Posts by Jordan

T-Mobile Closes Unauthorized Accounts After Discovering Long-Running Fraud Scheme in New York

According to The Mobile Report, T-Mobile recently discovered and shut down a fraudulent account setup operation that had been targeting customers in New York City for potentially over a decade. The telecom giant identified a small group of individuals who were illegally creating T-Mobile accounts and signing up customers without proper authorization. The scheme primarily affected the Asian community in NYC, with victims discovering their phone numbers were being managed by unauthorized parties and facing account … [read full article]

Samsung’s Galaxy S26 Arrives at T-Mobile with Unprecedented Free Phone Offers

T-Mobile is making waves with the arrival of Samsung’s Galaxy S26 lineup, and the carrier is pulling out all the stops with some of the most generous offers it’s ever put on the table. As reported by T-Mobile’s official newsroom, customers can now get the flagship Galaxy S26 Ultra completely free when adding a new line, marking the first time T-Mobile has offered this top model at no cost. The Samsung Galaxy S26 series became available for … [read full article]

T-Mobile’s AI and Satellite Technology Transform Emergency Response

A former New York police and fire chief is now working inside T-Mobile to make sure emergency workers have the connectivity they need when disaster strikes. Brian Gould, who led rescue operations during a devastating 2022 blizzard in Western New York, has brought his three decades of firsthand emergency experience to the company as an Industry Segment Advisor focused on public safety. According to T-Mobile’s announcement, Gould’s transition from the field to a corporate role … [read full article]

T-Mobile Keeps Your Connection Strong During Winter Storm Hernando

As Winter Storm Hernando moved across the Mid-Atlantic and Northeast on February 23, T-Mobile’s network stayed up and running, making sure people could stay connected even as snow piled up and travel became difficult. The wireless carrier had been preparing for days, getting its infrastructure ready for the worst Mother Nature could throw at it.  According to its announcement, the network performed well throughout the storm, keeping customers, communities, and first responders in touch without major … [read full article]

Score a Samsung Phone for Just $20 with This Mint Mobile Deal

If you’ve been waiting for the right time to upgrade your phone without breaking the bank, that moment has arrived. Samsung’s Galaxy A17 5G is getting a serious price cut at Mint Mobile, bringing the cost down to just $20. But here’s the real kicker — you’ll also get 12 months of unlimited calling, texting, and data for $180. According to PhoneArena, this promotion is a limited-time offer that combines the device discount with Mint Mobile’s … [read full article]

Free Pixel 10a? Here’s How T-Mobile Customers Can Grab One Without Paying Full Price

Get ready to upgrade your phone without breaking the bank. Google is launching the Pixel 10a on March 5, and T-Mobile customers have a killer deal waiting for them. Through T-Mobile’s promotion, eligible customers can get the new Pixel 10a completely free by trading in an older device or adding a new line. Even better, when you grab one at T-Mobile, you’ll also unlock access to special perks like complimentary streaming services, travel benefits, dining discounts, … [read full article]

T-Mobile Manager Punishes Rep for Not Using Company App Enough

T-Mobile is pushing its employees to embrace digital tools, but a recent situation highlights just how uncomfortable that transition is becoming for the people working on the front lines. A T-Mobile sales representative shared his frustration on Reddit after his manager took away his company iPad. The reason? He used the T-Life app in only 84% of his interactions, falling short of T-Mobile’s 100% target. According to Phone Arena, this incident reveals a growing tension … [read full article]

T-Mobile Warns Customers: Check Your Plan After Buying iPhone Through Apple Store App

T-Mobile customers upgrading to a new iPhone through the Apple Store app have run into an unexpected problem: their wireless plans are being changed without their permission. The switch happens during checkout when customers log into their T-Mobile accounts to apply promotional credits or trade-in offers. According to Android Authority, the issue appears to be a glitch that occurs specifically when ordering through Apple’s mobile app rather than Apple’s website. When customers connect their T-Mobile accounts … [read full article]

The Hidden Technology That Will Power Tomorrow’s Smart Cities and Factories

T-Mobile’s top technology executive is painting a bold picture of the wireless industry’s next chapter, and it’s not just about faster speeds. As shared by the Un-carrier, the company believes the real revolution happening right now involves artificial intelligence moving out of the digital world and into the physical one. This shift has massive implications for how networks operate. Right now, AI systems like ChatGPT excel at generating text and images—digital work. But Physical AI is … [read full article]

T-Mobile Told to Pump the Brakes on In-Flight Wi-Fi Claims

The promise of free in-flight Wi-Fi sounds pretty sweet if you’re tired of paying extra just to scroll through your phone at 35,000 feet. T-Mobile has made this perk a centerpiece of its customer pitch, suggesting it saves you serious cash compared to what Verizon is charging. But a regulatory body just tapped the brakes on how those claims are being made. According to a recent report from the National Advertising Division (NAD), the watchdog group … [read full article]