Tag Archives: Samsung Galaxy Note 7 recall

Samsung Galaxy Note 7 investigation finds two battery issues caused overheating

After months of investigations, Samsung today officially revealed the cause of last year’s Galaxy Note 7 fires. Samsung explains that there were two batteries used in the Galaxy Note 7, and that each one had its own defect. The first battery had a design flaw in its upper right corner that could cause electrodes to bend. This could cause the separation between the positive and negative tabs to break down, which could then cause the … [read full article]

Samsung to reveal cause of Galaxy Note 7 fires during Sunday press conference

If you’ve been wondering what caused multiple Galaxy Note 7 phones to overheat and catch fire, it looks like you’ll soon get your answer. Samsung today confirmed that it’ll hold a press conference to announce the results of its investigation into the Galaxy Note 7 fires. The event will take place in Seoul, South Korea, at 10:00 am KST this Monday, January 23. That means that it’ll happen at 8:00 pm EST/5:00 pm PST on … [read full article]

T-Mobile will begin pushing update to kill Galaxy Note 7 today

If you’re still using a Samsung Galaxy Note 7, your time with the device is about to come to an end. Today’s the day that T-Mobile will begin pushing an update to its Galaxy Note 7 that’ll prevent the phone from charging. The update will also include a notification with info about Samsung’s Note 7 recall and steps you should take to return the device. The update is version N930TUVU2APL2. Anyone still using a … [read full article]

T-Mobile will push Samsung’s update to disable Galaxy Note 7 on December 27

Following this morning’s news that Samsung will push an update to the Galaxy Note 7 in the US that’ll permanently disable it, T-Mobile has confirmed that it plans to release that update to its Note 7 devices. A T-Mobile spokesperson confirmed to TmoNews that it will release Samsung’s Note 7-killing update on December 27. The spokesperson went on to reiterate that if you’ve still got a Note 7, you should power it down and return it … [read full article]

Samsung will begin disabling the Galaxy Note 7 in the US on December 19

There’s some bad news for anyone still using a Galaxy Note 7 in the US. Samsung has confirmed that it will roll out an update to Galaxy Note 7 phones in the US that will prevent them from charging and block their ability to work as mobile devices. This update will be released on December 19 and will roll out to all Note 7s within 30 days. Samsung says that to date, more than 93 percent … [read full article]

T-Mobile Galaxy Note 7 update rolling out soon to limit battery charge to 60 percent

UPDATE: Samsung has confirmed this update battery-limited update. The company also explains that its recall pop-up notifications will appear every time that the Note 7 is charging, rebooted, and every time that the screen is turned on. Finally, Samsung says that nearly 85 percent of Note 7s in the US have been returned to date.   Now that the Galaxy Note 7 has been recalled and discontinued, Samsung and T-Mobile are urging Note 7 owners … [read full article]

Samsung’s Galaxy Note 7 banned from flights by DoT

If you’ve still got your Galaxy Note 7 and plan to continue carrying it despite the recall, you can no longer bring it aboard an airplane. The Department of Transportation (DoT) has officially banned the Galaxy Note 7 from US airplanes. The FAA recently urged Note 7 owners to power down their devices while aboard a plane, but with this official ban, Note 7 owners are not allowed to bring their phones onto a plane … [read full article]

Samsung and the US CPSC announce recall of replacement Galaxy Note 7 phones

Following Samsung’s decision to discontinue the Galaxy Note 7, it’s now been announced that the replacement Note 7s are being officially recalled. Samsung and the US Consumer Product Safety Commission (CPSC) have officially recalled the replacement Galaxy Note 7 phones that were handed out starting in late September. With this second round of Note 7s included, the recall affects 1.9 million devices. The US CPSC says that there have been 23 reports of Note … [read full article]

Samsung officially ends production of Galaxy Note 7

It’s official: Samsung’s Galaxy Note 7 is done. Samsung announced today that it’s stopping sales and production of the Galaxy Note 7 following a week that including several reports of “safe” replacement models catching fire. “Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” Samsung explained. If you’ve got a Galaxy Note 7, you can return it to a T-Mobile store for … [read full article]

Samsung urges Galaxy Note 7 owners to power devices down as it asks carriers to stop sales

UPDATE: Now T-Mobile has issued an updated statement on the Galaxy Note 7, urging all owners to power down their devices and return them to T-Mobile.   One day after T-Mobile announced that it was halting sales of the Galaxy Note 7, Samsung has said that it’s urging all other carriers and retailers to do the same. Samsung says that it is asking all of its carrier and retailer partners around the globe to stop … [read full article]