Hot on the heels of AT&T filing a complaint with the National Advertising Division (NAD) over T-Mobile’s claymation holiday video, a decision on another NAD complaint related to T-Mo has come out. The NAD has issued a compliance report on a Verizon … [read full article]
Today is Tuesday, which means that you get some free goodies from T-Mobile. T-Mobile Tuesdays is giving away free Dulce de Leche Crunch Pancakes from Denny’s to T-Mo customers today. T-Mobile subscribers can also get a free one-night Redbox rental and 10 free 4×6 … [read full article]
Apple users, it’s time to update. iOS 11.2.6 is now available. This update addresses a bug that was discovered last week which could cause your iPhone to crash when it receives a particular character from the Indian language Telugu. Here’s the full iOS 11.2.6 changelog from Apple: Fixes an … [read full article]
If you’re hungry for one more major Galaxy S9 leak before Samsung officially introduces its new flagship on Sunday, the rumor mill is happy to oblige. What looks to be complete spec lists for the Samsung Galaxy S9 and S9+ have been leaked by [read full article]
Remember that claymation holiday video that T-Mobile launched last year called AT&T and Verizon “abominable carriers” and “major misers”? It turns out that AT&T didn’t care for the video, and so filed a complaint with the National Advertising Division. AT&T says that T-Mobile’s holiday video includes “unsubstantiated, false, and misleading claims, and disparages and denigrates AT&T.” T-Mobile denied … [read full article]
One month after T-Mobile and MetroPCS topped J.D. Power’s wireless customer care rankings, T-Mo and Metro have won another award the research firm. T-Mobile and MetroPCS have come out on top in J.D. Power’s new U.S. Wireless Purchase Experience study. This report looks at the new device … [read full article]
T-Mobile is adding some new technology to its customer care arsenal. Tupl announced today that T-Mobile is using its Automated Customer Care Resolution (ACCR) tool. The technology uses artificial intelligence (AI) to give T-Mobile customer care reps with detailed cause reports and technical resolutions so that the the reps more quickly help customers. Tupl claims that its ACCR tool is 100 times faster and up … [read full article]
The ZTE Axon 7 isn’t officially sold by T-Mobile, but the device has gotten some nice T-Mo features like VoLTE and Wi-Fi Calling. Now ZTE’s got some exciting news for anyone using the Axon 7 on T-Mobile. ZTE is kicking off … [read full article]
This new week is bringing with it some new deals for T-Mobile and MetroPCS customers. Starting this Friday, February 16, T-Mobile customers can buy an LG G6, LG V30, or LG V30+ and get a second one for free. Both phones must be purchased on EIP, and cost of the second device will be covered by monthly bill credits. This … [read full article]
T-Mobile is currently running a deal that’ll get you a free Galaxy S8 when you buy a Galaxy Note 8, trade in a device, and port in a new line, but if you only need one new smartphone, Samsung’s got a deal on the Note 8 that you should check out. Samsung is [read full article]
