T-Mobile officially announces new promotion for existing customers


Yesterday, there was an internal document that leaked online revealing T-Mobile’s future promotion for existing customers. And today, the Un-Carrier has put the rumors to rest by confirming the leaked promotion and adding some other details to it. 

For a limited time period, existing customers with at least two eligible voice lines can add a new voice line and get another for free. 

In addition to this promotion, customers can save up to $250 on an Apple Watch when they buy a second under a 24-month bill credit plan and add a watch line. Anyone who buys a new Apple Watch can also enjoy up to six months of Apple Fitness+ for free.

And it looks like T-Mobile is running a new promotion for new customers. If you are switching over from AT&T and Verizon, you can get up to $650 towards your remaining device payment. You also don’t have to pay any switching costs when you bring your own device. 

To learn more about these offers, visit this page


Source: T-Mobile


  • MisterListerSir

    Anyone with free lines tried switching to the new plans yet? Do those become “paid” lines?

    • marque2

      I heard that when I tried over the phone. I will try at a tmo store tomorrow

      • MisterListerSir

        Let us know what you find. Thanks!

    • TheTruthIsOutThere

      Which is why I’m still on my Simple Choice plan.

    • dcmanryan

      You’ll 100% lose any free lines with any plan change. People have had varied success getting reps to re-add them but if you do nothing you’ll lose the free lines always with any plan change even if it’s with in the same plan. For example moving from T-Mobile One 4-8 lines to T-Mobile One 9-12 I’d lose all my promos and free lines.

      If someone tells you different you better have it in writing or record the call because you’re going to have a bad day and a lot of wasted time trying to fix it.

    • Valentin Lorien

      If you’re changing from any old/grandfathered plan with free lines to a new Magenta plan, you will DEFINITELY lose your free lines.

      Even if you find a representative who says they will get your free lines added back, this won’t work. They will be gone forever unless you switch back to your old plan within 60 days.

    • Jman100

      Any free lines added after June 2019 will migrate. Free lines added before that date will not.

      • MisterListerSir

        Time to look up when my lines were added. Thanks!

  • the martian ambassador

    The way that actually reads, you have to add 2 new lines, and you get a third line free. And, it doesn’t apply to a number of already discounted plans..55+, Military, First Responders, and a couple of other ones.

    • ruben

      If you have 2 lines, you can add on and get one free

  • krisstofer

    So if u have 2 lines you need to add another paid line to get the FREE line? That’s ridiculous ..lol What if I don’t need more lines. I just need a discounted phone.

    • Keith Stevens

      Then its not for you obviously. smh.

      • krisstofer

        That’s why this promo has no appeal. Just for the sake of calling it a promo but so ridiculous. No one is interested imo.

  • Eric A

    T-Mobile only offers these deals to artificially boost their subscriber numbers. In that case, does it make sense to restrict some plans from getting the offer? A lot of plans with free added numbers come out cheaper per line than the already discounted plans.




    To take advantage of this offer I need to take a one phone for my dog and another for my cat. Because I am already max out of lines for humans. Oh, I forgot. I don’t have a dog or a cat. I’m allergic to them.

  • riverhorse

    Tmunists are running wild.


    This is all having a reverse effect on me. I see AT&T is offering a bounty to switch to them. I’m thinking that I should go over there for 6 months to a year and then switch back to T-Mobile when they have another good offer for new subscribers.

    It’s a pain in the neck, but it may be the way to go.

    I’m sure this is not what T-Mobile had in mind with the promo’s that they are offering.

  • Vin

    I think T Mobile should be upfront with everyone getting bargain plans. Just say these plans are not eligible for free line promotions. Should lessen customers from ticked off. Might change customers minds and they might go with the higher tier plans.