Tag Archives: US Cellular

T-Mobile and other US carriers pledge to waive late fees due to coronavirus

As the coronavirus pandemic continues, companies from around the broadband and wireless industries have pledged to help keep consumers connected. FCC Chairman Ajit Pai announced the Keep Americans Connected Pledge this week, which has companies make three commitments to ensure that people can stay online even if they encounter issues paying their bill during the coronavirus pandemic. For the next 60 days, the companies who agreed to this pledge must: Not terminate service to any residential … [read full article]

FCC 5G mmWave auction results show T-Mobile spent $873 million on spectrum licenses

The FCC today published the results of its 5G mmWave spectrum auction, and the results are a bit different than what some had predicted. Auction 103 saw the FCC offer a total of 3,400 megahertz of spectrum, which is the most spectrum ever offered in an auction. The airwaves up for auction were in the Upper 37GHz, 39GHz, and 47GHz bands. T-Mobile spent a total of $872.8 million in the auction and won 2,384 spectrum licenses … [read full article]

AT&T/T-Mobile Place Last In Consumer Satisfaction

The American Customer Satisfaction Index has scored AT&T and T-Mobile as the two lowest ranked wireless carriers when it comes to happy customers. One time last place carrier Sprint is now the highest ranked tied with Verizon. Sprint and Verizon both rate a 72 for for customer satisfaction in the ACSI survey which polled 8,000 households in the first quarter of 2011. T-Mobile scored a 70 down from a 73 last year and … [read full article]