card Could Be Days Away From Release

T-Mobile customers may soon have a new way to pay their bills while keeping their AutoPay discount. The carrier’s long-awaited credit card appears to be nearing launch after references to a “T-Mobile Visa credit card” surfaced in the company’s mobile app. According to Android Authority, a T-Mobile customer spotted the new payment option listed in the app’s AutoPay section. The text identifies the T-Mobile Visa as … [read full article]

Analyst Concerns Over Verizon Competition Could Lead to T-Mobile Price Hikes

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According to reports, Investors aren’t happy with T-Mobile right now, and that could spell trouble for customers. The carrier’s stock tumbled 3.3% as financial analysts expressed concerns about where the company’s pricing strategy is headed. The worry stems from what’s happening across the industry. As reported by PhoneArena, shrinking profit margins are hitting … [read full article]

T-Mobile Closes Credit Card Loophole That Saved Customers on Autopay

T-Mobile is shutting down a workaround that allowed customers to keep their autopay discount while still paying with credit cards. Starting today, October 24, customers who make early one-time payments with a credit card will lose their $5 per line monthly discount, even if they have a debit card or bank account set up for autopay. According to The Mobile Report, which broke the story based … [read full article]

T-Mobile Customer’s Phone Number Mistakenly Listed as Support Line on Google

Imagine picking up your phone expecting to hear from a friend, only to find a confused stranger asking about their T-Mobile bill. That’s exactly what happened to one T-Mobile customer whose personal phone number was accidentally displayed as the carrier’s support line on Google search results. The unusual situation started when a Reddit user’s father-in-law began receiving non-stop calls from people who thought they were contacting T-Mobile customer service. At first, he ignored them thinking they were … [read full article]

T-Mobile Offering Free Upgrades for Original Home Internet Gateway Users

T-Mobile is finally saying goodbye to its first 5G home internet device. The carrier is reaching out to customers who still use the original Nokia gateway with an offer to upgrade to a newer model at no cost. According to The Mobile Report, the wireless carrier began sending text messages and emails to affected customers this month. The replacement comes as T-Mobile transitions to newer 5G … [read full article]