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T-Mobile Bests AT&T In Customer Satisfaction Survey

One of the biggest points echoed by T-Mobile customers when the topic turns to a potential AT&T merger is what will happen to their company’s praised customer service? While all wireless customer service departments are imperfect, T-Mobile has proven time and time again they are diamond in the rough and have the JD Power awards to support that statement. Thanks to Consumer Reports we have a look at how people really feel when it comes … [read full article]

U.S. Senate Subcommittee To Hold Hearings On Proposed AT&T/T-Mobile Deal

The United States Senate has announced that hearings will be held by the Senate Judiciary committee into the AT&T / T-Mobile merger to determine if consumer competition would be reduced in light of the merger. It’s fine and good to see that the Senate is taking up the proposed merger however the same situation occurred in the very same committee with the Comcast-NBC merger and that was ultimately approved so I’d keep any expectations in check. … [read full article]

FCC Commissioner Michael Copps “Not Pleased” With Proposed AT&T/T-Mobile Deal

FCC Commissioner Michael Copps confirmed to C-SPAN during an interview that he isn’t happy about the proposed acquisition of T-Mobile by AT&T. Copps is concerned about the “amount of power and influence the merged company would hold, given that two companies would virtually control the wireless landscape.” In Copps own opinion, the deal will prove more difficult to approve than the Comcast-NBC Universal which he voted against but was ultimately approved. Copps called the deal an … [read full article]

So What Will A T-Mobile / AT&T Network Look Like?

Let’s put aside rumors of AT&T having to divest parts of the T-Mobile network in order to receive FCC and DOJ approval as we look at what the two conjoined networks could look like. Fierce Mobile acquired some images courtesy of American Roamer, an “independent source of wireless carrier network coverage and spectrum information” has gone and done just that. In this block of pretty pictures of the US wireless market, you’ll see both the … [read full article]

New York Attorney General To Perform “Thorough” Review Of Proposed AT&T T-Mobile Merger

The anti AT&T T-Mobile merger crowd just found a another hopeful ally in the form of New York Attorney General Eric Schneiderman. Promising to perform a “thorough review” of the proposed deal, Schneiderman wants to ensure that all New Yorkers will have the opportunity to choose between numerous wireless carriers. “Affordable wireless service and technology, including smart phones and next generation handheld devices, are the bridge to the digital broadband future,” Schneiderman said today in … [read full article]

Sprint Releases Official Statement In Opposition Of AT&T / T-Mobile Merger

While Sprint CEO Dan Hesse has already stated his position on the proposed AT&T and T-Mobile merger, Sprint has now released a formal statement in opposition. In no uncertain terms Sprint calls any passage of the deal a path to a duopoly in the marketplace with AT&T and Verizon “overwhelmingly” controlling the US wireless market. I couldn’t agree with Sprint anymore and yet our concerns go beyond the “duopoly” Sprint accuses AT&T and Verizon of … [read full article]

Shocker: T-Mobile Customers Overwhelmingly Disapprove Of AT&T Merger

The good folks over at eWeek posted an article yesterday stating that T-Mobile customers have “expressed anxiety and outrage” over the AT&T/T-Mobile merger. As anti-AT&T sentiment builds across the web from angry T-Mobile customers, the question is, where do they go from here? Assuming that T-Mobile customers can’t stomach the notion of becoming an AT&T customer, Sprint and Verizon are the only two national options left. Of course, an entirely separate argument could be made … [read full article]

T-Mobile Releases Letter Addressing Customer Concerns Regarding AT&T Deal

Judging by our blog comments, Twitter comments and Facebook posts there is a terrible amount of confusion regarding the AT&T/T-Mobile buyout. In order to try and quell customer fears, confusion and anger over the upcoming deal T-Mobile has released a short statement from company COO Jim Alling attempting to address the major concerns customers may have. Most important is the message that T-Mobile is conducting business as usual. They are still an independent company and will … [read full article]

Analysts Say AT&T Will Have To Divest Part Of T-Mobile, Possibly To Sprint

The T-Mobile AT&T news just keeps on kicking with analysts from Citadel Securities proposing that not only would AT&T have to make major concessions for FCC and DOJ approval, that Sprint could wind up a major winner as part of any deal passage. Citadel Security analysts are suggesting that AT&T executives are downplaying the scale that will be required in order to receive government approval. “AT&T has said it expects to have to make some … [read full article]