Latest News

T-Mobile Resolves LTE Outage Affecting Northeast and Midwest Customers

T-Mobile has resolved a network issue that left some customers without cell service early Thursday morning, with the carrier saying affected users should restart their phones to reconnect. The outage primarily hit customers in the Northeast and Midwest regions, including areas like Ohio, New Jersey, and Massachusetts. According to PhoneArena, the problems started around 3 AM Eastern Time, with many customers waking up to find their phones … [read full article]

T-Mobile Pixel 10 Pre-Orders Experience Last-Minute Delays

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T-Mobile subscribers who pre-ordered Google’s latest Pixel 10 series faced unexpected delivery delays today, turning what should have been an exciting launch day into a frustrating waiting game. Multiple customers report receiving conflicting messages about their orders, with UPS notifications initially promising same-day delivery before switching to indefinite delays. As reported by PhoneArena, affected subscribers got emails as late as yesterday confirming their Pixel 10, Pixel 10 Pro, or … [read full article]

Existing Mint Customers Find Sneaky Way to Get $180 Annual Deal

Mint Mobile customers are getting creative to snag the carrier’s eye-catching $180 annual unlimited plan, even though it’s officially reserved for new subscribers only. The T-Mobile-owned prepaid brand’s promotional rate works out to just $15 per month when paid upfront for a full year—a steal compared to traditional postpaid plans that often start around $50 monthly. According to Android Authority, some crafty existing customers have … [read full article]

T-Mobile’s T-Life Consolidation Plan Backfires as Banking Customers Get Locked Out

T-Mobile’s ambitious plan to bring all its services under the T-Life app umbrella has hit a major snag, with T-Mobile Money customers experiencing widespread account access issues and missing funds during the transition process. The migration, which T-Mobile promised would happen without disruption, has instead left customers dealing with locked accounts, missing paychecks, and customer service hold times stretching over three hours. As reported by [read full article]

Kevin Bacon Headlines T-Mobile’s Push into Business Market with SuperMobile

T-Mobile is making a big push into the business market with its new SuperMobile plan, and the carrier has recruited Kevin Bacon to help spread the word. The Un-carrier unveiled its national advertising campaign yesterday featuring the veteran actor in a series of spots highlighting what T-Mobile claims is “the first-of-its-kind business phone plan.” SuperMobile represents T-Mobile’s latest attempt to grab more business customers by combining … [read full article]

T-Mobile Launches SuperMobile Plan with Satellite Coverage for Businesses

T-Mobile just rolled out what it calls the most advanced business phone plan ever created. The new SuperMobile plan promises to solve the biggest headaches businesses face when their teams work from smartphones – dropped calls, slow speeds during busy times, and dead zones where cell towers can’t reach. According to T-Mobile’s announcement, SuperMobile is the first business plan to combine three major upgrades: smarter network performance, … [read full article]

T-Mobile Expands Emergency Fleet and Satellite Services for Hurricane Season

T-Mobile has significantly expanded its disaster response capabilities just in time for hurricane season, adding more emergency vehicles, drones, and satellite connectivity options to help keep people connected when storms knock out cell towers. The carrier’s biggest addition is T-Satellite, which lets you send text messages including emergency 911 texts through satellites when regular cell service goes down. According to T-Mobile’s announcement, nearly 94,000 people used … [read full article]

Free Stadium Bag Now Available for T-Mobile and Metro Customers

T-Mobile customers have another reason to celebrate this Tuesday as the carrier rolls out its latest physical giveaway: a free clear stadium bag that’s perfect for sports events and concerts. The transparent bag meets most venue security requirements, making it easier to get through entrance checkpoints without the usual bag inspection delays. As reported by The Mobile Report, the stadium bag features a spacious main compartment … [read full article]

T-Mobile’s Fiber Expansion Continues with U.S. Internet Deal

T-Mobile has struck another deal to expand its fiber internet footprint, this time picking up U.S. Internet, a smaller fiber company that serves the Minneapolis area and parts of Wisconsin. Current customers of the regional provider have already received letters telling them they’ll officially become T-Mobile customers starting September 2nd, pending regulatory approval. According to PhoneArena, U.S. Internet isn’t a huge catch compared to T-Mobile’s other recent acquisitions, … [read full article]

T-Mobile Makes It Easier to See Which Network You’re Actually Using

T-Mobile customers are noticing a helpful change in their phone settings that makes it much easier to see which wireless network they’re actually connected to. Instead of just showing “Roaming” for every non-T-Mobile network, your phone will now display the actual names of available networks when you check your network selection menu. According to PhoneArena, this change comes right after T-Mobile finished buying UScellular, and … [read full article]

T-Mobile Cuts Employee Pay Over T-Life App Requirements

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T-Mobile store employees are getting hit in their wallets for not pushing customers to use the carrier’s T-Life app enough. Some reps have lost their entire monthly cash bonus because they failed to meet the company’s aggressive app usage targets. According to a report by PhoneArena, a T-Mobile District Manager revealed on Reddit that his entire district lost their monthly bonus payments for July. The reason? Their stores … [read full article]