Tag Archives: Billing

T-Mobile accused by FTC of adding millions worth of “bogus charges” to customer bills

The Associated Press tweeted out a shock update just a few minutes ago, reporting that T-mobile has knowingly been billing its customers for hundreds of millions in bogus charges. BREAKING: FTC accuses T-Mobile of knowingly billing customers for hundreds of millions in bogus charges. — The Associated Press (@AP) July 1, 2014 The FTC alleges that T-Mobile has been continuing to charge its customers for “premium” SMS subscriptions which … [read full article]

Tonight’s Uncarrier 5.0 event will be live-streamed [link]

T-Mobile’s next Uncarrier phase is going to be unveiled at a special event in the company’s home town of Seattle, at the Paramount Theater. It’s due to kick off at 6pm Pacific Time (9pm Eastern) and run for approximately 1 hour. More importantly, the event is going to be live streamed. If you want to tune in and watch the event as it happens, hit this link. As for what … [read full article]

[Update - Images] T-Mobile changes upcoming: Simplified billing, no prorated charges, and EIP included from first bill

We’ve been hearing little snippets here and there about a few changes that could be coming up as part of Uncarrier 5.0, but one seemingly steady feature on the list is billing. T-Mobile is going to be changing its entire billing system, to make it simpler for customers to understand by including and removing current features. Whether it is as part of Uncarrier 5.0, or not, changes are coming. First up is prorated charges. … [read full article]

T-Mobile Moving New Postpaid Customers To Billing In Advance

Effective May 20th, T-Mobile is making some sweeping changes to their current billing methods for new postpaid customers. Customers are now billed in arrears, meaning you pay for usage after you’ve actually used it. Now, effective May 20th, new customers signing up on the T-Mobile network will be billed in advance for reoccurring charges. This change will only affect new customers to T-Mobile — there doesn’t seem to be any indication existing customers … [read full article]

T-Mobile To Introduce Unlimited Calling To Any Mobile On April 4th, No Contract Required

I have to say, I’m thrilled to see T-Mobile add this to their current rate plan offerings and for such a good value. “Beginning April 4th, T-Mobile will offer Unlimited Any Mobile, a $10 per month subscriber-level feature that includes unlimited calling to any domestic mobile number, including Puerto Rico, regardless of carrier.” Love it. So why choose Unlimited Any Mobile? 1. No contracts required — Customers currently on rate plans with limited … [read full article]