Well we can now chalk this “rumor” firmly up in the “confirmed” category for April 5th as we’ve gotten our hands on some more detail for T-Mobile’s planned changes to domestic data roaming plans. Right away, T-Mobile does point out: “Domestic data roaming will not be subject to data speed … [read full article]
T-Mobile’s churn-reducing efforts for 2012 continue with new frontline employee training highlighting “four non-negotiable customer standards.” T-Mobile is looking for frontline employees to cover four basic steps to help make sure a customer leaves the store happy and smiling. The first step is a personal coverage check to determine if the future T-Mobile customer will have a good signal at their home or office. … [read full article]
Starting on January 30th, T-Mobile will “begin offering additional support to customers using an Apple iPhone on our network.” T-Mobile’s added iPhone support will include “common procedures, information about feature and specifications and other basic device questions.” T-Mobile is implementing these changes to support the 1 million plus users on the Magenta … [read full article]
T-Mobile’s newest marketing promo highlights Monthly4G, “…fast nationwide 4G with no annual contract. With a great selection of 4G smartphones and America’s Largest 4G Network T-Mobile Monthly 4G is a better way to do prepaid.” What that said. Learn more on T-Mobile’s website. YouTube [read full article]
Editors Note: This post is a guest editorial written by a T-Mobile front-line employee regarding life on — the front-line. Tackling three separate, but equally important issues, this anonymous guest posts hopes to explain why the iPhone is important, why phone manufacturers need to step up their game and how there is actual “value” in T-Mobile’s Value Plans. … [read full article]
T-Mobile’s released a short press release earlier today highlighting the introduction of “unlimited” web for Walmart’s Family Mobile plan. Specifically, T-Mobile suggested that their survey discovered that “44% of first-time smartphone buyers in 2012 say the cost of the data plan associated with a smartphone is the most influential reason they have not purchased a smartphone … [read full article]
Update: In a statement provided by Reuters, a Samsung spokesperson said the company is not purchasing Research In Motion. The spokesperson did not address the reports that Samsung is considering licensing RIM software, or purchasing a portion of RIM’s assets. Here’s one rumor that’s too hard to … [read full article]
I came across an article yesterday afternoon from Matthew Miller, a ZDNet Contributor and T-Mobile customer whom I also had the pleasure of meeting this week at CES. Miller’s post highlights five simple recommendations for T-Mobile in 2012 to help solidify their user base and re-establish themselves as a player in the US wireless market. T-Mobile highlighted at their 2012 CES event that they continue to … [read full article]
We’ve been wondering all about the Galaxy S Blaze 4G ever since we first got wind of its existence a few hours before the release of the report. Like almost all all the smartphones “announced” at the Consumer Electronics Show, we don’t have a … [read full article]
T-Mobile is announcing at CES the addition of its next 4G smartphone, the Samsung Galaxy S Blaze 4G, their third HSPA+ 42Mbps capable smartphone. The Samsung Galaxy S Blaze 4G will feature a Qualcomm Snapdragon S3 processor running a 1.5GHz dual-core CPU, Super AMOLED display. The Galaxy S Blaze 4G is expected to be available sometime later this year, … [read full article]
