T-Mobile reportedly closing a number of Metro by T-Mobile stores


A new report claims that T-Mobile is closing a large number of Metro by T-Mobile stores.

According to the National Wireless Independent Dealer Association, T-Mobile has sent 120-day termination letters to anywhere between 5-15% of Metro by T-Mobile stores owned by large dealers, stores near the end of their lease, and stores that are low performers. The NWIDA says that it’s heard this info from multiple sources.

This comes after Peter Adderton, founder of Boost Mobile, tweeted that T-Mobile is closing down 1,500 to 2,000 stores that exclusively sell Metro by T-Mobile. The NWIDA report doesn’t have an exact number of stores but says that 1,500 is possible, adding that some T-Mobile stores will be closed as well.

Meanwhile, FierceWireless chimed in to say that according to its sources, it’s not a coincidence that these Metro by T-Mobile store closures are coming 1 month after T-Mobile and Sprint officially closed their merger. Those tipsters also claim that the ongoing coronavirus pandemic is not to blame for these store closures.

Adderton adds that he expects the store closures to affect around 6,000 people.

Stores closing and people losing their jobs is always disappointing to see, but these reports of Metro by T-Mobile stores is likely to be especially frustrating for a lot of people because T-Mo and Sprint regularly said that their merger would create jobs when they were working to get the deal done. In its original announcement of the Sprint merger, T-Mobile pointed to its merger with MetroPCS as evidence that it should combine with Sprint, saying that the MetroPCS deal “resulted in substantial job growth.”

When I contacted T-Mobile about these reports of Metro by T-Mobile store closures, a spokesperson gave the following statement:

“We are always optimizing our retail footprint as a normal course of business to ensure we are in the best position to support the thousands of communities we serve across the U.S. We recently notified some dealer stores that we will transition them to T-Mobile stores and we will also close a small number of redundant locations.”

Via: FierceWireless
Sources: NWIDA, Peter Adderton (Twitter)

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  • TheTruthIsOutThere

    Mergers never cost jobs….

    • Nate

      Of course merges will result in some jobs lost, but net total jobs will increase. Do you understand? There will ultimately be more jobs. Don’t be so dense.

      • TheTruthIsOutThere

        Someone is defensive.

        • Nate

          Yes, of things that are so good for the country. Our wireless service is about to be the best in the world.

        • TheTruthIsOutThere

          Of course not. Spending on infrastructure reduces profits and takes away from shareholder value.

        • marque2

          Then why are the big three spending so much on infrastructure.

          Companies make money by offering a service people think is valuable enough to pay money for. And if the service isn’t that good, the business has to charge less, or go under. If the service is great, the business will get more customers who will be willing to pay more.

          No one is forcing you to get a cell phone plan. the competition for customers is keeping the big three investing and investing a lot. Last year Tmobile spend 6 billion dollars on CAPEX which is basically adding and improving towers/antennas. This year they plan to spend 6.2 billion more without Sprint assets – now they plan more.

          CAPEX expenditures go right on the balance sheet as assets and therefore has not effect on shareholder value.

          What more do you want? Where do you learn this socialist nonsense? Take an online accounting class as well before you post nonsense like this.

      • marque2

        Basically the jobs get shuffled around all the time. A few are lost here a few gained there. No business, even when growing can remain static – never shifting resources based on need. That would be crazy.

      • Shaun Michalak

        I kind of agree.. People seem to get stuck on certain aspects of things, and forget to look at the big picture.. Yes, some stores will close… But when you add in all the Dish stores that will open to take their place, that can more then make up for it.. Especially when you consider that Sprint does not exactly have a lot of stores to start off with.. I think there is one in my area, that is not one of these retailers that do multiple companies.. Then add in all the jobs from people working on the towers, the jobs to refurbish the stores to open them up, etc..

  • Mike

    It wouldn’t surprise me if Metro by Tmobile is rebranded into Sprint by Tmobile

    • Shaun Michalak

      Sprint?? I doubt that since the Sprint name is going by the wayside with the merger.. It would not be worth the investment.

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  • Kevin

    So it begins.

    • marque2

      What begins? You telling me, even though they are growing AT&T and Verizon never close or slim down poor performing stores in favor of better performing locations?

      Why would Tmobile have to follow different rules?

      • Kevin

        Do you always like your own comment bruh?

        • riverhorse

          I was the upvoter.
          Strike 2.

        • marque2


  • Shaun Michalak

    We recently notified some dealer stores that we will transition them to
    T-Mobile stores and we will also close a small number of redundant

    In that aspect, I can kind of understand it.. There is at least 8 Metro stores within a 5 mile radius of my house in my town.. and that is full stores.. Verizon has less then that, and that includes authorized retailers.. T-Mobile I think has 4 stores?? The point is, Metro has way more stores then anyone else.. I do not see how that many stores are needed.. and I said that before this ever came up..

    It also makes me wonder.. They stated that some of the stores will be made into T-Mobile stores, and if so, is there really going to be job losses like they state, since the store will still be there, just under a different name??

    • Acdc1a

      There’s a distinct lack of Metro locations in a lot of the legacy Metro markets from before the T-Mobile merger. They should transition some of the Sprint stores to Metro…

      • Shaun Michalak

        and there are some places that have no Metro or T-Mobile stores, even though they have service in the area too..

  • David Goodwin

    There are some places where there are just too many metro stores. In Geneva NY for example there are 2 about a mile from each other. In other areas theres arent any for 50 miles. The distribution is very erratic.

    • Spud

      We have a T-mobile facing a Metro store across the parking lot. Of course it would make sense to close the Metro store. I’m sure there are others that could be in a similar situation.

    • Joe

      Yeah I have seen this everywhere. This is necessary sincerely there is no point in having 2 stores a mile from each other.

      • Shaun Michalak

        I would have to say it all depends on the area.. If you are in NYC, where there are huge amounts of people, then having a store every mile is not soo much a bad thing.. In my area, I would say 4 stores would be plenty for the area, but there is at least 8..

  • William

    This is an average of 4 people per store. I do not see this as T-mobile slashing jobs for profit. In Atlanta, employees in these stores have a do-nothing job with little growth inside the store itself. Job Enlaregement or Unemployment are not the worst scenarios for these workers.

  • Mike

    Maybe its time to get rid of Metro by Tmobile since the network now covers beyond just Metro areas. A new brand could be Sprint by Tmobile, since there network is sprinting forward toward 5g.

  • MisterListerSir

    COVID-19, folks. I guarantee T-Mo isn’t going to be the only ones shuttering massive amounts of brick-and-mortar stores.

  • Iphart

    Where is John?

    • superg05

      hey got his check and left

  • superg05

    there are t-mobile and metro stores next to each other a sprint stores a block away

  • Brandon

    I can understand, because near where I live, there are 2 Metro stores within a block radius.

  • Francisco Peña

    HEck, even in a mall there are kiosks that sell TMo, and two stores that sell Tmo. Sometimes some stores just need to go.

    That said, its not just MEtro. in a 4 mile stretch of where i live (suburbs), we have about 6 dollar stores, 3 car wash places, about 10 storage unit places, 4 urgent care facilities, and about 6 dental offices. All (except a majority of the dollar stores) were built in the last 3-4 yrs.