Archive | News/Articles RSS feed for this section

T-Mobile Rebrands ‘Family Freedom’ to Lure Verizon Customers

​T-Mobile has recently revamped its “Carrier Freedom” program, introducing “Family Freedom” to entice customers, particularly those from Verizon, to switch to their network.  This update (first spotted by The Mobile Report) maintains the core benefits of the original program while expanding its reach.​ Key Features of Family Freedom: Financial Incentives: T-Mobile offers up to $800 per line for up … [read full article]

T-Mobile Retires CellSpot Devices: Here’s What It Means for You

Back in 2015, T-Mobile introduced the 4G LTE CellSpot—a device that acted like a mini cell tower in your home, using your internet connection to improve indoor cell coverage. This was especially helpful for areas where T-Mobile’s signal was weak or unavailable. The CellSpot connected to your internet via Ethernet and broadcasted a short-range LTE signal for phones to pick up. ​  In mid-2021, T-Mobile changed its policy, requiring new customers to purchase the LTE CellSpot for … [read full article]

T-Mobile Kid Tracker Glitch Sends Users the Wrong Location Info

​T-Mobile recently faced a hiccup with its SyncUp tracking devices, which are designed to help parents keep tabs on their children’s whereabouts.  For a brief period, some users reported seeing the locations of children who weren’t theirs, displaying information from various parts of the country. This unsettling glitch was first highlighted by 404 Media. In response, T-Mobile acknowledged the issue, attributing it to a “temporary system issue with our SyncUP products that … [read full article]

Is Your Phone Ready for T-Mobile’s Starlink Satellite Beta? Find Out Now!

In a notable Super Bowl announcement, T-Mobile revealed that customers across various carriers could enroll in the Starlink beta program, enjoying complimentary access until the end of June. This service initially supports text messaging via satellite, with plans to expand to voice calls in the future.  For those who have registered, T-Mobile is dispatching emails to confirm device compatibility. These communications provide a direct link to verify if your smartphone is optimized for satellite connectivity.  To complete … [read full article]

T-Mobile Ordered to Pay $33M After SIM Swap Hack Leads to $38M Crypto Theft

​T-Mobile has been ordered to pay $33 million in damages following an arbitration case linked to a SIM swapping scam that resulted in the theft of $38 million in cryptocurrency from a customer’s account. The incident occurred in February 2020, targeting tech entrepreneur Joseph “Josh” Jones. Attackers hijacked Jones’ T-Mobile account by porting his phone number to a SIM card they controlled, enabling them to access and drain his cryptocurrency holdings—over 1,500 Bitcoin and approximately 60,000 Bitcoin … [read full article]

Mint Mobile Unveils New Minternational Pass for $5/Month

Mint Mobile has unveiled a new product called Minternational Pass. This feature best benefits international travelers who frequently need to stay connected with their loved ones wherever they are.  As announced by Droid-Life, this pass costs $5 and offers a 30-day roaming package with 100 minutes and 100 text messages. The pass also works in over 180 countries.  Unfortunately, this pass doesn’t include data. If you are looking … [read full article]

Report: T-Mobile’s Latest Offer Targets Active Customers Since 2015

It looks like T-Mobile is working hard to keep its customers happy. A recent report revealed that T-Mobile has a promotion for its legacy customers.  A leaked T-Mobile document was picked up by PhoneArena detailing the Un-carrier’s latest offer. The document shares that customers who have been “active as of March 10, 2015 who are on eligible rate plans, and who have a multi-line account with at … [read full article]

NAD Supports T-Mobile’s ‘First and Only’ Starlink Partnership Claim

When T-Mobile announced that they are the “first and only” U.S. wireless provider to partner with Starlink, it was contested by Verizon Communications Inc. The latter challenged its rival’s claim and alerted the National Advertising Division to further review the claim.  Today, the BBB has released its findings and it supports T-Mobile’s claim that they are the “first and only U.S. wireless provider to keep you connected in places never thought possible with the world’s largest satellite-to-cell … [read full article]

Report: New T-Mobile Customers Can Get Free Starlink Access for a Year

With the launch of satellite connectivity, people are already getting excited for their chance to give it a go. Unfortunately, some are still hesitant with this new technology. And this is understandable– after all, it’s uncharted territory that is still in its early stages. But there seems to be an upcoming promotion that might convince you to use Starlink.  The Mobile Report recently published an … [read full article]

Meet the New MVNO that Lets You Use Vanity Numbers

There’s a new MVNO player in the smartphone industry to look out for. They go by the name of New York Mobile, which runs under T-Mobile’s network. Their unique selling point is that they offer customers their own personalized phone numbers throughout the country.  The ability to add vanity numbers, however, comes with a cost. According to BestMVNO, the most premium number might cost up to … [read full article]