Tag Archives: T-Life

T-Mobile’s T-Life App Push Could Cost Carrier More Than Half Its Tech-Savvy Users

T-Mobile’s aggressive push for its T-Life app might be backfiring in a big way. More than half of tech-savvy users could be thinking about leaving the carrier because they’re being forced to use the controversial all-in-one app for everything from managing their account to setting up payment plans. According to PhoneArena, a recent poll of mobile enthusiasts shows the depth of customer frustration. … [read full article]

T-Mobile’s T-Life App Gets Six Major Updates to Simplify Your Wireless Life

T-Mobile is making its T-Life app more useful with six new features that aim to take the hassle out of managing your wireless service. The updates include an AI assistant that helps you shop for phones and manage your account through regular conversation, plus the ability to stay connected even in remote areas where cell towers can’t reach. The app launched earlier in 2024 … [read full article]

T-Mobile Customers Report Fresh Round of T-Life App Problems

T-Mobile customers are dealing with yet another round of problems with the carrier’s T-Life app, with some users reporting they can’t log in at all while others say the app loads but doesn’t work properly. The timing couldn’t be worse, considering T-Mobile has made this app the centerpiece of virtually everything customers need to do with their service. According to PhoneArena, the issue is particularly frustrating because … [read full article]

Reports Surface of T-Mobile Planning All-Stores Meeting This Month

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A T-Mobile employee has reportedly shared information about an upcoming all-stores meeting scheduled for November 23, sparking discussion about what the wireless carrier might announce. The meeting date comes at an unusual time, falling on a Sunday, though this could be because the following week is Thanksgiving. According to PhoneArena, a T-Mobile representative posted on social media about the meeting and indicated they were told it would … [read full article]

T-Mobile Is Giving Away Free Reversible Beanies

Winter is here, and T-Mobile wants to help you stay warm without spending a dime. The carrier is giving away free reversible beanies to customers through its weekly rewards program, and all you need is the T-Life app and a trip to a participating store. According to The Mobile Report, the giveaway started this Tuesday and features a classic knit beanie that’s reversible—one side in T-Mobile’s bright magenta color, … [read full article]

T-Mobile Launches Visa Card That Actually Saves You Money on Your Phone Bill

T-Mobile customers who’ve been frustrated about losing their monthly bill discount can finally breathe easier. The carrier just launched its own Visa credit card that brings back the $5 per line AutoPay discount that disappeared for regular credit card users earlier this year. The new T-Mobile Visa, created through a partnership with Capital One, officially opened for applications on November 4. According to [read full article]

T-Mobile Makes Payment Arrangements App-Only Starting October 30

T-Mobile customers who need extra time to pay their bills will soon have only one option: the T-Life app. Starting October 30th, the carrier is eliminating all other ways to set up payment arrangements, forcing customers to use its mobile app instead of calling customer service, visiting a retail store, or using the automated phone system. According to The Mobile Report, internal sources confirmed the change takes effect … [read full article]

Analyst Concerns Over Verizon Competition Could Lead to T-Mobile Price Hikes

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According to reports, Investors aren’t happy with T-Mobile right now, and that could spell trouble for customers. The carrier’s stock tumbled 3.3% as financial analysts expressed concerns about where the company’s pricing strategy is headed. The worry stems from what’s happening across the industry. As reported by PhoneArena, shrinking profit margins are hitting … [read full article]

T-Mobile Offers Free iPhone 17 Pro with Trade-Ins Starting September 12

T-Mobile customers can snag Apple’s newest iPhone 17 models for free through several deals when pre-orders begin this Friday, September 12th. The carrier’s most attractive offer gives customers the top-tier iPhone 17 Pro at no cost when they trade in any eligible device and sign up for T-Mobile’s Experience Beyond plan. According to T-Mobile’s announcement, the iPhone 17 lineup includes four models: the standard iPhone … [read full article]