T-Mobile updates your browsing experience with Web2go


T-mobile is definitely on a mission to revamp and push out some sexy holiday offerings and standing at the ready is web2go, a total relaunch and revamp of the vaunted T-zones. Web2go has been designed from the ground up to work with your current mobile device to offer the best browsing experience it can. Described as “providing customers with mobile Web surfing, through an interface that is specifically designed to work best on their mobile device. Web2go keeps you connected to what you want, when you want. It’s a new and better Web browsing experience.”

Launching next week (we’re going with the 15th after a coin toss), web2go features a customizable homepage complete with the ability to customize your email offerings, up to 8 shortcuts to the sites that matter and most and themes! That’s right, I wrote themes!

The ability to create and customize your homepage will be key in T-Mobile’s new Web2go offering. E-mail, Ebay watch, and other social sites will be able to have custom links on your homepage. In addition, T-Mobile has done their best to reduce the number of clicks needed to access the sites that you are interested in. There will be easy access to People, Places, Mobile Web, and Web content.

Also featured is mydownloads, which offers the ability to store downloaded content (ringtones and wallpapers only from what we can gather) and should you need to do an insurance or warranty replacement of a device you can re-downloaded that content without calling into customer care. Hooray for self service!

If am understanding this correctly there will be 3 tabs available to navigate from.

  • Web2go: Customers access this tab to gain access to their customizable home page, web browsing and search. This is the part where the aforementioned (up to) 8 channels can be added to personalize the home page.
  • More sites: What’s new(new features), Email/Chat/Social(Pretty explanatory), News(breaking stories), Weather(local and travel reports), Entertainment(Movietimes, gossip columns, celebrity sightings), Sports(scores etc), Maps/Finder(map directions thought not necessarily gps based, bars, banks, restaurants), Traffic(traffic updates), Myfavorites(Bookmark links for easy access), Downloads(buy stuff here)
  • My account: Self-service tab for account management regarding billing, downloads, store locater etc…

Three pricing tiers, forgive the lack of screen shot here but I’ll just forward you to this article to help with a visual.

  • Free web2go: default feature replacing T-zones, download and purchase content and can access my account information
  • Phone-First devices: 50 MB data, 200 messages OR 100 MB data, unlimited messages….overage $.20 per MB, capped at $15 (Hooray for data caps!)
  • All-in-one devices: unlimited data, 400 messages OR unlimited data, unlimited messages

Your ability to see the new web2go services will vary depending on the type of handset you use. Newer phones will already be updated and have access at launch to the web2go portal, but some devices and customers will not have the updated interface until sometime early next year. Customers currently on a $5.99 t-zones plan will remain on such a plan and be grandfathered in.

I’d like to mention that I had screen shots available for this post but unfortunately they exist on my laptop which is currently undergoing an autopsy. As soon as the nature of the death is determined, I’ll hopefully be able to update this post.

  • librapaj

    Hey with the Launchapalooza post, he mentioned he had some other things up his sleeve. Do you have any info on the 8900 release date?

  • David

    He would be me and no, no secrets revealed yet! All the good stuff is umm unavailable due to computer error.

  • T1 Connect

    o oh pinky is making moves for the holidays. rock on tmo

  • librapaj

    Daivd, fill me in, I’m dying over here. Every other carrier gets the love of Blackberry and we get a Pearl Flip?

  • T1 Connect

    hey david with all that info in your notebook and it crashing did you loose all the secrets. and can you get them back.

  • TomCruise

    AT&T gets bold, fuze and T-Mo gets????????/

  • librapaj

    We get the amazing Pearl Flip.

    (notice my post is dripping with sarcasm)

  • 20tibby_gt06

    So whats happens if I bought the behold and the 5.99 t-zones & unlimited messaging?

    I won’t get the web2go or will I get it.

    Will i have to get one of the new data plans?

  • YAY!!!!!

  • Rob Amid

    im wondering though if this new web2go service that will replace t-zones will require new phones from t-mobile or if they can be applied via settings to phones t-mobile already have purchased or unlocked from AT&T and now use on t-mobile?

  • T1 Connect

    @tomcruise your right man we get two good phones. we have no winmo devices thats really up to date or any 3g winmo device period. i have th g1 and just bought a behold but i miss windows mobile.

  • Hinano

    Glad to hear the 5.99 plan will be grandfathered. I have no intention of switching on their dumbphone plan with my nokia or on their smart phone plan without having 3G supported on my phone.

  • TomCruise

    @t1 how you liking your g1, man?

  • rudy

    Glad I signed up for the 5.99 plan a couple of months ago.
    No way i’m going with any other plan there.
    All I need is email and simple browsing.
    And if they are going to charge extra for data let me install 3rd party apps.

  • WXman

    The t-zones hack has stopped working on my unlocked iPhone. I wonder if this is why???

  • ShotWithAnSLR

    I noticed the same thing, it worked this morning but stopped around 14:30. I can’t get an IP address to register on EDGE.

  • WiiEngineer

    My guess is they’ll have web2go released on the 16th to match their new data plans that are releasing that day.

  • joeygg

    I have a Dash currently, if i sign up for tzones will i be grandfathered and have web access at 5.99?

  • jdslim

    To joeygg, tzones isn’t designed to work with dash or other PDA’s. You will need to have the total internet package which is currently 19.99. We all have herd reports of customer being able to access the internet on pda’s with just Tzones but I assure you that T-Mobile are fixing those loop holes. As mention earlier on this post customers have stopped getting internet access with plan tzones on their unlocked Iphones.

  • TomCruise

    @jdslim, that may not be completely right (about customers have stopped getting access). i am still able to access it.


    also even though there is a 100 mb cap there will be know overage charges till april 09

  • mysterious

    For those of you tech savvy enough to do this, if you have a plain old Nokia, Motorola or Samsung and are subscribed to a T-Mobile data service, you can set the handset to connect to the epc.tmobile.com apn to see how the service works for web browsing. It’s really nice.

  • ShotWithAnSLR

    T-Zones connection on my iPhone was back this morning. Must have been an issue with. The Edge signal.

  • crazyman

    ok the web to go is a joke. basicly they are having different price rates on how munch you can download , and putting together texting plain and web plain together .

    trust me when i say this stick with the unlimted internet plain you have . this is a ploy to get people to theink is is a good idea but it is not .

  • crazyman

    most of the people are thinking the G1 is awsome truth be told it stinks the samsung behold is very very nice and there is no speacial data plain like the g1 .

    honestly i am always trouble shooting g1 and it always involves a trouble ticket keep that in mind, also if you get the g1 one cause of youtube than get the samsung behold it is alot better

  • Jeff

    what i think is stupid, is right now a sidekick full pack(web and txt) is 19.99.
    with web2go itll be $34.99!! is the ability to customize some stuff really worth $15???

  • Maury

    Well, its November 15th, and I see no changes to the T-Mobile website. Looks like the change will be tomorrow.

  • AAron

    It switched over an hour ago. I was having problems and now it is up. New menu for tzones and option for web2go. Sounds like a gimmick 2 me. It would not let my pearl access the menu said phone wasn’t compatible ill stick with the 5.99 tzones with unlimited use.

  • Cryssy

    I cant believe they switched the web and text messaging plan for the 20.00 for 100MB and unlimited text too 30.00. Its a so called smartphone plan!!!!! how can that be when the BEHOLD is not a smartphone!!!!!!!!!!!!!!!!! Im so angry with tmobile.

  • max

    man they should change the cap to a gig or two. if you get this plan, does it apply to all the phones?

  • Anon

    It definitely was not a seamless ‘transition’ that’s for sure there have been many many ‘tzones’ outages the past two months and there was never much of an existing customer notification that all this nonsense was going to happen. The only ‘notification’ I got was tzones wasn’t working (again) called customer ‘service’ and got the big upsell pitch to ‘convert’ to ‘webtooslow’ (webtogo) hung up on them.

  • tollymick777

    so let me get this straight.. if you currently have the tzone and want to purchase the behold to be specific, you will get the internet access or no?

  • Less to share, more bandwidth and less saturation

  • Deliarod530

    M y web2go is gone. Now all I have is a search icon with a magnifier. How do I get web2go back?