New T-Mobile Text Message Aims to Cut Down Store Wait Times

T-Mobile customers are starting to receive text messages from the carrier asking them to authorize other people on their account for faster customer service when visiting stores. The move is designed to streamline the in-store experience and reduce wait times, but it’s also part of the company’s bigger push to get everyone using their T-Life app. According to PhoneArena, the texts are being sent because … [read full article]