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Employee Reports Confirm T-Mobile is Making Big Changes

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If you’ve been thinking about switching carriers or you’re currently with T-Mobile, there’s some news worth paying attention to. Employee reports suggest the carrier is undergoing significant workforce reductions, which could affect how you interact with customer service in the coming months. According to Phone Arena, T-Mobile employees at various locations have posted on social media about unexpected layoffs happening on January 20th. These aren’t just rumors: multiple … [read full article]

What You Need to Know About T-Mobile’s Latest Surcharge Increase

T-Mobile customers might notice another bump on their monthly bills starting January 21. The carrier is raising what it calls the “Regulatory Programs and Telecommunications Recovery Fee” by 50 cents per line, marking the second increase of this type in less than a year. The Mobile Report remarks this as an unusually quick succession of hikes for the same fee. The company raised this same charge … [read full article]

Looking to Add a Line? T-Mobile Gives You One Free in 2026

T-Mobile is kicking off 2026 with a generous offer for customers looking to expand their accounts. The carrier is rolling out a buy-one-get-one deal that gives you a free line when you add a new one to your existing service. According to Android Authority, this BOGO promotion is part of T-Mobile’s tradition of providing free-line incentives to its customer base. The offer works straightforwardly: … [read full article]

T-Mobile Network Operating Normally Despite Widespread Outage Reports

If you’ve been having trouble reaching certain people on your T-Mobile phone, here’s what you need to know: your service isn’t the problem. T-Mobile’s network is up and running normally, but a major outage at competitor Verizon is creating a domino effect that’s affecting how your calls and texts reach their destinations. A T-Mobile spokesperson confirmed that the company’s network is operating exactly as it should be. The real issue is what happens when T-Mobile customers try … [read full article]

How T-Mobile’s Parent Company Plans to Make Your Phone Trustworthy Again

Spam calls have evolved beyond annoying robocalls about extended car warranties. In today’s AI-driven world, scammers can now clone voices, fake caller IDs, and create conversations so convincing that even tech-savvy people can fall victim.  For older adults, especially, distinguishing between a legitimate business call and a sophisticated scam has become nearly impossible. That’s why T-Mobile’s parent company believes the solution isn’t just better filters; it’s about rebuilding trust in phone calls altogether. Deutsche Telekom has launched … [read full article]

T-Mobile Promotes Jon Freier to Chief Operating Officer

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T-Mobile has promoted Jon Freier to Chief Operating Officer, filling the spot left open when Srini Gopalan became CEO back in November. The move became official on December 5, according to an SEC filing. As reported by PhoneArena, Freier has been leading T-Mobile’s Consumer Group as president since September 2021, but his history with the company goes way back. He started with Western Wireless in 1994 when the … [read full article]

T-Mobile Quietly Drops New Free Line Offer for Some Customers

T-Mobile is offering another free line to select customers starting today, though figuring out if you’re eligible might take some detective work. According to The Mobile Report, the carrier has launched a new “Line On Us” promotion called “Loyalty BYOD Dec 2025” that lets qualifying customers add an extra line to their account at no monthly cost. The catch? T-Mobile isn’t being particularly transparent about who … [read full article]

T-Mobile Faces Federal Review Over 5G Network Advertising Claims

T-Mobile is facing potential federal scrutiny after refusing to participate in an advertising review requested by AT&T. The National Advertising Division, an industry self-regulatory body, announced it’s referring the case to the Federal Trade Commission and state attorneys general. According to PhoneArena, the dispute centers on T-Mobile’s advertisements claiming “superior 5G network capacity” compared to competitors. AT&T challenged these claims and asked the NAD to review the … [read full article]

Mint Mobile Bundles Home Internet with Unlimited Wireless for $40 Monthly

Mint Mobile is running a limited-time promotion that lets new customers bundle 5G home internet with an unlimited phone plan for just $40 per month—a pretty aggressive price point for anyone shopping prepaid carriers this holiday season. The deal combines Mint’s 5G Home MINTernet service with their unlimited wireless plan, and it’s available through December 22. According to PhoneArena, the bundle knocks $15 off the … [read full article]

T-Mobile Says AT&T’s Restraining Order Request Is “Defective”

T-Mobile has fired back at AT&T’s legal attempt to shut down its Easy Switch tool, calling the restraining order request “defective” in a brief filed yesterday. The Un-carrier argues that AT&T’s legal move doesn’t hold water since the original version of Easy Switch hasn’t even been available to AT&T customers since before the lawsuit was filed. According to PhoneArena, T-Mobile filed its response on December 9, pointing out … [read full article]