Archive | February, 2023

T-Mobile waives fees after Turkey and Syria earthquake

T-Mobile has responded to the strong earthquake that recently hit Turkey and Syria. This earthquake is even regarded as the strongest one to have hit both countries in more than 100 years.  In its response, T-Mobile offered assistance to its customers who need to stay connected to friends and family during such a difficult time.  The Un-carrier revealed that it will be waiving international long-distance calls and SMS … [read full article]

Report: T-Mobile reminds Sprint SIM customers to switch before May 1st End of Life

Ever since T-Mobile merged with Sprint, the fate of Sprint customers have always been hanging on a thread. And even though the merger happened almost three years ago, T-Mobile allowed legacy Sprint customers to hold onto their Sprint SIM cards. But according to a report, this will likely be ending soon.  The T-Mo Report recently obtained a document revealing an upcoming change … [read full article]

T-Mobile, Metro by T-Mobile lands top spot on J.D. Power Customer Care Study

J.D. Power recently named T-Mobile as the winner of its 2023 U.S. Wireless Customer Care Study – Volume 1. This is actually not a new recognition obtained by T-Mo as it is the 11th consecutive time that the Un-carrier landed the role.  Aside from T-Mobile, its prepaid brand, Metro by T-Mobile, also earned the top spot out of mobile virtual network operators (MVNOs). Collectively, this is T-Mobile’s 25th overall win, which earns them the recognition for J.D. … [read full article]

T-Mobile unveils offers for Samsung Galaxy S23 devices

Samsung unveiled its latest Galaxy S23 series earlier today and it surely is something to look forward to.  T-Mobile has summarized the specs included in these phones: The Samsung Galaxy S23 Ultra combines the best of Galaxy Note series with the S series, including the enhanced new S Pen to better enable new ways to work and create on the go. The Samsung Galaxy S23 Ultra has a … [read full article]

T-Mobile reveals record customer growth in 2022

T-Mobile has unveiled its Q4 and Full Year 2022 results and it’s something worth being proud of.  In 2022, the Un-Carrier was able to deliver record customer growth; which includes industry-best and record high postpaid account, postpaid customer, and broadband customer growth.  Here are the highlights of today’s announcement: Postpaid service revenues of $11.7 billion in Q4 2022 (in line with consensus) — $45.9 billion in 2022, industry-leading growth of 8%.   Core Adjusted EBITDA of $6.6 billion … [read full article]