Posts by David Beren

New JD Powers Report Says Samsung Tops On T-Mobile For Consumer Satisfaction

Finally, a JD Power poll for T-Mobile that doesn’t show the carrier in last place! All sarcasm aside, the new second volume of the US Wireless Smartphone Satisfaction Study results are in and Samsung takes the top honors on T-Mobile’s network. Overall satisfaction for smartphone devices on T-Mobile ranks them third behind AT&T and Sprint customers, but before Verizon. The poll finds that T-Mobile customers are more likely to select their … [read full article]

Poll: How would you use the next revolutionary social network?

Hey TmoNews readers, I’m doing a quick poll favor for my people at PhoneDog Media who are  involved in building a next generation social platform (iM5) with an opportunity for substantial global impact. They would love your opinion to help develop an extraordinary experience. Stayed tuned for more exciting news and for an early opportunity to try iM5. It’s just a few minutes of your time and as news is slow now, perhaps … [read full article]

T-Mobile CEO Suggests Carrier Will Carry iPads After Apple’s October 22nd Special Event

T-Mobile CEO John Legere has before hinted that more Apple products would come to the UnCarrier and a tweet this afternoon all but confirms that notion. In a brief tweet sent earlier this afternoon, Legere asked “What has two thumbs and is excited for October 22nd? #thisguy.” Legere’s tweet linked to a USA Today story on Apple’s October 22nd event which is expected to revolve around new iPad hardware and Mac software. … [read full article]

T-Mobile Announces Alcatel ONE TOUCH Evolve, ONE TOUCH Fierce And Samsung Galaxy Light

T-Mobile’s efforts to continue a budget-friendly atmosphere took a step forward today with the announcement of three new smartphones. The Alcatel ONE TOUCH Evolve and ONE TOUCH Fierce mark the return of the Alcatel name to T-Mobile’s lineup with two new affordable smartphones. “The ONE TOUCH Fierce and ONE TOUCH Evolve are compelling smartphone options that fit several types of consumer lifestyles, while eliminating the need to make a choice between … [read full article]

T-Mobile UnCarrier Ad Featuring Phone Theft Lands Company In “Hot Water”

T-Mobile’s JUMP! ad campaign with Bill Hader has met moderate success but now one of the ads is landing the company in some “hot water.” A letter written by San Francisco District Attorney George Gascon and New York Attorney General Eric Schneiderman ask the carrier to pull the ad featuring Hader and an attempted mugging. “This ad is more than tasteless: These robberies often turn violent and have resulted in severe injuries and multiple deaths,” … [read full article]

HTC Exec Updates T-Mobile HTC One Owners On Android 4.3 Update

HTC America President Jason Mackenzie is back on the Twitters updating T-Mobile HTC One owners with some new information on the Android 4.3 update. Thankfully, the news is good, very good as Mackenzie states the update received certification yesterday from T-Mobile and that will mean an update rolling out “within the next few days.” The update will include new lock screen widgets, numeric battery levels in the status bar, a new quick … [read full article]

T-Mobile To Release Third Quarter Financial Results On November 5th

T-Mobile’s second quarter 2013 financial results certainly set the bar for the company moving forward as its UnCarrier moves propped the company up with its first real subscriber gains in years. Now, with UnCarrier and all three phases in full swing I’m hoping the second quarter wasn’t just a fluke and that T-Mobile’s third quarter subscriber count will continue … [read full article]

(Updated) T-Mobile Moving to Cancel Some Grandfathered Rate Plans, Offer Customers New Options?

Update: A T-Mobile spokesperson just delivered the following comment confirming the rate plan move for grandfathered/legacy customers: Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity. Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their … [read full article]

The Complete Breakdown Of Simple Global International Data And UnCarrier Phase 3

As T-Mobile’s Simple Global international data roaming plan continues to earn rave reviews, I’ve received many inquiries on Wi-Fi calling and traveling abroad. Well, some good news all around as T-Mobile has posted a full breakdown of the Simple Global plan, including its impact on Wi-Fi calling. There’s plenty of data contained within, including a breakdown of … [read full article]

HTC America President Says One Android 4.3 Update Coming Next Week

Earlier this month HTC teased the masses with a tweet on the Android 4.3 update for their flagship HTC One. The tweet, posted on October 2nd offered up a mid-October date for T-Mobile and now HTC is ready to make good on that timeframe. A tweet late yesterday from HTC America President Jason Mackenzie stated the T-Mobile update should release “by mid next week.” Of course Mackenzie prefaced that … [read full article]