UPDATED:Oh No–Another T-Mobile Nationwide Outage?

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UPDATE 2: Via twitter, T-Mobile reports all services are restored: We are pleased to report that we have fixed the equipment malfunction. Full service has been restored. We apologize for the inconvenience

Reports are coming in of  a possible T-Mobile outage. One of our connects filled us in with the details and it looks like subscribers in the Southeastern region are mostly affected. If you can recall, the last time T-Mobile had one of these outages, both Data/Calling features were down. Most of the reports we have received include a mix of both data and calling features being affected. Could this possibly have something to do with the HSPA 7.2Mbps upgrade that T-Mobile will be rolling out before the end of this year?!? I sure hope so!

Are your calling/data features working? Let us know in the comments!

UPDATE 1: T-Mobile is aware of the situation and has their “Rapid Response Teams” working on the problem. They have identified the problem as an “Equipment Malfunction”…HSPA 7.2Mbps anyone? Service has been restored to the majority of subscribers, with the exception of some customers in Alabama, Tennessee and Georgia which may still be experiencing service disruptions.

Official statement from T-Mobile below:

Some T-Mobile customers in the Southeastern United States and Puerto Rico experienced intermittent service degradation for voice and data services earlier today. T-Mobile has identified the equipment malfunction and service has been restored for the majority of customers. Some customers in Alabama, Tennessee and Georgia may still be experiencing service disruptions while T-Mobile continues to work to restore service as quickly as possible. Again, we apologize for any inconvenience to impacted customers in the region.


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  • alan

    No T-Mobile service in Kentucky, 5 pm ET 17 Dec 09. Can’t call or text, can’t get Customer Care. Can’t get on line with T-Mobile.

    • Hayley

      I’m in KY too Alan and I have no t-mobile service either…I was able to get online for a while but now that is gone too!!! Hope it’s fixed soon!

    • This is absolutely ridiculous. I can’t even believe this is happening in 2009! I mean, seriously? Do monkeys run this company? They’re right about the whole Southeast being down. And this time, it isn’t just Blackberrys that are having problems. It’s every single person with a T-Mobile phone. People can’t even call each other! What the heck!!! I am definitely leaving T-Mobile. This company can’t compete with Verizon or AT&T. I really expect a bankruptcy soon. They deserve it for charging us so much and then providing the crappiest service and all these outages. Ridiculous!

      • TehAndroid

        The system is not perfect and not carrier is perfect at&t and verizon both have had recent issues. Don’t get all butt hurt because you can’t use your phone for an hour. Get over yourself go have fun on at&t who has the worste network out of any carrier.

      • Mr. Guy

        I think its hilarious how people are so dependent on technology. Dont get me wrong, when service goes down it is frustrating, but its bound to happen. Hey, have you ever heard of a pay phone?

  • Can’t make calls or send texts, though the 3G service is working flawlessly. Is that how it works? In order for us to have 3G the phone has to not work?

  • Andrea

    No service Knoxville, TN!!

  • Rick

    I can call in Phoenix, data too.

  • Jim

    Perfect coverage in Savannah, GA.

  • Rcomander

    Ohio is down…

  • Brian

    I am here in Tennessee and I currently can’t make calls or text people at this point in time.

  • Amanda J

    Internet is working but phone and text are not. Damnit.

  • David

    No voice connection in Memphis, TN. Edge on my iPhone is working though.

  • John

    Seattle, WA call/data flawless.

  • Roy

    No service in Pensacola, Florida since about 3:45 Central. T-Mobile says 4 states are down, the are working on it (of course)…

  • Becky

    No call or text service in Birmingham, AL. Started sometime between 2:30pm and 4pm CST.

  • MadProfessor

    I’m in Daytona Beach, Florida. I’ve been able to send/receive texts and use data all day. Phone calls work just fine too.

  • devo

    No Voice Service in the Midsouth !!
    as of Dec 17 2009 @ 04:30pm

  • MJTen

    Voice service seems to be out in Nashville/615 area.

  • theferenc

    Nashville here, everything is down. Data, voice, text, all bands.

  • mcab

    My 3G has been cutting in and out since noon. Carson, CA

  • BigBake25

    My network is completely down…. can’t make calls, send text, etc. :/ Not cool.

  • DavidinJaX

    No calls or sms in Jacksonville, FL!!! JOY

  • Uksinger

    No calls/text in Louisville, KY. Customer service rep will credit money to accts affected. No ETA of service restoration. T-mobile Customer service 8009378997

  • SamanthaM

    Nashville, TN– 4:36 CT out for about a half hour so far

  • wirbly

    Jacksonville, FL here – all fine (data & voice)

  • David

    Colorado Springs, CO up and running all day as far as I know.

  • peteypuke

    No issues in Chicago

  • Jayz

    I’m here in Montgomery Alabama with no voice and text is on and off, and 3G is working flawlessly. So mainly voice and text is off here :( ugh, hope this gets done soon

  • jayy

    Perfect coverage in the LA area, calls, texts, data. The way it should be.

    Hopefully its the upgrade to 7.2 mbps in the southeast.

  • meredith

    cant do squat….on the mississippi coast…aggrivating….

  • jayy

    Perfect coverage in the LA area, calls, texts, data. The way it should be.

    Hopefully its the upgrade to 7.2 mbps in the southeast.

    • laura

      If you mean Louisiana, it is not even near perfect coverage for me. Calls and texts are both messing up down here.

  • Allen

    In North Alabama Calls and text are down but data still works??

  • Barry

    No voice or data in Memphis, TN. Can’t test 3G until Xmas.

  • mrjlw2480

    Outage in Alabama…no text or phone calls at all!!

  • ThaNatrix

    Also in Nashville, TN. Voice and data networks down. I don’t know about 3g since my iphone won’t work on the 3g network. Annoying bummer for people who use their phones constantly…and if it is an update to the data networks I so don’t care. My iphone won’t work with that either.

  • keiki45

    No T-Mobile in Tuscaloosa, Alabama : ( No email, text, to calls

  • keiki45

    No T-Mobile in Tuscaloosa, Alabama : ( No email, text, or calls

  • drew

    No go in lexington, ky.

    Tired of this cr@p.

  • kershon

    I had problems with email for about 3 hours this morning. BIS i think was the problem. Yesterday we got lit up 3G and today were back to edge all day. Now I just checked my phone and it’s fluctuating between edge and 3G. Last time this happened, was right before the town 7 miles north of me lit up with 3G back in September. I live in central Illinois and have not been without data or voice all day, just the crazy signal.

  • Mike

    Bluffton/Hilton Head south carolinca, service went to 3g, then gprs, then edge, then gone. 5:44 pm

  • I called and spoke with T-Mobile and they said its a multi-state outage and no word on when its coming back up yet. I’m in Pensacola, FL 4:46 PM here.

  • Kristin

    No service in Tuscaloosa, AL..

  • I called and spoke with T-Mobile and they said its a multi-state outage and no word on when its coming back up yet. I’m in Pensacola, FL 4:46 PM here.

  • pauljones

    no voice or messaging in decatur, alabama on EDGE or 3G.. still somehow got a facebook notification on my blackberry though?

  • jgaines911

    No service (data or voice) in Montgomery AL.

  • kcoastal

    In Nashville–been a tmobile customer all of one week now. Called the store, since i couldn’t get through to customer service. Store guy said it’s all over the southeast… it’s been down for about an hour. His words “we are normally down for only an hour or two…” my response, “so this happens often?”

  • Nathan

    No text or any service in Louisville, KY. Again. I use this phone for my job and I just lost money, money i need. I think Im done with t mobile.

  • LSS

    No service in AL – both cell phones and our home phone are out and we can’t in touch with our kids to make sure that they got home from school safely!!!!

  • Teko

    I can browse the internet and check e-mail….but no voice and no text. :(

  • mike

    Bluffton/Hilton Head SC. started with GPRS, then EDGE, then 3G. I was like yay. then nothing. it is 5:54pm

  • Jayz

    I’m here in Montgomery Alabama with no voice and text is on and off, and 3G is working flawlessly. So mainly voice and text is off here :( ugh, hope this gets finished soon

  • will

    Edge data service in Memphis is working, talk and text is down.

  • Teko

    Data is fine….txt and voice is dead. (Huntsville, AL)….looks like T-Mo News is having trouble handling the bandwidth as well…uh ohhhhhhh

  • Teko

    Data is fine….txt and voice is dead. (Huntsville, AL)….looks like T-Mo News is having trouble handling the bandwidth as well…uh ohhhhhhh

    • sorandkairi

      I can confirm that data is up in at least mid ALABAMA (Montgomery) but just like u said, txt and voice are dead! But i really dont think that its a bandwidth problem!

  • tMoNH

    No problems with any services, in central NH. Not enough customers here to make it worth upgrading anything, though. Maybe we’ll have 3G by the time the rest of the world has 7G.

  • allemoney

    Northern Alabama, here. No talk or text. Edge data working fine on my unlocked iPhone. Currently 5:21pm (central)

    • sorandkairi

      DAMMIT IS IT JUST HICKVILLE AKA ALABAMA THAT HAS THIS OUTAGE, DAMN!!!!! MONTGOMERY SUCKS LOL!!!

  • morgan

    In Birmingham, AL and no calls, but texting ok. 5:25pm

  • Ohn0es

    No service at all in Nashville, Tn. My G1 is not amused.

    • tmobilebomber

      Im in nashville tn as well and my g1 isnt very fucking happy either! think we can somehow join them together and make a bomb and send it to the corporate office? lol

  • beninhsv

    HSV is definitely down. This freakin sucks. How is email and data working great, but no basic voice and SMS? That makes no damn sense

  • jelloboy

    Birmingham, AL, 5:27pm Central Time: No calls, text works only if other end is outside problem area.

  • MJC

    Voice and data down in Louisville, KY- 6.32 p.m.

  • fort

    All good here in MD/DC/VA

  • NickG

    Memphis, Tenn…. Data is working fine….. Calling and Text is not working… Just says network busy when you try to call out….and when you try calling in on my house phone is goes to the busy signal….

  • hec73

    T-mo fine here in Houston, so far today.

  • touch pro2 user

    voice and data working here in kansas city mo

  • Brad

    No t mobile in north alabama

  • Orlando

    Mine is working fine in dallas.

  • Ladybug

    I haven’t had service for 2 hours now..wtf….get it together T-Mobile this is 2009…don’t make me switch to Verizon

    • fort

      Verizon was down two weeks ago.

  • Mr. MN

    Everything seems normal for me here in central MN, even 3G.

  • um weird t-mobile service never goes down over here in puerto rico. t-mobile has service in all of the island and i have never had any problems at all…. also at&t never has problems over here in puerto rico. . i have read many many times how people talk crap about t-mobile and mostly at&t in the states.. but over here their 3G network never ever goes down. same thing with t-mobile.. their network never goes down like in the states .. i feel sorry for people in new york always saying how much their service sucks.. over here the worse company is sprint at&t and t-mobile and claro are the best ones we dont have verizon over here….

  • JohnP

    Nashville has the same outage… almost 3 hours now…

  • Tremor

    Voice and data have been working for me all day today.

  • Ted

    Pensacola, FL here, been dead in the water for 2 hours now. No voice/Text confirmed by me and 7 different people I know on TMO. *sigh*

  • katiebugwho

    Data and voice both seem to be down in the Nashville, TN area.

  • TPAngel

    Knoxville, TN~ Voice calling doesn’t work but data plan works

  • angry tmosubscrbr

    northeast alabama, no service at all for me

  • Iasthai

    I’m in Wichita Falls, Tx. Its all systems go here……for now.

  • Jay

    I call a T-Mobile office and they said it was over a 4 state area and growing!This is from central Alabama.RTR

  • M.L

    No service here in California!!!!!!!!!! Voice is down! txt is down! internet is down!!!!! WOW T-MOBILE! AND YOU SAY WHY YOUR LOSING LOTS OF COSTUMERS!!!! IM LEAVING T-MOBILE SINCE MY CONTRACT IS OVER! AT&T HERE I GO!! :)

    • sorandkairi

      u the first in cali cause my fathers in so cal in his has perfect coverage now i just asked

  • Shooter

    Here in Fayetteville NC I have 3G, voice, text, the whole enchilada. All is well.

  • gino

    voice and txt work in detroit but no data

  • zack

    lexington Ky here
    everything DOWN :-(

  • shaner

    data but no txt or voice in louisville.

  • Jeremy

    Another Nashville, TN Subscriber here with 0 data/voice/text. Yay!

  • Trill

    I hope HSPA has something to do with this but I’m posting from my G1 so everything is golden.

  • NotSuprised

    No service in Lexington, Ky. Cant call, text, or use data.

  • msjones

    NO SERVICE IN MEMPHIS,TN SERVICE STILL DOWN CAN’T GET CUSTOMER DERVICE THIS IS SOME BULL TIME NOW IS 6:07P.M.

  • SillyPanadian

    Service still out in Nashville, TN. Called TMo CSR and was given a whole 200 minute refund to my account. Woo hoo :(

  • tnsred

    In Huntsville, had data until about 20 minutes ago (no phone/text) Now I have nothing!!!! Phone says its not registered on a network!

  • Alan

    Mobile, AL – Full bars but no voice or text, Edge network data though on unlocked iPhone first gen, 3.1.2……6:09 pm central time.

  • o_legko

    The network is down in Birmingham, AL as 6:10 p.m.

  • Candace

    text and data is down nashville,Tn …what compensation do they give out for the inconvience?

  • cmk

    text and phone down in birmingham al

  • Mark

    Hey! If we have to sacrifice a little service for 7.2, go for it T-Mobile!

    • Mark

      Oh! And I don’t think service ever went down here in CO.

  • justme

    This morning we were celebrating 3g in Louisville, KY, now not so much. Voice and text down; data only. Really bites when your cell is your only phone.

  • Dave

    That’s it. I can forgive the one time but two outages so close to each I can’t forgive. I count on tmobile for all my communications and I can’t afford to not have voice services working 100% of the time. I have little children at home and not being able to call 911 in the event of an emergency is a huge failure! I have 3 cell lines and 1 @home phone and all are down. I’m in the Memphis tn area. I’ll be looking at other providers asap.

  • Mike

    Voice mail is dead in Sarasota, FL. Though I was able to place a call.

  • Phone and Text have been down for hours in Memphis tennessee area….

  • MemLA

    While trying to make calls, I got the message: “Radio Path Unavailable”.
    I called T-Mobile and was informed there is an outage across the SE U.S. Since around 4 EST.
    I am in Memphis, TN. T-Mo tech support person said service is out from here to Florida. I still like T-Mo because live, helpful human beings ARE available and do assist. Try that with the other companies.

  • mmf403

    Both voice/data are out in Nashville. When I try to call out it says “All circuits are busy” and when I called my cell from another number all that I heard was a busy signal. Tried to text, that doesn’t work either. I’m getting tired of T-Mobile.

  • Susan G.

    No Voice/Text in Memphis/Comcast House phone doesn’t work either

  • whodatfever

    Data and voice were both down here in New Orleans. Rebooted phone just recently and I’m back but no 7.2 yet. Pulled a 556kbps on a speed test.

  • tyson

    Full bars in louisville, whenever I try to make a call it says radio path unavailable.

  • J-Hop2o6

    Voice/Txt/Data working fine in Seattle, WA

    • J-Hop2o6

      and yea, hopefully HSPA is right behind these outages.. that’ll be a great early Christmas present =)

    • T-mobile not working in KY – Text/Data/Calls.

  • Sprint/Nextel Rules

    May I Suggest http://www.sprint.com I Have Never Had ANY Issues In Five Years Everybody Always Says Oh They Have Bad Coverage I Have A House In The Sticks Of Southern Tennessee And Still Had Service Where My Girlfriends (T Mobile) Did not Quinkiedink I Think Not All About Caring About Your Customers

    • watbetch

      Really?
      http://www.softsailor.com/news/14128-sprint-error-2112-means-that-you-cannot-send-sms-until-outage-is-over.html#axzz0ZzodKaRB

      Take you and your sprint garbage, GTFO and don’t let the internets hit your ass on the way out.

    • mmaxsooner

      LOL!! Did he just say sprint nextel? LOL LOL!! Oh hell no he didn’t? U REMMEBER WHEN SPRINT BOUGHT NEXTEL RIGHT? RIGHT? HOLY CRAP THIS DOSN’T EVEN COME CLOSE TO THAT ONGOING CLUSTER FU@K! OR SHOULD I SAY SUPER ONGOING MONGOLIAN CLUSTER F@CK!! DO SOME RESEARCH JOJO THIS IS NOTHING COMPARED TO SPRINTs FEEBLE FOLLISHNESS, I should know I used to be with those morons. P.s. I have nothing against mongolians, ok maybe genghis, but not all monholians.

  • Sigh

    Voice and text are dead in Jackson, MS….funny though, my lovely sub-par EDGE data is working just fine. What’s up with the 3G rollout Tmo?!?!?!?!

    • sorandkairi

      I miss jacktown!!! Jackson, MS should have gotten it way before in places in Al, well maybe with the ex. being Birm.

  • So, I’m a Florida-based subscriber in Chicago, IL. My family and friends (including people on my own plan) are unable to send or receive texts or calls. My husband (also a Florida-based number on my plan) is having no trouble whatsoever calling my phone or texting, however, when I try to call him, it says his phone is busy. I’m not having any trouble calling or texting people on other networks or in the Chicago area.

  • marquita

    seems phones are just dead….have daughter in mnpls airport who cant get thru to us as she travels home for Christmas…thank god for laptops and IM

  • thom

    Voice and data is down in Mobile, Al.

  • Justin

    No service whatsoever down here in Birmingham, AL. I had full 3G one minute, then when I looked at it ~ 530 it was gone

  • cleverbyandi

    Voice service is definitely down in Huntsville/Decatur, Al area…. this sucks! Data services are working. What’s the problem?!

  • Montie

    Service outage (per my call just now to TMobile is out from Dallas/Memphis eastward and Nashville TN to Jacksonville FL. TMobile acknowledged problem at 3PM CST this afternoon and have no idea what the problem is and have no ETA for repair and restoration. CRAP!!!!!!!!!!!!!!!!! It is our primary and ONLY phone.

    CRAP CRAP CRAP

  • Reed

    Voice/SMS down in Starkville, MS. GPRS is still running strong. Network busy errors on calls tho. Interesting enough the switch still routes my @Home phone out and can place calls, but calls in get the same subscriber not in service as the cells. So at least it is working halfway.

  • Peter

    Nashville has been down since 3pm (now 6:30)

  • soulcontroller

    Everything is down and I”m in the process of traveling back home from business and cant get in contact with my wife. T-Mobile might lose a long time customer. Been down with them since they was Powertel back in 2000. Sighs.

  • matt

    Down for over an hour in Birmingham, AL. If these inconvenient monthly outages continue, I’m filing a BBB complaint.

  • naja

    nno

  • Bama

    I’m in Birmingham, AL and my BB 9700 shows full 3G but no Voice, text and email service since about 3 central. I can use the browser with 3G though.

  • sorandkairi

    UPDATE THIS IS FROM TMOBILE

    Thank you so much for waiting for me. We apologize for the interruption in service, we are currently experiencing a global outage and your services are affected at the moment. I do know how important your service is and we and certainly working on fixing this issue as soon as possible. At the moment we do not have any estimated time of resolution for this issue. We do know the severity of this issue and we are utilizing all resources in order to repair this in a timely manner. Thank you for your patience and cooperation during this outage.

  • seanconnery

    Brunswick,Ga(southeast ga) all seems to be fine here @7:35 pm

  • Butch

    phone and data are both out in Lexington, KY. At about 4 PM EST we lost 3G, and eventually lost E also. No text. No phone. No nothing.

  • Butch

    God forbid they put something on their web page about it, so we don’t have to search +t-mobile +service +outage +”Dec 17″ not to mention calling their support line. Web, ever heard of it T-mobile?

  • Perturbed

    Have a Mississippi number .. it is not working, my calls are not going through to my family members nor are they able to call me.

    • sorandkairi

      I do 601 Jacktown baby!!! But wtf no 3G still tryin to figure that one out even tho i’ve moved to Montgomery, Al.

  • Scott Brown

    Voice/Text working and has worked just fine in Tulsa, Ok.

  • Jenn

    All out in Louisville, KY

  • Rob

    Huntsville, AL also down since approx 3PM Central.

  • newspeak

    i may of had an outage but right now it seems to be working fine in the tampa bay area

  • sirjakeyjake

    All’s well in Western Oregon (Salem area).

  • Cybersedan

    WoW.

  • FILA

    everybody chill, its just a very small price to pay for the nations fasted 3G!!!

    • matt

      Sarcasm, Fila? No contact with my children’s babysitter, wife, or clients is NOT a “small price” to pay… for the nations starved 3G?

      • FILA

        A year from now your not goin to remember this ever happened. Thats the problem with people, they get to reliant on tech, yea I get pissed off when my phone dont work but its not the end of the world. Jesus dude.

  • sbean7

    Data/voice down in Nashville,TN.

  • Eklipze

    Im in norcal and im having prob’s with my bb bold 9700 its sketchy sometimes i can make and get calls and sometimes i cant. :(

  • Steve

    All working fine here in Largo, FL @ 7:56pm.

  • bastage

    ma wife is a tmo bitch & she said that its southeast & at one point had 1500+ people waiting to talk to a rep..

  • jenn

    No service for several hours from around 2:30-5:30 PM in Memphis, TN.

  • Josh

    As of 7:05 pm CST, I have been without service in central Tennessee (drove about 40 miles away earlier) for about 4 hours. Drat.

  • abe

    WOW THEY BETTER HAVE A GOOD EXPLANATION FOR THIS!!!!

    • sorandkairi

      2nd or at least free shit!!!!

  • Inuyasha

    Just woke up and saw this. Tested voice, data, and text right now, and everything is working fine here in the San Antonio area.

  • gadgetmerc

    voice, text, and data are up in minneapolis

  • H

    any chance i could cancel service with no ETF since service is down….again?

    • john

      FAIL. Such whining. Get raped by other telcoz then

  • stacy

    Not able to make or receive phone calls or texts in mobile, al but the internet is working just fine tho! Any word on when service will be restored?

  • Mau

    Orlando, FL, everything is working fine down here!

  • wundatwinpwrs

    Checking in from Huntsville as well, and yes I am still down as well. Over 4 hours going strong.

  • tcv

    no service in Louisville KY since 5pm. No explaination on their website or any other venue of contact with T.Mobile. Wonder if there is a rebate coming for all the lost service times we T.mobile customers have been experiencing the last couple of months?

  • mitsu8

    ALL GOOD IN TEXAS SUCKERS!

  • niko5

    Its down in Jackson, MS

    • sorandkairi

      JACKTOWN!!!!!

  • Don

    Yea i haven’t had service since about 230 destin florida tmobile is horrible they can’t have this happen this is the second time in like 2 months as a paying customer I need a network that is reliable this is outrageous it’s been down for five hours.

  • Rachel

    No outgoing or incoming phone calls/ No Data/ No Text…..Chattanooga Tennessee and Maryville Tennessee

  • Allie

    I am in Huntsville, AL and it has been out since 2:30ish here and still out. Voice and text not working but EDGE is… I have bb curve 8900 and my facebook is getting notifications just no text or voice.

  • Allie

    MY PHONE IS WORKING IN HUNTSVILLE. just now started back!

  • No problems for me in Provo, Utah. Of course I didn’t have problems with the last nationwide outage either.

  • ampqt

    Been out since about 3PM here in Birmingham, AL. I have a Curve 8320, and can receive IM’s, emails (work and Gmail). I can receive texts but I can’t send them, and I am not receiving any calls, neither can I dial out. I still have a land line, but my mother, who lives alone, does not. This is a serious inconvenience.

  • Im in nashville,TN and tmobile is down do anybody know how long this will be my phone has been off since three thats crazy?

  • kysteelerja

    yep no service in Louisville, KY since about 3pm

    sucks!!!

  • its back and running now my phoen just rung

  • PAC

    All down in Pensacola, FL

  • wundatwinpwrs

    Back in business!!!!

  • kysteelerja

    too damn bad i just renewed my contract!!!

    • texan

      yes because no service provider ever experiences any outages.

  • Garin

    Down in Huntsville, AL for almost 4 hours as well. Voice/Text out, 3G data works fine, as does MotoBlur

  • Lankster

    Service should be coming online very shortly

  • skatr24flip

    All good in MISSOURI for sure!

  • Red

    This is getting ridiculous, it seems like once a month there’s a network outage. T-Mobile is fucking up at the wrong time.

    • john doe

      Change carriers, no one is forcing u to stay

    • texan

      because the other choices are so much better right? Go to ATT and ill watch you cry with 1 in 4 dropped calls. The big V you might as well bend over and say please sir may i have another? Sprint dont make me laugh, maybe your a cricket person.

    • Think Different Is An Ironic Statment

      Apparently you missed the whole part about ‘upgrading to HSPA 7.2’, huh? Granted, those who don’t read these sites might think it’s T-mo f’n up… but isn’t the point of you coming here and reading these articles is to keep yourself in the know and not be like everyone else?

  • Michael

    My internet is working, but my calling features are not working. I am getting really tired of T-Mobile. I wish I could just cancel and not pay the $200 ETF.

    • mmaxsooner

      Gopher ittt drop that 200 and get your pocket book ready for the monetary rape that will ensue. Patience is something that should be understood as tmob works to expand to 7.2. Guess what, the engineers, software peeps will make errors here and there as it seems all parties are being pushed to bring the best they can to the market in a very tight window. First our own guvment @?cked tmob and would not vacate the freqs Needed, now they are bustin their butts to catch up and short term outages are part of the game. Sorry to bust ur chops but as whiny as ur post sounds…boot urself and Clear some bandwidth for someone else! And get ur damn iapp machine!! And pay thru ur nose. Sorry all just sick of peeps who don’t read and don’t realize there is no magic wand to cure all ills. Or maybe the guvment….

      • kershon

        Yup. You said it right mmaxsooner. Hit the nail right on the head brother.

  • watbetch

    EVERY carrier has outages, AT&T all of the time and Verizon just had an outage a few days ago, and Sprint is having an SMS outage right now.

  • Michael

    Finally all is well in the land of Biloxi, Mississippi.

  • Rachel

    It’s back up in Maryville and Chattanooga YIPPIEEEEEEE!

  • justme

    Everything came back around 8:30 eastern. Voice is up, but cuts in and out. Louisville, KY.

  • Damian Wayne

    Had no issues at all today, Orlando.

  • summer

    i think its working now in birmingham, al, but the lines are too congested to call since its been down for hours. text is working now. 3g is back up.

  • Kim

    It is still down in Huntsville for myself and wife. 7:42 PM

  • Steve-O

    Louisville, KY is still down. This blows. At least my Blackberry is with AT&T.

    • john doe

      Actually if u had a t mobile blackberry you would have wi fi calling unless u live in the stone age or in the boonies you should always have data and voice.

  • tiffany

    Still not up in Bham, AL. I can only get on the internet. Noo phone calls or text for hours.

  • No issues in Orlando or Sanford, Florida.

  • Paul Merideth

    My service has been out in Louisville, KY all afternoon. Its caused me major trouble today with my work and family :(

  • Teddy

    I had no problems today here in SoCal.

  • tre

    its out in memphis urghh!!!!!!!!11

  • Kickstar13

    BLOG POST UPDATED WITH T-MOBILE’s OFFICIAL STATEMENT!

  • luisa

    My texting was out well its still sorta going in and out most my text just now went out b/c everyone I texted just texted me back lol hope its what they are saying it is, can’t wait to go 7.2 and get Gphone aka nexus one I’m as excited as a fat little kid w/ chocolate cakes

  • sorandkairi

    EVERY1 MY SERVICE CAME BACK ONLINE MONTGOMERY AL!!!!!!!!!!!!!!!!!!!!!!

  • incessently_checks_network_speed

    I never noticed an outage today in Seattle, however I DID measure data speeds in the Fremont neighborhood at 2Mbps using the speedtest.net app, which is a personal best on 3G in Seattle. Unfortunately, just up the hill at my house, I still max out a 1Mbps.

  • Kickstar13

    Official statement from T-Mobile:
    We are pleased to report that we have fixed the equipment malfunction. Full service has been restored. We apologize for the inconvenience

  • b

    funny how many tmo fanboys there are here… its as if you own the company.

    • Kickstar13

      Umm maybe because this is a T-Mobile fan based website?

  • James

    Still no T-mobile service in Huntsville as of 9:12pm local time. Been down since at least 3pm today.

  • unknown

    HSPA is being tested in the PA market in a few days. No official news as to when it will launch but I’m sure more sites will get commissioned in the near future. I”m a little surprised it didn’t launch in NY first since that’s what T-Mobile did with UMTS.

  • unknown

    HSPA is being tested in the PA market in a few days. No official news as to when it will launch but I’m sure more sites will get commissioned in the near future. I”m a little surprised it didn’t launch in NY first since that’s what T-Mobile did with UMTS. I’m just glad I wasn’t at work when this happened!

  • unknown

    I’m just glad I wasn’t at work when this happened!!

  • phoneking13

    been having issues earlier in Covington, KY at work. not only does my EDGE and 3G constantly flicker between each other, but at times i wouldn’t get a signal at all. Right now its fine for now.

  • twitdogg

    LAWSUIT!!!

    • rinklighter

      Seriously?!? We’re back to this again? Yes, a service outage can be a minor inconvenience or a nightmare depending on your situation. T-Mo may give you a credit on your bill or nothing at all.

      Good luck with that lawsuit, though.

  • MemphisKev

    Voice service in Memphis restored around 7:30, data and voice mail came back slowly around 8:15. Outage started sometime in mid afternoon.

  • gcoldboy21

    I have an upgraded rom on my touchpro2 and in some areas i will get a “H” when the 3g signal strength is maxed out so i do think 4g is being put in place

  • Iasthai

    Man there are stupid people on here. Shit happens, networks can fail. I don’t care how much money telcoms throw into their networks, something is bound to fail in one way or the other. Just the other day Sprint had an SMS outage. And Verizon was down in California. AT&T is riddled with network problems directly related to the iPhone gobbling up all their bandwidth. Just look at big cities like New York and San Francisco. You’re going to run into this on any carrier. Call me a T-Mobile fanboy all you want, but I’m just being rational.

    • mitsu8

      This Man speaks the truth!

      • unknown

        I agree. You can cry as much as you want but services are not flawless. The radio frequency engineers work A LOT to prevent issues like this from happening.

    • kershon

      Agreed. And the T-Mo rapid response team makes sure the problems don’t last long. Great bunch of people. Really top-notch.

  • GreenTea

    Im in the DC area..granted its 3am but my calls keep getting dropped and I get circuits busy messsages.

  • AJ

    Dec 18 2009,I am in N.Y. there is no coverage since 1 am this morning.To make matters worse t mobile is un reachable, the tech support and customer service phone lines are not responding all you hear is an annoying beeping.

    • Have a Fine Nokia6600….confirms internet server connection also down. Confirming In New York –Service Still Down…(Voice n Text) :(:(
      Lucky for NorthEast Coast Customers Awaiting a Winter Snow Storm Arrival This Evening with 5-10″ snow ….AND NO DARN CELL-PHONE SERVICE IF EMERGENCY!!

      It’s a LESSON THAT ONE SHOULD ALSO HAVE A LIVE BASE PHONELINE IN HOME THAT RARELY FAILS DURING POWER LOSS…. PS: NOT CORDLESS!! GOOD LUCK ALL!!

  • There is no service…voice..data…text in Southern California….UNTRUE that there is no problem!!!

    • J

      Whatever is happening in California is 100% unrelated to the SE outage. The California area has no connection at all to the equipment that failed in the southeast.

  • Blackberry outage in SOUTHERN CALIFORNIA…12/18/2009 2:29 am…vo VOICE DATA TEXTS!!!

  • dely

    Work in downtown Cincinnati and live on the west side of town and did not lose anything yesterday.

  • Cybersedan

    It always shocks me how people get when something breaks, these networks are man-made, the equipment is man-made, things will break. Just like there are power outages, plane crashes, trains derail… I could go on and on with things that we make that do not work 100% of the time, nothing we make is PERFECT.

    If you think the other carriers don’t have outages, then go to one of them and you’ll find out soon enough.

  • joshua

    Are people really that naive to think that hspa is gonna be rolled out by the end of the year. It’s friggin 12/18. Ain’t gonna happen!

    • J

      HSPA is mostly deployed already. You won’t notice a speed change until after new circuits are added. Most customers are on HSPA enabled sites right now. This whole “flip of the switch” thing that has been floating out there is false. Its a “flip of the switch” to enalbe HSPA on a site, but no one will know it until you add more circuits.

  • Sanjay

    Louisville 3G is not on anymore. Did we cause the nationwide outage? Surely not? Anyone in Louisville have 3G?

    • thexder

      Never lost 3G coverage throughout the entire outage period here (~4:30pm-8:15pm EST)

    • justme

      Same here – never lost it during the outage.

  • Fort Walton Beach/Destn, FL was out for several hours yesterday afternoon. It came back, but still no 3G ;)

  • Josh

    In NM and am still having issues. Two of my 5 lines are still messing up. This is crap. With all the problems in my area lately I have seriously thought of switching (even though that sounds horrible), but I need a reliable service.

  • glendamichelle

    i’m getting my texts the day after they’re sent

  • Jeffrey

    I hate cats. Those pictures are enough to send me over to tmotoday

  • Tmobile Hater

    Ny still no coverage ince last night

    • Carlos G

      Outage in Aurora, Colorado.. really sucks. i just noticed my phone has no service at all!!!!

  • dillhole

    PORT JERVIS NEW YORK = dead zone

  • 4typhive

    I live a chesapeake, va. I live in a neighborhood that didn’t get 3g coverage unless I went up the street. Now, I’m getting a 3g signal in my house all of a sudden and it is pretty strong. I want to say that we have been upgraded to 7.2, but I can’t confirm until I do a speed test. Can someone confirm if Hampton Roads, VA (at least) has been upgraded?

    • 4typhive

      So I contacted tmo through the mobile chat and can confirm (at least) they are upgrading the 3g service in my area. I think this my be the upgrade to the lovely 7.2 we have been waiting for.

  • Queen4111

    Pictures of theses cats are ADORABLE!!!!!!!!!!!!!!!!

    • da9th_one

      not really…

      • unknown

        Some of those cat pics are freaking funny. I’m not a big cat kind of guy but they do make me laugh.

  • pissedinsincity

    NOPE NOT WORKIN YET IN VEGAS!! After the mandatory system upgrade around 2pm today, my phone powered off and when it came back on everything was gone!!AGAIN! This is soooo frustrating!

  • Brian

    No service in Tucson, AZ. So frustrating…is there a way out of the contract with no penalty fee for these issues?

    • John

      Uh, no. Everybody has outages. Call care and see if there is anything they can do to get it running. Usually powercycling helps too…turn your friggin phone off

  • rob

    ugh… service dropped for me earlier this afternoon on my tmobile iphone. an hour north west of phoenix.

  • nicole

    no blackberry im, internet and off and on sms- on the phone with tmobile they said “looked at map twice there is no reported outage”- HUH?

  • Colleen

    @nicole – I’ve been having the same problem since about 4pm this afternoon. Really no service except for phone calls and VERY sporadic other services. How can they claim there’s no outage????

  • MaliceSkyy

    My sidekick LX isn’t able to Sync, the date shows as Dec 31. and keeps going from emergency calls only to searching for service.. Any ideas???

  • MaliceSkyy

    My sidekick LX isn’t able to Sync, the date shows as Dec 31. and keeps going from emergency calls only to searching for service.. Any ideas??? Is T-Mobile serive out in NC, zipcode 27332?

  • jd

    I lost service on 2009 New Year eve 11:45 p.m. and New Year day with intermittent service. I had a lost friend and was not able to help them. It was the worst time for a outage.

  • Myfav4

    I live on the Outer Banks of North Carolina and my phone service has not been restored. Unable to
    make or receive calls. Message is “not registered on network”. When do you think service will
    be restored? JMc

  • Amoran

    I lived in Moorpark California and my phone has not been restored AT  ALLLLLLLLLLLLLLL…………….