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AT&T/T-Mobile Place Last In Consumer Satisfaction

The American Customer Satisfaction Index has scored AT&T and T-Mobile as the two lowest ranked wireless carriers when it comes to happy customers. One time last place carrier Sprint is now the highest ranked tied with Verizon. Sprint and Verizon both rate a 72 for for customer satisfaction in the ACSI survey which polled 8,000 households in the first quarter of 2011. T-Mobile scored a 70 down … [read full article]

German Workers Fight For T-Mobile USA Employee’s Rights

Workers from ver.di, the German telecommunication works union came together during Deutsche Telekom’s annual shareholder meeting and demanded the company ensure that their American counterparts at T-Mobile USA receive the same rights as they do. Forming a human chain around the venue and releasing black balloons the workers showed a strong sign of solidarity with T-Mobile USA workers. In Germany, DT recognizes the union and … [read full article]

Public Knowledge Uses TmoNews Poll As Consumer Voice

Didn’t think anyone would listen to our poll regarding your thoughts on the AT&T/T-Mobile deal? Our new friends at PublicKnowledge.org thought otherwise using the TmoNews poll inside their Presidents Gigi Sohn’s opening remarks before the Senate Judiciary subcommittee on antitrust. You’ll definitely want to start paying attention around the 1:50 mark. This poll was designed to show that consumers … [read full article]