Not long ago, we were informed by our sources that T-Mobile was planning to release a brand new interactive map. Supposedly, the idea was to indicate areas where new 1900MHz and 700MHz have gone live, in order to help customers choose the best devices. And today, the map looks like it’s live. Head on over to T-Mobile.com/coverage and have … [read full article]
Yesterday we shared some information with you regarding a new monthly program for customers who don’t qualify for JUMP! For $5 per month, these customers will have the option of getting a free entry-level smartphone after six months. After twelve months they get access to special pricing on more high-end devices. What we didn’t know was what this special pricing would look … [read full article]
Earlier today, Computerworld released the results of its wireless customer satisfaction survey for 2014, and it paints a glowing picture for T-Mobile. Our favorite carrier scored really well, particularly in customer survice and in the “performance relative to cost” categories. In fact, of the eight individual categories, T-Mo finished top in six of them. For the second year in a row, T-Mobile finished in first when it came to technical support and was 10 percentage points … [read full article]
T-Mobile is making moves at the outset of this year with an aim to include lower credit customers a little more in its competitive pricing. A couple of days back it announced Smartphone Equality which will let any loyal customers of any credit class – as long as they have made 12 straight monthly payments – get access to EIP with $0 down … [read full article]
Our contacts have informed us that retail brick-and-mortar stores now have the NEW2U certified pre-owned devices in stock. Previously, stores would have to submit a Ship-to fulfilment and have the devices shipped to the customer. We’re not exactly sure when the stock started arriving, so we could be a little late on this one. But, I still wanted to let you know that you can now get the phones in retail stores. Or so we’ve heard from one … [read full article]
We like to try and keep our eye on network improvements here at TmoNews. While we’re still waiting for the new, official interactive map to be launched by T-Mobile, we can keep you up to date with new sightings found across the U.S. Particularly areas where the low-band 700MHz spectrum has gone live over the. In these areas, customers will be … [read full article]
John Legere took to YouTube in his very first Vlog to announce a new and exciting Uncarrier initiative. Unlike other moves, it’s not just about new plans and new offers. It’s about changing part of T-Mobile’s business practice in a way which will improve the experience of being a T-Mobile customer for the loyal subscribers. Especially those with low credit. From next week, regardless of how low their beginning credit is, customers who make 12 straight monthly … [read full article]
Listen to a John Legere interview over the past few months and you’ll have undoubtedly hear his prediction that the wireless industry’s carriers are likely to be challenged by other, non-traditional carriers. Names like Facebook and Google have been thrown around in respect to other companies getting in on the wireless service game. His prediction could become reality sooner than we thought. According to a new report by The Information, Google is planning to sell its own … [read full article]
MetroPCS this morning announced that it’s launching the “undisputed best Unlimited LTE data plan” in the prepaid industry. For a limited time, customers can sign up and get unlimited LTE data for $50 per month. And if you sign up by April 5th, there’s no “pre-planned end date”, so you keep it. As well as kicking off these new unlimited plans, MetroPCS is offering a discount on a couple of budget smartphones. Customers signing up before April … [read full article]
A new rumor this morning claims that Samsung will – yet again – choose MWC as the platform on which to showcase its next generation Galaxy S smartphone. The Korean tech giant is expected to announce the Samsung Galaxy S6 at an – as yet unconfirmed location – on Monday, March 2nd on the first day of MWC 2015 in Barcelona. This should come as no surprise, since the company made the Galaxy S5 [read full article]
