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T-Mobile Cuts Employee Pay Over T-Life App Requirements

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T-Mobile store employees are getting hit in their wallets for not pushing customers to use the carrier’s T-Life app enough. Some reps have lost their entire monthly cash bonus because they failed to meet the company’s aggressive app usage targets. According to a report by PhoneArena, a T-Mobile District Manager revealed on Reddit that his entire district lost their monthly bonus payments for July. The reason? Their stores … [read full article]

Not All Phones Will Get T-Mobile’s New Satellite Data Feature – Here’s What You Need to Know

google-pixel-10 T-Mobile customers have been eagerly waiting for satellite internet to arrive on their phones, and the wait is finally over – sort of. The Un-carrier has started rolling out satellite data support, but there’s a catch that might disappoint many subscribers. Right now, only Google Pixel 10 phones can actually use T-Mobile’s satellite internet feature. If you’ve got any other phone, you’ll need to wait a bit longer – or in some cases, you might be … [read full article]

New T-Mobile Text Message Aims to Cut Down Store Wait Times

T-Mobile customers are starting to receive text messages from the carrier asking them to authorize other people on their account for faster customer service when visiting stores. The move is designed to streamline the in-store experience and reduce wait times, but it’s also part of the company’s bigger push to get everyone using their T-Life app. According to PhoneArena, the texts are being sent because … [read full article]

T-Mobile’s Latest Tuesday Freebie Might Be More Useful Than You Think

T-Mobile customers are getting another chance to snag a free gift next Tuesday, and this time it’s something you might actually use. The carrier is giving away clear bags with black and magenta straps through its T-Mobile Tuesdays program, just one week after the previous giveaway. According to PhoneArena, the clear bag features a small T-Mobile logo and appears to have plenty of room for … [read full article]

Report: T-Mobile Confirms October Layoffs Affecting Over 100 Workers

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T-Mobile customers might notice some changes coming to their local stores and customer service options. The carrier has officially filed paperwork showing it plans to eliminate 121 jobs starting October 13th, all located in King County, Washington. According to a report from PhoneArena, the job cuts were revealed through federal Worker Adjustment and Retraining Notification (WARN) filings, which companies must submit when planning to lay off 50 or … [read full article]

T-Mobile Sweetens Revvl 8 Launch With Ultra-Generous Trade Deal

T-Mobile is making a serious play for budget-conscious customers with their latest Revvl 8 smartphone launch, backed by one of the most generous trade-in offers we’ve seen in a while. The new device officially launched last week with a $200 retail price, but T-Mobile is offering it to postpaid customers for essentially nothing through a trade-in promotion that accepts literally any phone in any condition. As reported … [read full article]

Court Upholds T-Mobile’s Massive FCC Fine Despite Company’s Legal Challenge

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T-Mobile has suffered a significant legal defeat after a federal court rejected the carrier’s attempt to overturn a $92 million fine related to customer location data protection failures. The ruling represents a major setback for the Un-carrier’s efforts to challenge federal regulators’ authority over privacy matters. The penalty stems from the FCC’s determination that T-Mobile failed to adequately protect customer location information from being misused by third-party companies. As reported by [read full article]

T-Mobile Customers Lose Sweet Trade-In Deal Just Before iPhone 17 Launch

T-Mobile customers planning to upgrade to the upcoming iPhone 17 just got some disappointing news. The carrier is pulling the plug on one of its most customer-friendly policies right when people need it most. According to PhoneArena, T-Mobile will no longer accept phones in any condition for trade-in deals starting with the iPhone 17 series. This means your cracked screen iPhone or that old Android … [read full article]

T-Mobile’s European Sibling Just Made AI Phones That Actually Make Sense

T-Mobile’s parent company Deutsche Telekom just pulled off something pretty impressive in Europe – they’ve launched their own AI-powered smartphone and tablet that put artificial intelligence at the center of everything you do. The T Phone 3 and T Tablet 2 aren’t just regular Android devices with some AI features slapped on top; they’re built from the ground up around an AI assistant called Magenta AI. According to [read full article]