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As part of Uncarrier for Business, T-Mobile makes “enhancements” to business customer service

Uncarrier 9.0 wasn’t just about creating simplified pricing and perks for business customers, it was also about making sure those business customers are better looked after when they’ve signed up. As part of its new focus on the B2B market, T-Mobile is bringing “enhancements to T-Mobile Business Customer Service”. According to an internal communication, T-Mobile wants to make … [read full article]

U.S. labor board rules T-Mobile policies are illegal

According to a number of reports yesterday, T-Mobile has been found guilty of violating some U.S. labor laws. According to the Labor Board, T-Mobile’s policies illegally restrict employees from organizing and discussing workplace issues like wages. As reported by Reuters: NLRB Judge Christine Dibble said in an order on Wednesday that several provisions in T-Mobile’s employee handbook, code of conduct, confidentiality agreement and form asking employee’s to comply with unlawful work rules were unfair labor practices. The … [read full article]

T-Mobile deploying 700MHz LTE “furiously”, aims to reach 190 million POPs by 2016

T-Mobile only closed its first deal for 700MHz low-band spectrum with Verizon 12 months ago. Since then, it’s acquired more band 12 airwaves from a number of small, mostly independent companies and has enough to now cover 190 million people. And it has set itself a tough target for deployment. During yesterday’s Uncarrier event – during the Q&A session at the end – the company’s network chief, Neville … [read full article]

Android 5.1 Lollipop for T-Mobile Nexus 6 now rolling out

At long last, Android 5.1 is rolling out officially for T-Mobile customers rocking the Nexus 6. The most concrete confirmation comes from T-Mo’s software updates page which now shows the N6 for the first time, and states that the Android 5.1 update process is completed. To add to that, the company’s product guru, Des tweeted out to confirm that the software is making its way to Nexus 6 now: For all you guys & gals … [read full article]

T-Mobile launches “Ditch and Switch” program, offering chance to win 1 year of free service

When T-Mobile launched Contract Freedom at the Uncarrier 4.0 event in January 2015, it also started a huge social campaign in which it encouraged new customers to share their break-up stories. Now, the carrier has rebranded and relaunched a similar program and is offering the chance to win 12 months worth of service. To take part, all you need to do is head on over to the bespoke Facebook page, choose your current carrier, select … [read full article]

Uncarrier 9.0 for consumers: Device payment plans paid off, promotions made permanent

Along with its new simple pricing and offers for small business owners, T-Mobile announced a couple of new promotions for its regular consumers. Dubbed “Un-contract” and “Carrier Freedom”, they threaten to make T-Mo’s offers even tastier than they already were. The Un-contract In T-Mobile’s words, the Un-contract move is there so that business customers and regular consumers can be more certain about their price plan cost and … [read full article]

T-Mobile’s Uncarrier 9.0 brings simple pricing to business plans

T-Mobile just took the wraps off its most recent Uncarrier move, and it looks pretty exciting for business customers. Especially small businesses. Instead of having some really competitive rates for huge corporations, and the ability to haggle, there’s a flat rate that’s the only rate for businesses of all sizes. SIMPLE PRICING Every line comes with unlimited talk and text, as well as 1GB of data and depending on how many lines you get, the price you … [read full article]

Watch John Legere’s Uncarrier 9.0 teaser videos

Uncarrier 9.0 will be announced tomorrow at 10am Pacific/1pm Eastern and we’re expecting the company to unveil something business-focussed. With under 24 hours to go, the carrier’s outspoken CEO, John Legere has taken to Twitter with some well-produced and short teaser videos. T-Mobile announced earlier that it will be live-streaming the event, and a link will be available from its newsroom. The question is, has John left any … [read full article]

Tomorrow’s Uncarrier move will be live-streamed

T-Mobile announced this morning that – as is the norm these days – its next Uncarrier move will be available to watch via live web stream. A link to the stream will be published on its newsroom site. If you head on over to newsroom.t-mobile.com tomorrow, March 18th, before the event kicks off at 1pm Eastern/10am Pacific, you’ll be able to catch a direct link to the live stream. John Legere, COO Mike Sievert and … [read full article]