Tag Archives: Network Outage

Customers Sound Off: “Feels Like We Don’t Even Have Service” on Mint Mobile

For weeks now, some Mint Mobile subscribers have reportedly been sounding the alarm.  As reported by PhoneArena, many users say it’s like they “don’t even have service,” complaining of call drops, failed texts, and data that barely works. The publication shared that this flurry of complaints began roughly two weeks ago and spans the country.  On Reddit, one user captured the frustration succinctly: … [read full article]

Starlink Glitch Hits Just Hours After T‑Mobile Service Launch

T‑Mobile rolled out its new satellite-based messaging service powered by SpaceX’s Starlink this week. But hardly was the celebration over when Starlink went offline for about 2½ hours—just hours after the launch . According to PhoneArena, Starlink acknowledged that the disruption stemmed from a failure in key internal software systems controlling the network. The outage affected tens of … [read full article]

Kansas City Faces Week‑Long Outage on T‑Mobile, AT&T & Verizon

If you’ve been unable to make calls, send texts, or process card payments around Kansas City recently, you’re not imagining it. Residents on T‑Mobile (and reportedly AT&T and Verizon) have been facing nagging outages for nearly a week, with no official explanation in sight. As reported by PhoneArena, users have posted in forums about dropped calls whenever they move out of 5G coverage. The situation appears … [read full article]

Report: Some T-Mobile Customers Experiencing Network Problems

Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints.  The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s … [read full article]

T-Mobile Clarifies That They Were Not Affected by Outage

Around 4:00 AM EST today, there were a number of subscribers who reported having issues with their wireless carrier.  The issues were documented on DownDetector, which showed that the top three major carriers in the country were having issues making calls. There were also reports that customers were also having issues on Cricket Wireless, Boost Mobile, Consumer Cellular, Mint Mobile, Straight Talk, US Cellular, Spectrum, Comcast, Google … [read full article]

T-Mobile customers on the East Coast experience network issues

Earlier today, T-Mobile customers shared that the network is down in certain locations in the country. More specifically, the customers who experienced serious network problems are located on the East Coast.  DownDetector started to document problems shortly after noon today. And by 1pm ET, the reports on the site started to go up.  While there was a momentary curve on the number of customers complaining about an … [read full article]