Detailed report shows how T-Mobile, Verizon, AT&T and Sprint compared in Q3

cellphone_carriers

It seems an age since T-Mobile announced its results for Q3 of this year, having added a record number of branded postpaid additions. It also posted double digit service revenue growth. In fact, in virtually every measurable performance indicator, T-Mobile showed incredible statistics.

Jan Dawson, a knowledgeable and respected wireless industry analyst at Jackdaw, has teamed up exclusively with Fierce Wireless to publish his third quarter slides which show how T-Mobile stacked up against the other three major carriers and Tracfone, América Móvil’s Stateside MVNO. In respect for the exclusive deal between Jan and FW, I shan’t be posting any of the slides here. But, I couldn’t let you go on without seeing them, so I encourage you to head on over to Fierce Wireless’ report to check them out for yourself. Also, be sure to follow Jan Dawson on Twitter.

A couple of factoids that really impressed me were to do with sales and growth. Looking at the chart for service revenue growth, or in lay terms, how much money T-Mobile brought in compared to last year, it is the best performing carrier of the 4 major network operators. Beaten only by the fast-growing prepaid operator, Tracfone. Perhaps even more impressive, is that T-Mobile sold the same number of smartphones as AT&T, and has done for the last two quarters running.

When you consider that T-Mobile is still – officially – the 4th largest carrier, it really is punching above its weight. Un-carrier is working.

Source: Fierce Wireless

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  • Ben

    The charts show old Yeller heading in the opposite direction, compared to T-Mobile. I can’t believe T-Mobile has not passed them in the battle for #3. Maybe Magenta should move in and make a bid for them just to harvest their spectrum (assets) and customers.

    • John

      As of the end of Q3 2014 sprint had 55 million customers. While T-Mobile had 53 million customers at the end of Q3 2014.

      Sprint lost post paid and prepaid customers. However, they gained a lot of wholesale/ affilate subscribers under Sprint. Hence why they have 600-700 k more subscribers than last quarter.

      • TylerCameron

        I will never understand why anyone would go to Sprint. It’s not that they suck in a few places. They suck on a nationwide level.

    • JamesG

      They should be beaten in Q4

    • TylerCameron

      Sprint has mostly useless spectrum. In the 2.5GHz range.

    • T-Mobile User

      Except, it’s the opposite if you look at EBITDA margins. Sprint didn’t exactly have a stellar quarter, yet their margins increased. T-Mobile’s, in the meantime, have been tanking. Hate on Sprint as much as one wants, but they are at the back in and of their slump, T-Mobile is just now heading into it.

      The amount of Kool-Aid on this website is shocking.

      • T-MobileUser

        Back end of their slump*

  • DirkDigg1er

    Tracfone #1? I’ll pass lol.

  • Paul

    Aside from his opinion on the ETF payment to new customers he seems to paint T-Mobile in a positive light. For example, “T-Mobile is the only one of the four major carriers which added subscribers in each of the four major categories in the quarter…”
    I’m content seeing that Sprint didn’t do too well and that T-Mobile is doing very well compared to the moron bothers…I mean AT&T and Verizon.
    #3 here we come!

  • notyourbusiness

    Good for T-Mobile. Can’t say I’m surprised it’s performing better than the other three.

  • TechnoRealz

    EBITA is down & is a hint at margins deterioration while chasing market shares.

    i.e. offering to pay off ETF’s on other carriers is a game that can hurt margins.

    • fentonr

      yeah, but that isn’t a problem as long as they can retain the customers.

    • Jay Holm

      Question, I’m not a greedy-slug/suit wearing/lower Manhattan sorta person. . .what exactly is “EBITA”?

      • bob90210

        Why did Taylor Swift Pulled All Her Music From Spotify?

        Where do I vote?

        What happenned to Tom Magliozzi?

      • TechnoRealz

        Sorry I misspelled it …always do.
        EBITDA = earnings before interest, taxes, depreciation and amortization.
        essentially it is: revenue minus expenses ( excluding tax, interest, depreciation and amortization close).

  • kev2684

    does ABPU includes jump on their calculation or does it fall under the declining ARPU? i feel like it’s on ABPU cause that’s $10 easy of added billing. probably why the difference is huge.

    most likely the reasons they are not making money are contract buyouts and network upgrades.

    contract buyouts are good short term for gaining customers. customer retention of those who took advantage of this is important. unless they stick, they can easily lose a lot of money off it.

  • Verizon Domination

    UnCarrier is Unworking

    • Paul

      ??? Not sure how you can say that when Dawson said in the article “T-Mobile is the only one of the four major carriers which added subscribers in each of the four major categories in the quarter…” I think it’s working just fine.

      • wicketr

        I definitely think it’s working, it’s just that their methodology is “Unsustainable”. The margins are on a huge downtrend, and eventually something has to break. I think it’ll start with the cancellation of them covering new subscribers ETFs.

        • ari33

          And unlimited data follows. Not sustainable.

        • TylerCameron

          How is unlimited data not sustainable? AT&T and Verizon made MASSIVE profits while selling uimited data. It just means they won’t make exponentially more money every year. Big deal. As long as they’re making a profit, the business is sustainable.

        • Paul

          I disagree with you there. Unlimited is what is peeking people’s interest.

          Sprint offers unlimited data but on a slower and crappier network. AT&T and Verizon don’t offer unlimited data. So T-Mobile is the best deal in town on that stage. Magenta keeps upgrading and moving forward with their technology they are able to more easily accommodate the traffic flow.

          I can see where you’re coming from but I’m not sure it’s all together true. I think unlimited data will stay. The first thing John did was make the pricing simple so there’s no reason to nix unlimited nor complicate the pricing structure.

          That’s just my view.

        • Singleweird

          what margins? be extremely specific and give me numbers. because no they’re not.

        • wicketr

          Ha. You obviously didn’t look at the FierceWireless link that this article was written about. The second graph on that page is “EBITDA Margins”. Look at T-Mobile. I’ll wait for you to come back… Their margins have gone from 25% steadily down to less than 10%.

          That specific enough for you?

  • Jay J. Blanco

    Did anyone esle notice bill changes. As in grace periods and stuff?

    • Singleweird

      what?

  • J-Hop2o6

    I have a feeling T-Mo will end paying off ETFs soon. My estimate is 2015Q1.

    • Mike Palomba

      I think it’ll be a few months after they surpass sprint in amount of customers. That’s a huge reason why people switch to T-Mobile, that’s why I switched too. It might never end because it’s an uncarrier move and they’ve never ended one yet. Plus that goes against the uncarrier movement

      • J-Hop2o6

        It will end because it’s not sustainable. T-Mo has been doing all these moves to remove the old negative stigma against T-Mo, and it’s been working, so they don’t have to keep paying off ETFs after the holiday season is over, and they can start increasing their EBITA, etc.

        • Mike Palomba

          I agree it’s not sustainable but that’s going to put a big dent in the uncarrier image

        • J-Hop2o6

          Well we will see. But like the chart shows, it’s been affecting T-Mo’s EBITA every quarter for the past year, and I can only see them keeping this until the holiday season is over. T-Mo is already under 10% EBITA this quarter.

        • J-Hop2o6

          Well we will see. But like the chart shows, it’s been affecting T-Mo’s EBITA every quarter for the past year, and I can only see them keeping this until the holiday season is over. T-Mo is already under 10% EBITA this quarter.

        • J-Hop2o6

          Well we will see. But like the chart shows, it’s been affecting T-Mo’s EBITA every quarter for the past year, and I can only see them keeping this until the holiday season is over. T-Mo is already under 10% EBITA this quarter.

        • UMA_Fan

          They will keep doing it. It will be less of an impact because their competition is pushing installment plans like crazy which T-Mobile doesn’t buy out.

        • Singleweird

          investments are sustainable. the instant someone gets upset with their carrier, our offer will become their solution, and they will switch. and most will stay.

    • UMA_Fan

      No way. Legere has stated anything as an uncarrier move they will do forever. The goal with ETF buy out is to get the other companies away from device subsidies. Notice they don’t buy out installment device financing for a reason. It hurts the other companies more if they keep subsidizing handsets without people paying the ballooned service plans where they are gouged

      • markw

        Are you that stupid? First, Legere Never said that. And secondly, Nothing in corporate is forever. Moron.

        • UMA_Fan

          Yes he did say that. Every uncarrier move is not a promotion that means they forsee doing everything they list as an uncarrier move for as long As T-Mobile is T-Mobile. You are really ignorant and have no idea what you’re talking about.

        • markw

          Tell us all where we can find that quote moron. Before you go and take your medication.

        • thepanttherlady

          I’m not sure what your problem is but if you can’t post without trying to insult people, you won’t be posting at all.

          http://www.tmonews.com/2014/01/more-on-t-mobiles-uncarrier-4-0-plans-early-termination-fees-covered/

          http://live.theverge.com/live-t-mobile-ces-2014-uncarrier/

          Legere’s quote taken from the live blog (above link):
          4:17:46 PM EST

          “This is not a program. Unfortunately for the other guys, this one is here to stay.”

        • Singleweird

          can i like this 20x

        • Paul

          You missed a “0” in there. Ha ha.

        • Mike Palomba

          Still, it’s not sustainable. It will have to stop eventually so they can actually start making money.

        • Rdaex

          How do you figure?

          Paying off ETF is a damn sight cheaper than subsidizing phones. The average ETF payoff is probably 150-250$. Subsidy on an iPhone is $450.

        • Singleweird

          rude

      • markw

        Nothing in corporate America is forever. Nothing.

      • YoYo

        Gouged? Take a look at a typical good credit class tmo customer account. If they cancel they owe us like 3K. Every carrier wants this in the end.

        • Singleweird

          3k is not accurate, i would probably agree with you at about 1500. the bigger part of no-contract is the option to opt-out of a subsidy and still experience tier 1 service. not to mention 100% transparancy.

        • Mike Palomba

          When we first started we owed $2400 in eip’s but it goes down pretty quick. When we canceled with verizon years ago it costed like $1100 and our contract was half over. Plus, they have test drive so if you test it before you switch you won’t need to cancel early enough for those charges to be that high

      • monkeybutts

        I think it was more along the lines of they’ll keep doing it as long as the other guys have ETFs to pay off.

  • dm33

    When I look at prices in my case, I’m surprised to find Tmobile more expensive than AT&T for postpaid and amazingly more expensive than Verizon for prepaid.
    I don’t see any great deal going on at Tmobile, with much worse coverage, poor customer service (they try hard but don’t deliver).
    They should lower prices again.

    • steveb944

      Is this sarcasm? International network use and unlimited music streaming is pretty great.

      Really hard to tell if your trolling. In family plans I save a lot of money

      • dm33

        No, I’m serious. And I think people who sling the troll word must be looking in a mirror.

        Music streaming doesn’t use that much data. It sounds good but is irrelevant once you’re talking about gigabytes.

        AT&T postpaid for 2 BYO phones, 10GB data = $130. Tmobile closest equivalent is 5GB each = $120. But many folks can get company discounts at AT&T whereas Tmobile discontinued that. I get 23% off AT&T making it cheaper. Not to mention shared data is better in case one person is a heavier user and needs the extra data.

        Prepaid on Verizon, you get 0.5GB for $45. But you can buy an additional 3GB for $20 that rolls over for 3 months. Worst case its $65 for 3.5GB. You can pay for the prepaid via CallingMart for 7% off making it $60.45. Meanwhile with Tmobile prepaid its $60 for 3GB (0.5GB less than Verizon) and there is no discount. On the contrary, you still have to pay sales tax or a surcharge making it at least $63. Verizon (amazingly enough) is cheaper for more data in this scenario.

        • steveb944

          You’re on T-Mobile (fan)blog, if you’re looking for differing opinions you need to take a look at yourself first in that mirror.

          I like how you skipped the international feature, the biggest thing to come from a US mobile provider, let alone in the world.

          I stream music all day long at the office and in my commute. Trust me, it adds up quick.

          I have 5 lines at ~$110 with 2GB apiece from their recent promotion, beforehand the free data was fine as well for everyone. The competition doesn’t come close when you have an actual family (3+). And I still get the discount, so that point is moot.

          You really want to compare data limitations with the other carriers that still CHARGE you for going over? I rather not worry about extra charges eclipsing the ‘savings’ from them.

        • Chilehead

          I stream music quite often as well. It certainly does add up and should not be minimized.

        • Cole Toler

          I’ve used close to 5gb a month in music in the past, don’t understand why people seem to think that music data is minimal….

        • kalel33

          Damn, you listened to 85 hours of streaming music in a month?

        • Cole Toler

          Something like that. I work in an office environment so headphones are on for about 6 hours a day. Also Spotify high quality uses a lot of data itself.

        • kalel33

          To state perks, AT&T allows you to roam with data on other networks without cutting you off really quickly, which is what T-mobile does. That’s T-mobile’s biggest Achille’s heel. What’s the use of all that data if you go on a trip and 10 minutes into it you are cut off until you get back on their towers.

        • dm33

          Pretty sad if every site becomes populated only by fanboys. Only want to hear what they want to hear. I don’t have a high opinion of any sort of fanboy. Why have blind allegiance to any product? Just pick the best product. Be aware of pros and cons of each product so they get better. Don’t ignore problems and make believe they don’t exist.

          Its great that international calling is useful to you. I never claimed others were cheaper in every case, only in the cases that I was looking at.

          You stream music all day long at the office? They don’t have a network at the office? Thats unusual not to have WiFi at work.

          Sounds like the 5 person promo is perfect for you, great. I don’t need 5 lines. Other companies have done similar promotions. I obviously wish they’d start a promo like that for fewer lines, like 2. Then I’d be way more interested.

          You still get a corporate discount, great. But someone signing up now doesn’t get a discount since Tmobile discontinued it.

          The biggest point I will agree with is overage. I HATE overages. At least with prepaid it just stops rather than incur a ridiculous charge. Verizon’s rollover data is nice.

        • steveb944

          It’s not all sites, but it’s to be expected in a blog for a specific company rather than a generic tech blog. My only issue is coverage in certain areas, and that’s undeniable. But the pros outweigh the cons on T-Mobile. I review my services and purchases regularly. I’m always more price focused.

          The government closes down their networks, which is also the reason I get the current discount as well so it’s not all bad.

          I prefer a trickle of data vs getting overage/cut off.

          Keep an eye out for future Uncarrier changes. Hopefully single and two lines are a focus.

        • dm33

          It seems that sites are becoming more product specific. Hard to find places to talk comparisons. Its like polarized politics. You’re either with us or against us. Seems totally unnecessary and makes it hard to talk about anything.
          I like Tmobile. Have gone through more effort to use them than most people would. But I want to see them continue to improve. Can’t do that without pointing out weaknesses.

        • Chilehead

          Competition is a wonderful thing. I wonder what AT&T’s plans and pricing would look like w/o TMo’s aggressive “un-carrier” moves.

        • Paul Garrison

          Who do you work for?

        • dm33

          My spouse is at IBM. Was getting Tmo discount but my understanding is that I can’t get it back if I return to Tmo after having dropped the service in July. I had hoped a new tower right by my house was gonna have Tmo, but its only AT&T. Tmo has no plans to be on the tower at the moment so my only coverage hope is for them to upgrade all the towers around me (5) to HSPA & LTE which they had told me they planned to do 3Q this year.

        • you can actually apply discounts, they are able to do it in store for you by emailing your ID or paystub =)

        • itguy08

          Only when you add in discounts is T-Mobile more expensive…

          Let’s look here.
          I’m on T-Mo, $60, 3GB plan.
          On Verizon I get 1GB for $60. (or even the wife’s on a Verizon loyalty plan that’s 2GB/$60)
          On AT&T I get 3GB for $65

          The beauty of T-Mobile is I can stream music all day at work for free. I can use data anywhere for any amount and not worry about overages. Coverage is less but it works where I work, live, and play.

        • Ordeith

          and Cricket has a $60, 10GB plan. with a throttle and no overages, just like T-Mobile. but also with great coverage, which is very unlike T-Mobile

        • Aaron C

          I had some of the worst customer service experiences of my life with Cricket (before they were called Cricket).

        • Ordeith

          Never had a problem with Cricket, T-Mobile on the other hand.. oh the stories I could tell.

        • gadget_hero

          Just FYI but you have the pricing incorrect. AT&T 10GB shared data is $100.00. Then you have to add the smartphone access fee to use that data, now with AT&T you get cheaper access fees with more data, but at this tier its $40 PER smartphone. So we are now at 180.00 (still no tax). Your discount cannot be fairly used in this comparison as its a variable that is only available on one side. That would skew any data comparison.

          As far as prepaid did you know Walmart has a T-Mobile prepaid card that has 100 min of call time, unlimited text USA/International, 5GB of high-speed data and throttled unlimited after… for $30? Half of Verizon’s offer?

          Now the important part. Do what works for you on any carrier, if you can get a killer deal because of a deal do or some special discount do it. But know that those are one off specials and cannot be counted because if a regular dude goes to AT&T he is going to have to pay nearly $200 with tax for that. Next time check around first.

        • dm33

          Not its not incorrect. If you bring your own phone AT&T discounts from $40 to $15/phone making it $130, $100 + 2 phones at $15/phone.

          I wish Tmobile would really lower prices. AT&T lowered to match or get pretty close. Verizon postpaid is still really expensive.

          I keep staring at the Walmart prepaid, but 100 minutes of call time is hard for me to work around. And wifi calling counts against the 100 minutes as far as i can tell.

        • yankeesusa

          By the way, the work discount only applies to data portion. So the 23% you get is only off $30. So it’s not much. But if you like AT&T and it works for then great.

        • dm33

          You’re right that it’s off the data portion, but in my example the data portion is $100, so it is the majority of the expense.

        • yankeesusa

          Sorry to tell you but data is only the $15 per phone charge. So it’s only off $30.

        • dm33

          I guess we’ll just disagree. I have real prices from ATT. The discount applies on the service portion, ie $100 for 10gb in my example for 2 phone postpaid family plan. Each phone is $15/mo which is not discounted. Are you talking about something else like prepaid? I have no idea where you came up with $30.

        • yankeesusa

          I came up with $30 because I thought you had 2 lines at $15 per phone. Which makes $30. But hey, if they discount of the non data portion for you then I would not mess that up. My friend is a salesperson for AT&T and on the new share plans they only discount the data portion which is the cost of each phone line. But that’s great if you get it off the main line amount.

        • TechHog

          T-Mobile has a $30 5GB prepaid plan. The only catch is that you only get 100 minutes. Also look at Metro PCS’s plans.

        • dm33

          I wish I could figure out how to make the 5GB prepaid plan work. 100 minutes isn’t much and WiFi calling counts against the minutes. Maybe if I only used Google Hangouts it would work.

          Tmobile also has a $45 ‘simple starter’ plan w 2GB data. I don’t understand the difference between that and the $50 1GB plan. $45 for 2GB is better than Verizons $45 for 0.5GB or AT&T’s $60 for 2.5GB. Except that online discounts drop AT&T’s $60 to $54 while there’s tax added to Tmobile’s prepaid.

          No metro pcs in my area.

          I just found, Walmart Family Mobile Plan powered by T-Mobile. Says unlimited talk, text AND web for $35/mo, even cheaper for additional phones. Wonder what the catch is.

        • yankeesusa

          The reason I chose T-Mobile is because I get free international text, unlimited data outside the country when I travel, still have unlimited data which I use around 16gb every month and my speeds are constantly faster than Verizon and att, had both till last year. I’m lucky enough to live in a great T-Mobile area, if not I would have chosen AT&T.

        • dm33

          I had argued that AT&T can be cheaper than T-Mobile with the 10 GB plan, but I should mention that AT&T is having a promotion for 15 GB for the same price. And unfortunately no response from T-Mobile.

    • Edgar

      Can you provide any specific numbers to sustain your claim, otherwise you are smoking. T-Mobile is cheaper than the others.

    • Singleweird

      idk, we were voted #1 so ill have to prove you wrong on customer service.

      • dm33

        They can all be a pain. I’ve had all 4 carriers. Tmo CS is always very nice and offers to quickly resolve the situation, but they have often messed up when I’ve asked them anything. Back in July I was in WV, system messed up and I couldn’t roam w data. Called, 30 min later they added the wrong package. I eventually called back, they fixed it, added the right package. End of month I was billed for both by mistake. I ended up canceling phone service but tried to keep free 200MB for iPad. But end of month, my iPad’s free 200MB suddenly stopped, I called, they said system messed up and I should get free 1GB data, but they were wrong. Next month I was charged for the 1GB data, so I had it removed. Next month I was charged again even though I didn’t use any data at all anywhere. They removed it. Next month they said u can’t get free data postpaid, had to switch to prepaid, so I switched, but then it wouldn’t get any data. I had people tell me they’d call back to make sure it worked, but they didn’t. I had a rep not be able to figure it out and hang up on me saying they were putting me on hold. Eventually I gave up with CS, got a new SIM for the free 200MB data and abandoned my earlier account. I hate Verizon prices but I never had an issue w their CS. AT&T folks are sometime nasty but its generally worked, Sprint was a nightmare all around when I had them a few years ago.

        • PaulRivers

          Yeah, I’ve had similar experience. TMobile customer service is faster to get to, better hours (than Verizon used to be at least), and they want to solve my problem more.

          But that doesn’t mean that they actually do. They’ve told me or messed up several things – telling me that the 5th line on the “4 for $100” was free (yes, the rep specifically made that claim when I assumed it was an extra $10 – my later bill also felt it was an additional $10). I ordered a phone, they said it went through – a day later I call back and no order has been placed after all.

          I live in Minneapolis, and TMobile actually get noticeably better indoor coverage than Verizon here. And that’s without wifi calling, which is another perk.

          But on the other hand, their website is constantly broken.

          So…6 of 1, half a dozen of the other.

      • Mike Palomba

        I second that. T-Mobile customer service is amazing. 10x better then Sprint and Verizon

        • kalel33

          10x better than Verizon? Verizon had the number one spot for almost 4 years, while T-mobile was dead last. T-mobile finally makes it back to the top and now they’re the best by leaps and bounds?

        • monkeybutts

          AT&T and T-mobile are tied for #1 currently. Unless everyone is getting statement credits when they call in to AT&T I see no reason why they would be ranked as #1. I’ve had decent experiences with AT&T customer support but the 30-60 minute connection times are infuriating.

        • Aaron C

          Thirded. Their chat reps in particular are amazing and I love that they basically have been given the power to do everything the phone reps can do. That’s not always the case with other companies.

    • TechHog

      For postpaid, it’s because you’re only looking at the monthly cost and not factoring in the upfront cost of the phone. Consider the cost over 2 years when factoring the cost of the subsidized phone in. If you do that, it’s only cheaper to go with AT&T if you have multiple lines with a low amount of shared data. As for prepaid……… wat. What plans are you comparing? I’m guessing not the $30 one.

      • dm33

        I described the specific plans in another post below.
        Phone cost is the same. AT&T and Tmobile can both finance the phone at 0% with $0 down spreading the cost of the phone over 18-24 months. So I didn’t include that cost. Comparing phone plans, its comparing in both cases where you bring your own phone. Bottom line, the cheapest spot with AT&T is reasonable for me, 10GB for 2 phones = $130, but many people can get a company discount to lower it. Closest equivalent with Tmobile is 5GB each for 2 phones for $120 but no company discount, no shared data, but no overages either. With my 23% discount at AT&T it comes out cheaper, and with much better coverage (but with overage charges). We’re currently doing one prepaid AT&T and one prepaid Verizon. I’ve been surprised that Verizon prepaid works out cheapest in my case, but my unlocked Tmobile phone doesn’t do Verizon unless I get a new phone, which I might. I like no overages on prepaid. Verizon has a 3 month rollover data. I wish Tmo prepaid was less expensive and that they’d show a 2 phone family some love (not just 5 phone families).

        • TechnoRealz

          That’s only specifically for your case & your special treatment aka the company discount. There is no reason to sweep everyone else under your rug.

        • dm33

          I’m not sweeping anyone under the rug, it is not personal, its about Tmobile the company and their prices. Just saying that Tmo prices aren’t necessarily as low as everyone makes them out to be. Their actions did make AT&T lower their prices drastically. But I haven’t seen any more shakeup moves for a while. Hoping for more.
          And prepaid works out a little cheaper on Verizon wo a corporate discount.

        • yankeesusa

          Verizon prepaid: $45 for unlimited text and talk and 500mb data, T-Mobile prepaid, $50 unlimited everything with 1gb of LTE. I guess in that sense your right, but look at what you get. Once you hit 500mb on Verizon you get hit with overages. You gotta do research.

    • yankeesusa

      Then you might want to do a little research. When you compare data and what you get T-Mobile is cheaper. But then again if you only use 2gb of data and T-Mobile doesn’t give you good coverage then AT&T might be a better option. You just have to see what works for you. For me I get unlimited data on my line and 2gb on my wife’s, all for around $20 less than att who only gives you 10gb for 2 lines. Of course I get great coverage with T-Mobile and many don’t. It’s all about what works for you.

  • Jojo

    They pushed customers to 4 lines when they only needed 2 to get “the $99 deal”. Sure they are counted as new lines but with no revenue. Still far behind others for coverage. With monthly phone pay price is same as AT&T or verizon. Too much make up on the pig.

    • Singleweird

      4 lines for 100 dollars brings 100 dollars of revenue, whether or not they’re used. im pretty sure you dont know what revenue is. far behind on coverage is relative, and they actually have better LTE coverage in many cities around middle colorado than att or verizon (where im from). “monthly phone pay prices” probably refers to the monthly installments on your smartphone, which doesn’t and shouldnt vary. tmobile doesn’t claim to be the “discount cellphone warehouse.” Tmobile has FREE cellspots, FREE call-prioritizing routers for your house, FREE test drives so youre not signing up for something youve never used, FREE overseas texting and data, $10 unlimited international calling, FREE texting on airplanes with GOGO, FREE tethering, unlimited LTE for 80month, 270 million people covered with LTE. get your head out of 2005.

      • Paul Garrison

        and T-mobile set music free. Also, Verizon, AT&T, and Sprint customers should be thanking T-mobile for all the extra they are getting now.

        • Paul

          True story.

        • Paul Garrison

          I love you name.

        • Paul

          I hear it’s the most awesomest name in all the land!

  • Duces are wild

    JL for president

    • bob90210

      John Legere is already president. And CEO.

      • Mike Palomba

        I think he might have meant president of the U.S.

        • KlausWillSeeYouNow

          I think he might have been joking. :-)

    • Paul

      I’d like to see a president that uses “colorful language” when giving speeches.

  • Bori

    Let’s focus on the good things. Tmobile did a hell of a lot better than Sprint! :-)

  • ChrisKringle

    At the end of the day, it comes down to pricing and coverage and I will have to give that to ATT and Verizon. T-Mobile really isn’t that much cheaper. I don’t do prepaid so I’m speaking from a post paid point of view. I dun had them all (VZW, ATT, Sprint, T-Mo) and I will give the edge to Verizon. Coverage is great and the VoLTE on my 6 Plus from VZW is exactly what I expect from a carrier. I like T-mo but the coverage isn’t quite there…….. Yet.

    • PaulRivers

      At the end of the day it comes down to whether your phone works where you’re using it. After 10 years I just switched from Verizon to TMobile because I’m tired of Verizon’s shoddy indoor reception in many places I go (in Minneapolis, Mn). It was that way at my dad’s place, it’s that way at my new apartment, and numerous places around town. I’ve been testing it, and so far there’s been no place where TMobile has been worse than Verizon, and place after place after place where it’s better. Just this week I went to the doctor – Verizon phone couldn’t hold a call, TMobile was fine.

      I don’t know if I’ll have reception with TMobile out in the wilderness, but it has better reception in the places I actually go so far. Verizon uses it’s better penetrating spectrum just to build fewer towers further apart, so it actually ends up being worse as there is more of a chance of obstructions getting in the way (at least in Minnesota).

    • yankeesusa

      When it comes down to pricing their is a huge difference. Reason why AT&T and Verizon are continuing to double minutes. So they don’t have to lower prices. But in the end if you’re happy with what you’re paying and like your service, that’s all that matters.

  • For those under the impression that T-Mobile does not do corporate discounts anymore, they actually do. I am an employee at a corporate store. If they say they aren’t able to then they are lying. I have been able to get discounts on anything that used to be under our discount list :]

    • Lexi

      You must be a magician. Thank you for making my job 10xs harder than it is.

      • I’m telling you. I send in the validation email, which takes like 5 minutes, and I get a response the next day saying ” congratulations the billing cycle will be changed to this date and the customer receive X amount of percent off their bill for (insert discount here)

    • Justin Cookston

      There is an Advantage program for Corporate discounts, yes. It’s a $25 rewards card whenever you upgrade under a qualifying and current employer. For more details, eligibility, and restrictions follow the link below.

      https://validate.t-mobile.com/employee-discount

      • I’m telling you. I send in the validation email, which takes like 5 minutes, and I get a response the next day saying ” congratulations the billing cycle will be changed to this date and the customer receive X amount of percent off their bill for (insert discount here)”

  • onthegreenz

    I wish they would really really do the math. What happen to all those years and quarters that Tmobile lost money or were negative net profits? You know, when they spent more then they earned? That doesnt get wiped out. lol.