There’s been a lot of noise lately about Binge On, with YouTube and the Electronic Frontier Foundation claiming that T-Mobile is throttling users with the feature. Well today T-Mobile CEO John Legere has responded to those claims with a new video. In his response, Legere says that there are groups that are trying to confuse customers … [read full article]
Binge On has been the target of a lot of criticism lately, most notably from YouTube, which said that T-Mobile was “throttling all video services” on its network. Now another big report has come out that condemns T-Mo’s big Un-carrier move. The Electronic Frontier Foundation today published a new report on Binge on that says that, … [read full article]
Looking at the U.S. wireless industry over the past couple of years seems to be indicating one thing to me: At some point in the future, truly unlimited data plans will die. Speaking at the Re/code conference yesterday, Sprint’s CEO Marcelo Claure stated that – although unlimited works really well for Sprint now – at some point, it will stop offering unlimited data plans. As the carrier partners to offer more content to … [read full article]
Just a couple of days before T-Mobile’s first quarterly earnings call of 2015 a thread on Reddit got our attention. Within it, a customer complained of being “throttled” when – in fact – he was feeling the result of data de-prioritization. It seemed like – from what he understood – that he’d hit some magic, hidden number of GBs in downloads … [read full article]
A couple of days back, a thread on Reddit started with a user complaining that they had experienced what they believed was throttling. As you’d expect, with a topic like that, the thread soon exploded and now has over 300 comments from people who are customers, fans and even employees of T-Mobile. Some are insinuating that customers are subject to throttling once they start reaching high levels of data usage. It … [read full article]
This week, we got hold of an internal memo showing how T-Mobile was going to start addressing customers abusing their unlimited data by downloading tons of content through P2P/torrent sites, and breaking the company’s misuse policy. As we understood it, this was going to be a simple case of singling out those negatively impacting on other customers’ service, making them … [read full article]
In an internal memo to staff, it’s been revealed that T-Mobile is going to clamp down on users taking advantage of their unlimited 4G/LTE plans for peer-to-peer file sharing and other misuse of their data allowance. It reads: “T-mobile has identified customers who are heavy data users and are engaged in peer-to-peer file sharing, and tethering outside of T-Mobile’s Terms and Conditions (T&C). This results in a negative data network experience for T-Mobile … [read full article]
Fairly recently we were tipped that T-Mobile would begin excluding Ookla’s SpeedTest app from users’ monthly data allowances. The idea is that once users with data caps in place on their accounts exceeded their allowance, that the SpeedTest will still show the true network performance. On the one hand, users might be frustrated that they don’t know precisely what speed they’re limited to. On the … [read full article]
At the back end of last week I got sent some information from one of our readers regarding some drastically reduced data connection speeds. Since then, a growing thread on HowardForums and another on XDA-Developers seems to show that he’s not alone. I also tweeted out just before the weekend to offer some of our followers the chance to share their experience. Essentially, I wanted to make sure that people were experiencing the … [read full article]
I’ve long thought T-Mobile’s loose definition of “unlimited data” has needed to change and now, with AT&T at the center of a throttling data news cycle, “unlimited” is once again called into question. In fact, one AT&T user successfully sued AT&T in small claims court winning $850 after the judge agreed AT&T had sold the customer an unlimited plan and then purposely slowed him down. AT&T has justified throttling by claiming it … [read full article]
