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Coolpad Legacy launching at Metro by T-Mobile with 6.36-inch screen, 4000mAh battery

A new Coolpad smartphone is landing on Metro by T-Mobile shelves today. The Coolpad Legacy is available from Metro by T-Mobile starting today. The MSRP for the Legacy is $129.99, but Metro will give it to you for $29.99 if you switch and get a $50 or higher rate plan. The front of the Coolpad Legacy is dominated by a 6.36-inch 2160×1080 display with a 13MP above it. Around back is a dual camera … [read full article]

T-Mobile internal memo leak offers info on executive moves, teases ‘confidential new initiative’

A new T-Mobile memo has leaked out that details some executive moves and teases an upcoming initiative. T-Mobile CEO John Legere and COO Mike Sievert outline the upcoming changes in the memo, which was sent to T-Mo employees and leaked by GeekWire. Jon Freier is getting the expanded role of Executive Vice President, Consumer Markets with Metro by T-Mobile’s sales team reporting to him. Freier has been with T-Mobile for 24 years. Matt … [read full article]

Metro by T-Mobile automated device swap system having issues, but $15 fee not being charged

Remember late last year when Metro by T-Mobile said it would allow customers to change devices for free following a brouhaha about it enforcing a $15 fee? Recently there have been concerns that that fee had come back, but there’s an explanation for what’s going on. Metro by T-Mobile customers on Twitter and Reddit have said this week that the $15 device swap fee had returned. Some folks said that free swaps only … [read full article]

T-Mobile finishes first in J.D. Power U.S. Wireless Purchase Experience study, Metro tops prepaid category

After coming in first in J.D. Power’s recent U.S. wireless customer care study, T-Mobile has now come out on top in another J.D. Power report. T-Mobile has finished first in the postpaid portion of J.D. Power’s new U.S. Wireless Purchase Experience study. T-Mo earned 854 points out of 1000 possible, with AT&T coming in second with 846 points. Verizon finished third with 837 points and Sprint rounded out the four major U.S. carriers with 815 points. … [read full article]

Moto G7 Power official with 5000mAh battery, coming to T-Mobile and Metro by T-Mobile

Motorola today introduced its Moto G7 series of Android phones, and it confirmed that one of them will be making its way to T-Mobile. The Moto G7 Power will launch at T-Mobile and Metro by T-Mobile. Exact launch details and pricing for T-Mo and Metro aren’t yet available, but Motorola said today that the Moto G7 Power will begin rolling out in the U.S. this spring with a starting MSRP of $249. When it comes … [read full article]

Metro by T-Mobile now offering a way for customers to change devices for free

Metro by T-Mobile made headlines earlier this week when it confirmed that it would begin enforcing a $15 plus tax fee any time that a customer wanted to change a device. Now it looks like it may have backed off that policy a bit. Metro by T-Mobile confirmed to me today that customers can now change their device for free over the phone. “All current Metro customers can now complete a device (IMEI) change free … [read full article]

Alcatel 1X Evolve coming to Metro by T-Mobile on December 10 with 600MHz LTE support

Alcatel and Metro by T-Mobile are teaming up to launch a new Android phone. The Alcatel 1X Evolve is launching at Metro by T-Mobile on December 10. It features a 5.34-inch 960×480 display with 18:9 aspect ratio and a 1.1GHz quad-core MediaTek MT6739WM processor. There’s a 5MP camera above the screen for all your selfie needs and an 8MP camera with LED flash around back. Also packed into the Alcatel 1X Evolve is 16GB of … [read full article]

Metro by T-Mobile charging $15 fee to change phones

Heads up, Metro by T-Mobile customers, because the next time that you change your device, you’ll be hit with a fee that you may have previously avoided. Metro by T-Mobile is now charging a $15 fee plus taxes whenever a customer changes devices. The fee was spotted by users on Reddit and went into effect recently. Some folks say that this fee was always in place, but that you could easily get around … [read full article]

Metro by T-Mobile offering free iPhone 6s, Galaxy J7 Star, or LG Stylo 4 to switchers

After offering free Apple AirPods for Black Friday, Metro by T-Mobile today began offering a different Apple device for free. Customers who switch to Metro by T-Mobile can get a free 32GB iPhone 6s via a $150 instant rebate. This offer is available starting today, and there are no rate plan requirements. You only need to port a number to Metro to qualify. That’s not the only free phone deal that Metro by T-Mobile has … [read full article]

Metro by T-Mobile reveals Black Friday deals, including free Apple AirPods offer

Following the launch of T-Mobile’s Magenta Friday deals last week, Metro by T-Mobile has announced a Black Friday deal of its own. For a limited time, Metro by T-Mobile is offering a free pair of Apple AirPods when you switch, sign up for an unlimited LTE plan, and either buy a qualifying iPhone or bring your own iPhone. If you decide to buy an iPhone from Metro, you’ll need to purchase an iPhone 6s or … [read full article]