Tag Archives: Network Outage

T-Mobile Is Quietly Handing Out Outage Credits — But Good Luck Predicting How Much You’ll Get

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Remember July 27? If you were one of the hundreds of thousands of T-Mobile members (or Metro, Mint, or Google Fi customers riding the same network) who lost service that day, T-Mobile now says it’s willing to make it up to you — sort of. According to Android Authority, the Un-carrier confirmed it’s issuing bill credits to members affected by the outage, which took down service nationwide before T-Mobile restored things by July 28. But … [read full article]

T-Mobile Network Operating Normally Despite Widespread Outage Reports

If you’ve been having trouble reaching certain people on your T-Mobile phone, here’s what you need to know: your service isn’t the problem. T-Mobile’s network is up and running normally, but a major outage at competitor Verizon is creating a domino effect that’s affecting how your calls and texts reach their destinations. A T-Mobile spokesperson confirmed that the company’s network is operating exactly as it should be. The real issue is what happens when T-Mobile customers try … [read full article]

T-Mobile Users Lose Service in Connecticut Town Over Lease Fight

T-Mobile customers in Weston, Connecticut are struggling with dropped calls and weak signals after the wireless carrier shut down service at a key cell tower over a rent dispute with the small town. The drama centers around a cell tower on the town’s municipal campus that Weston purchased at the end of 2024. According to PhoneArena, the town then negotiated new lease agreements with all three major carriers using the tower. While AT&T agreed to pay … [read full article]

Simple Steps to Get Your iPhone Working Again After Carrier Outages

If your iPhone is showing “SOS only” instead of your normal signal bars, you’re not alone. Many phone users are dealing with this frustrating issue after recent network problems hit major carriers. Both Verizon and T-Mobile experienced significant service disruptions recently, leaving countless customers without regular phone service. According to PhoneArena, while both carriers say their networks are fully restored, some iPhones are still stuck in emergency-only mode and haven’t automatically reconnected. When your iPhone … [read full article]

T-Mobile Users Report Connectivity Problems in Multiple Cities After Holiday Weekend

T-Mobile customers across the United States experienced service disruptions Monday evening, with issues particularly affecting home internet subscribers and mobile users in major metropolitan areas. The timing comes just days after Verizon suffered a major coast-to-coast outage that left thousands of customers without service. According to PhoneArena, monitoring data from Downdetector showed a dramatic spike in user complaints, jumping from 82 reports at 4:31 PM EDT to 721 reports within just one hour. The surge … [read full article]

T-Mobile Resolves LTE Outage Affecting Northeast and Midwest Customers

T-Mobile has resolved a network issue that left some customers without cell service early Thursday morning, with the carrier saying affected users should restart their phones to reconnect. The outage primarily hit customers in the Northeast and Midwest regions, including areas like Ohio, New Jersey, and Massachusetts. According to PhoneArena, the problems started around 3 AM Eastern Time, with many customers waking up to find their phones showing “SOS” mode and being unable to access T-Mobile’s … [read full article]

Customers Sound Off: “Feels Like We Don’t Even Have Service” on Mint Mobile

For weeks now, some Mint Mobile subscribers have reportedly been sounding the alarm.  As reported by PhoneArena, many users say it’s like they “don’t even have service,” complaining of call drops, failed texts, and data that barely works. The publication shared that this flurry of complaints began roughly two weeks ago and spans the country.  On Reddit, one user captured the frustration succinctly: “Dropped calls, nobody hears me… it’s honestly not much better than having no … [read full article]

Starlink Glitch Hits Just Hours After T‑Mobile Service Launch

T‑Mobile rolled out its new satellite-based messaging service powered by SpaceX’s Starlink this week. But hardly was the celebration over when Starlink went offline for about 2½ hours—just hours after the launch . According to PhoneArena, Starlink acknowledged that the disruption stemmed from a failure in key internal software systems controlling the network. The outage affected tens of thousands globally, and Elon Musk quickly promised fixes to prevent it happening again . The outage began around 3:15 p.m. ET … [read full article]

Kansas City Faces Week‑Long Outage on T‑Mobile, AT&T & Verizon

If you’ve been unable to make calls, send texts, or process card payments around Kansas City recently, you’re not imagining it. Residents on T‑Mobile (and reportedly AT&T and Verizon) have been facing nagging outages for nearly a week, with no official explanation in sight. As reported by PhoneArena, users have posted in forums about dropped calls whenever they move out of 5G coverage. The situation appears widespread, with reports of data failures and total signal loss … [read full article]

Report: Some T-Mobile Customers Experiencing Network Problems

Earlier today, T-Mobile customers reportedly experienced a problem. As reported to DownDetector, 61 complaints were submitted around 4:01 pm EDT. A couple of hours later, the number of complaints reached 5,157. Ever since then, the number has declined to 217 complaints.  The reports showed that 48% of customers could not send or receive text messages. 36% of complaints also shared they were unable to use their devices on T-Mo’s network. Lastly, 16% of complaints were related … [read full article]