T-Mobile says Q3 2019 was its 26th straight quarter with more than 1 million new customers


T-Mobile’s Q3 2019 numbers are in.

T-Mobile reports that it added 1.7 million new customers in the third quarter of 2019, making it the 26th straight quarter that T-Mo has added more than 1 million new subscribers. Of that 1.7 million, there were 1.1 million branded postpaid net additions and 62,000 branded prepaid net additions, with that latter figure up 27,000 year-over-year.

At the end of Q3 2019, T-Mobile had a total of 84.2 million customers.

The Q3 2019 results also include some record-breaking financials. T-Mobile says that it pulled in record service revenues of $8.6 billion, up from $8.1 billion in the year-ago quarter. Total revenues grew, too, going from $11.0 billion in Q3 2018 to $11.1 billion in Q3 2019.

On the network side of things, T-Mobile says that its 600MHz LTE coverage is 200 million people and nearly 8,300 cities and towns in 48 states and Puerto Rico. To compare, T-Mo’s 600MHz LTE reached 156 million people and nearly 6,600 cities and 156 million people in Q2 2019.

Also of note is that when you combine 600MHz and 700MHz, T-Mobile’s low-band LTE covers 311 million people. In total, T-Mo says that its 4G LTE network reaches 326 million people.

Today’s report also notes that Voice over LTE (VoLTE) made up 90% of all calls on the T-Mobile network in Q3 2019, up from 85% in the year-ago quarter. Carrier aggregation is live in 956 markets, an increase from 904 markets in Q3 2018, while 4×4 MIMO availability has grown to 683 markets. 256 QAM is available across T-Mobile’s entire 4G LTE footprint, and License Assisted Access (LAA) is available in 29 cities: Atlanta, Austin, Chicago, Denver, Houston, Las Vegas, Los Angeles, Miami, New Orleans, New York, Philadelphia, Sacramento, San Diego, Seattle, and Washington, D.C.

T-Mobile also touched briefly on its 5G network plans today. It says that its mmWave 5G network that’s live in six cities — New York City, Los Angeles, Dallas, Atlanta, Cleveland, and Las Vegas — will be expanded and enhanced over time by continued deployments and the addition of new high-band spectrum. T-Mo also says that its mid-band spectrum will now be reserved for LTE and that if it closes its merger with Sprint, it will deploy 5G on Sprint’s unused 2.5GHz spectrum.

Finally, T-Mo reiterated its plans to launch 600MHz 5G “on a nationwide footprint” later this year.

T-Mobile is hosting an earnings call to discuss its Q3 2019 results this afternoon. I’ll be listening in and will report back with any interesting tidbits that John Legere and Co. have to share.


UPDATE: T-Mobile CEO John Legere said that he now expects the T-Mobile-Sprint merger will be permitted to close in early 2020. Legere also teased a new Un-carrier announcement for November 7th that he referred to as “New T-Mobile Un-carrier 1.0”.

Source: T-Mobile

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  • Phil7474

    BS just drove around Houston today and was on the far Eastside (katy/Richmond) signal was horrible and data was not useable. I switched from LTE to 4g(really 3g) and that didn’t work when it usually does. Loosing faith more and more when I use to be impressed.

    • Lord Barton

      If it was BS then people would not be switching by the millions every quarter, more than any other carrier to T-Mobile. Upgrade your phone or have it replaced may fix your issue. AT&T added only 1000 customers the entire quarter and T-Mobile added 1,000,000 new customers. Maybe you will have better luck with AT&T’s so called “5Ge” when most phones are not even 5G phones….lol. If your not happy switch!

      • dcmanryan

        People are not switching by the millions. T-Mobile never states how many “new subscribers” are already subscribers that add a line to get something. How many port in numbers are also from Google Voice? Great to get in on promos but hardly putting a dent in the other two carriers. Take out the two scenarios I’ve stated and I promise there’s quarters they were well under a million. Yes, they’re not lying they added that many subscribers but they’re putting lipstick on a pig IMO.

    • slybacon

      They may have been working on a tower nearby. This happened 100 yards from where I work and my signal went from full bars to zero bars for about 30 minutes while they had guys up on the tower.

  • Waboo

    All of these quarterly statements of gaining millions would suggest that by now, T-Mobile should have around, I don’t know, 800,000,000 in the US, even though we have around 330,000,000 or so.

    • Trevnerdio

      Many people got multiple lines, man. Gotta have the tablet connected, the watch, the phone, the house, the stove….

      • riverhorse

        How many people complain here… “not another add a line promo, I already have 10 lines from previous promos!”

    • riverhorse

      If we counted undocumenteds, the number would be double – just saying,.
      Seriously, from what I’ve seen in my travels. I’ll spare the details but I’m sure we have at least another 70, for a plus 400 million total.

      • Jon

        You real smart der huh!

        • riverhorse

          Gosh, Golly yeah. That why I ne ‘er uploaded a profile Pic.

      • Trevnerdio

        Illegal immigrants get prepaid – no social required! Everyone knows that lol

        • riverhorse

          If they get an ITIN for paying taxes, that becomes their credit file ssn… presto postpaid.

    • Zia505

      Let’s see 26 quarters with a million new customers plus what they already had 7 years ago equals about hmmm 84 million, yeah. Basic math isn’t that hard.

  • Bran Sablan

    All i know is with as much add a line promos that Tmobile does i bet the no usage amount on those new subscribers are astronomical… prople just adding lines to get phones so technically its not really new customers

  • AA-Ron

    Looking forward to the new uncarrier announcement. It’d better be good if they are resetting the numbers.