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T-Mobile Promotes Jon Freier to Chief Operating Officer

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T-Mobile has promoted Jon Freier to Chief Operating Officer, filling the spot left open when Srini Gopalan became CEO back in November. The move became official on December 5, according to an SEC filing. As reported by PhoneArena, Freier has been leading T-Mobile’s Consumer Group as president since September 2021, but his history with the company goes way back. He started with Western Wireless in 1994 when the … [read full article]

T-Mobile Quietly Drops New Free Line Offer for Some Customers

T-Mobile is offering another free line to select customers starting today, though figuring out if you’re eligible might take some detective work. According to The Mobile Report, the carrier has launched a new “Line On Us” promotion called “Loyalty BYOD Dec 2025” that lets qualifying customers add an extra line to their account at no monthly cost. The catch? T-Mobile isn’t being particularly transparent about who … [read full article]

T-Mobile Faces Federal Review Over 5G Network Advertising Claims

T-Mobile is facing potential federal scrutiny after refusing to participate in an advertising review requested by AT&T. The National Advertising Division, an industry self-regulatory body, announced it’s referring the case to the Federal Trade Commission and state attorneys general. According to PhoneArena, the dispute centers on T-Mobile’s advertisements claiming “superior 5G network capacity” compared to competitors. AT&T challenged these claims and asked the NAD to review the … [read full article]

Mint Mobile Bundles Home Internet with Unlimited Wireless for $40 Monthly

Mint Mobile is running a limited-time promotion that lets new customers bundle 5G home internet with an unlimited phone plan for just $40 per month—a pretty aggressive price point for anyone shopping prepaid carriers this holiday season. The deal combines Mint’s 5G Home MINTernet service with their unlimited wireless plan, and it’s available through December 22. According to PhoneArena, the bundle knocks $15 off the … [read full article]

T-Mobile Says AT&T’s Restraining Order Request Is “Defective”

T-Mobile has fired back at AT&T’s legal attempt to shut down its Easy Switch tool, calling the restraining order request “defective” in a brief filed yesterday. The Un-carrier argues that AT&T’s legal move doesn’t hold water since the original version of Easy Switch hasn’t even been available to AT&T customers since before the lawsuit was filed. According to PhoneArena, T-Mobile filed its response on December 9, pointing out … [read full article]

T-Mobile Extends Payment Plans to 36 Months for Watches and Tablets

T-Mobile customers looking to buy a new smartwatch or tablet will now need to commit to three full years of payments instead of two. The carrier has rolled out 36-month installment plans for tablets and smartwatches, marking the company’s first move away from its traditional two-year payment terms. According to The Mobile Report, the change appeared on T-Mobile’s website over the weekend, affecting all available … [read full article]

Report Claims AT&T and T-Mobile Misuse Rural Broadband Funds for City Networks

A recent report claims that AT&T and T-Mobile are taking federal money meant to bring internet to rural America and spending most of it on city networks instead. According to a consulting firm (via PhoneArena) that analyzed cell tower locations across the country, this practice leaves countryside residents with spotty service while urban areas get upgraded networks funded by rural broadband programs. Cell Tower … [read full article]

T-Mobile’s T-Life App Push Could Cost Carrier More Than Half Its Tech-Savvy Users

T-Mobile’s aggressive push for its T-Life app might be backfiring in a big way. More than half of tech-savvy users could be thinking about leaving the carrier because they’re being forced to use the controversial all-in-one app for everything from managing their account to setting up payment plans. According to PhoneArena, a recent poll of mobile enthusiasts shows the depth of customer frustration. … [read full article]

T-Mobile Loses Customer After Dangerous Google Maps Ad Appears While Driving

A driver says they’re abandoning Google Maps and will never consider T-Mobile as their carrier after a dangerous advertising incident on the road. The person was navigating through an intersection when a large pop-up suddenly appeared on their screen asking if they wanted to stop at a nearby T-Mobile store. According to PhoneArena, the driver described the moment as nearly causing an accident. The alert-style … [read full article]

T-Mobile Extends Payment Plans to 3 Years for Tablets and Smartwatches

T-Mobile has officially switched to 36-month payment plans for tablets and smartwatches, marking a significant shift in how customers finance these devices. The change went live this week, extending what were previously 24-month installment plans to three full years. According to PhoneArena, the carrier’s Equipment Installment Plans now spread device costs over 36 months instead of 24 for tablets and watches. While this means lower … [read full article]