T-Mobile reviews LTE highlights of 2015, looks ahead to new network technologies

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The year 2015 has been a big one for T-Mobile, bringing with it Un-carrier moves like Binge On for saving your data and Extended Range LTE for a network that reaches farther distances and deeper into buildings. Today T-Mobile put up a blog post that looks back at its 2015 accomplishments, and because it’s from Neville Ray, you know that the network is going to be the focus.

T-Mobile is all about having a “data strong” network to support its customers’ music streaming, Tweeting, video calling, and more, so it put its focus during 2015. T-Mo says that its LTE footprint now covers 304 million people, Wideband LTE is available nationwide — and pushing peak speeds of 150Mbps in some areas — and Extended Range LTE service is now live in 300 markets. T-Mo has also been highlighting its rollout in towns that are just recent getting its LTE coverage for the first time, like Sioux Falls, S.D., and Kalispell, Mont., with its “T-Mobile In The Wild” series.

Another highlight of the LTE network expansion is carrier aggregation, an LTE-Advanced feature that uses low band coverage with mid-band speeds to offer a better data experience. There are currently 18 devices on T-Mobile’s roster that support carrier aggregation, including Apple’s new iPhone 6s and Samsung’s Galaxy S6.

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Finally, T-Mo touched on communications. Voice over LTE is apparently being used by quite a few customers, with nearly 40 percent of calls made on T-Mobile being made with VoLTE. T-Mobile also spent part of 2015 rolling out Advanced Messaging and native Video Calling functionality to select devices.

Ray also touched a bit on the future. While some carriers are talking about 5G and running tests as early as 2016, Ray urges everyone to not be distracted by “premature promises” of 5G, saying that there aren’t any standards there yet. Ray does promise that T-Mobile will “bring 5G to the market in a very real way when the time comes.” Until then, T-Mo plans to roll out new features like 4×4 MIMO and 3-band carrier aggregation, as well as “participate aggressively” in next year’s spectrum auction.

There were a lot of big events in 2015 for T-Mobile. Certainly the ongoing Extended Range LTE rollout has been a major part of T-Mo’s year, as it works to combat the notion that its network doesn’t work well outside of major cities. Another major occurrence was when T-Mobile officially passed Sprint to become the No. 3 carrier in the US, which showed that John Legere and T-Mo’s Un-carrier moves were paying off. And considering what we’ve seen from Legere and Co. in the past, it’ll be interesting to see what they come up with in 2016.

What was your favorite T-Mobile moment in 2015?

Source: T-Mobile

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  • It’s been a hell of a ride. So glad I jumped on board at Uncarrier 4.0 and it’s been only getting better ever since. My only pain point has been their website. It’s a disastrous place to do anything in. Every time I log in, my EIP and JOD balances are different, pages don’t always load, preordering and email notifications never work, navigation and the breakdown is a headache and an eyesore, and the mobile app is nothing but a glorified web viewer to the same mess. And yes, I’ve tried it on different browsers on different platforms.

    Luckily, @TMobileHelp on Twitter has been a shining beacon whenever things go awry and they’ve always managed to fix any issues and rather quickly, too.

  • Besides having been a customer for many years, deeming T-Mobile the best value all around, I really appreciate its openness about its future plans, both from the service side with John and from the technical side with Neville.

    Merry Christmas to all and a happy new year.

    • Fabian Cortez

      *Happy Holidays*

      • Trevnerdio

        Merry Christmas, happy holidays, happy Hanukkah, they’re all friendly expressions. Don’t correct people’s kindness lol

  • Omar Cardenas

    I got tmobile finally haha so far here IN los angeles its been AWESOME data is so much better n reliable tha att ever was . Call quality awesome loud and clear also better than att .

  • Bradley Karas

    I love T mobile but they need to start densifying their network in areas. Great speeds are nice but I still see coverage gaps in Tampa where they are supposed to be strong.

    • NexusPhan

      Do you have a band 12 compatible phone? T-Mobile in Tampa was 100% for me. I kept my phone on “LTE only” and never lost signal.

      • Bradley Karas

        Yep

        • NexusPhan

          I was only there for 4 days but my experience was top notch.

      • Bradley Karas

        I have the iPhone 6s and the Note 5

    • I think you have that backwards? Densifying gives higher speeds, which is their traditional strength. What you want is greater coverage right, which is sort of the opposite of densifying.

      • Bradley Karas

        Smh

  • To keep their open position on unlocked devices will require either standardizng their VoLTE implementation or making it really easy for manufacturers to test and certify for use on T-Mobile’s network.

    I really want to get a Sony Z5 (Compact likely) but I’m hesitant if companies won’t be able to easily get certified.

    • Gaius_Baltar4

      There easily would be no issue with this if Google would just get off its high horse and support VoLTE and wifi calling natively in the OS like Apple does

      • Fabian Cortez

        You are spot on.

      • NexusPhan

        It’s so much more complicated than that. Android does officially support VoLTE and WiFi calling natively in the AOSP.

        It’s up to the device manufacturer to work with T-mobile to get it active. T-Mobile requires extensive testing for each specific device.

      • Gmo

        People need to make sure when they talk they actually know what they are talking about. Facts matter.

  • Ascertion

    T-Mobile’s made some serious progress. Possibly the most native growth of any of the nationwide carriers this year (Verizon focused mainly on capacity this year.) But, their coverage map is hugely exaggerated. There’s some areas where they think the cell towers have a 12 mile radius on B2/B4, but it just isn’t anywhere near that availability on a consumer handset.

    • Vince Lagme

      Actually, it wasn’t too much work. AT&T and Verizon both sold their towers to a tower management company. Then, T-Mobile wrote the tower management companies a check to add T-Mobile antennas to the existing infrastructure that AT&T and Verizon used to own. The tower companies are American Tower and Crown Castle if you decide to research it online.

      Once you know how it happened, you can better dissect the recent (and clever) ads. So today, and now that T-Mobile is able to use AT&T and Verizon infrastructure at a discount, it absolutely should be better.

      However, since 1997 and when T-Mobile was originally OmniPoint, customers like myself had to put up with 1/2 the outdoor coverage range as AT&T and Verizon; and also service which worked 25% as well as AT&T and Verizon indoors and through walls. To take advantage of T-Mobile’s new antennas (on Verizon and AT&T infrastructure) I also have to finance (for two years) a compatible phone.

      The maps are a joke. The coverage T-Mobile has on the maps is really only a guess; likely based on distance from one of the leased Verizon or AT&T tower locations. Remember- AT&T and Verizon would NOT have provided their own verified coverage as part of an infrastructure sale. Customers might have better luck figuring out if they have service by using a dart board. :)

      • Fabian Cortez

        You had T-Mobile in 1997? That’s quite interesting…

        As far as maps are concerned, have you seen Verizon’s LTE map? Or AT&T’s and *gasp* Sprint’s?

        As far as leasing space on sites that were previously owned by the duopoly: so what? T-Mobile sold their own tower assets and leased space on them. This is an industry trend and hardly the easy way out that you’d like to portray. Likewise, if “it wasn’t too much work,” why is Sprint still at 280 million POPs of LTE when they own more nationwide low band than T-Mobile?

        • Vince Lagme

          I switched, then I came back.

          When Sprint re-organized, changed the ownership structure (foreign investment) it also issued a spending freeze, and appointed a new CEO. Contractors were free to go work elsewhere.

          Band 12 planning began well before 2015, maybe 2012. They had to save up enough cash to purchase Band 12 from Verizon.

        • Wasn’t t-mobile the first to sell their tower assets? Just another example of the big guys copying them.

      • vrm

        you sound like an at&t shill- too bad at&t/verizon resort to this sort of marketing rather than care about customers. If that is not true then it is incredibly stupid of you to stay on tmobile for so long while dissing them and continually stating how at&t is superior.

  • dtam

    I like being able to receive an LTE signal inside my favorite Thai restaurant and the chinese grocery store

  • Mr.S

    I am glad TMo is pushing forward but their coverage map is totally unrealistic. It shows LTE coverage in places that I have personally verified to have none. It’s either they are mapping cells that aren’t online yet or they just exaggerate the distance the signal can reach.

    • anshephe

      I agree bad thing is who is telling them it’s false unless we call in

    • Jay J. Blanco

      I know for a fact when you are in areas where they say they covered especially with band 2… your phone doesn’t know to search that band for LTE… try restarting it to double verify I had to do this alot leaving the city.

      • Mr.S

        They are only deploying bands 2 and 4 in my area, and the coverage does exist, it just doesn’t extend as far as the map shows. I was checking with different phones, standing out on the street.

        • Jay J. Blanco

          Oh ok I got you.. try calling c.s. and please let them know

    • Vince Lagme

      Yeah, T-Mobile used to show customers engineering-level detail on a map. Then, as I recall, there was a board-room shuffle. Mike, the previous Chief Marketing Officer switched positions. During Mike’s tenure, the maps were accurate, under the new guy, notsomuch. Maps poorly attempt to explain the speed of the service; which is likely best-case scenario (at a time when 95% of customers are asleep).

      All this occured when the new marketing guy (I forget his name, but he is a West Point graduate) came from outside the company. The company decided to change the maps from “Reasonably Accurate” to “Let’s Hope They Don’t Figure It Out Within 14 Days”. As additional pain point problem and disservice, customers aren’t able to make an informed decision using the more accurate, and verified maps T-Mobile used to have online.

      The new T-Mobile marketing guy came from a company that makes consumables that people throw away or put down the drain. The company made Clorox and Glad trashbags where quality is measured in a very different way. What a waste of a West Point Graduate. Go NAVY!

      • NexusPhan

        When is the last time you looked at their maps? They have signal strength gradients again and toggles for band 12/no band 12.

    • PiCASSiMO

      I’m going through Michigan tomorrow. Each time, on my previous devices (Nexus 4 and Nexus 5) we’ve had area pockets of EDGE and NO SIGNAL. I now have the LG G4 and I hope for T-Mobile sake I will have a signal along the Interstate corridor that is shown as being LTE complaint. They had through the end of 2015 to complete their 2G to LTE conversion.

      • newcomer217

        North of Bay City along I-75 you will run into no service in several spots. Lots of holes still. West of Grayling on 72 into Kalkaska is no service 80% of way. Nexus 6 here

        • NexusPhan

          When is the last time you were there? CellMapper, Sensorly and T-Mobile’s official maps all show LTE coverage all the way to the UP on i75.

        • newcomer217

          Thanksgiving for the week

        • NexusPhan

          You’re in for a treat the next time you go up that way.

        • Acdc1a

          Yeah, I can confirm I75 end to end…Michigan’s UP to Miami via Ft. Myes and Naples…still a 10 mile gap on Alligator Alley though what’s up with that?

      • Please, let us know about your experience. The last time I was in the Detroit area, though in most of the urban area the coverage was outstanding, at the airport and immediate outskirts it bounced between 2G and nothing. It seems that band 12 is being deployed at a quick pace, but few phones support it with VOLTE. Yet, I wonder how far T-Mobile has deployed LTE in band 2 in those areas, especially northern MI.

        • NexusPhan

          T-Mobile has deployed no band 2 in northern Michigan. It’s all band 12.

          Any T-Mobile phone with band 12 support also has VoLTE.

        • As far as I know there are NO areas with just Band 12?

        • Acdc1a

          I guess in the Detroit area you have a different experience than most. T-Mobile is in the unique position of having not only their own native coverage but got the old AT&T Wireless spectrum with the Metro PCS merger. In addition they’ve bought and deployed low band spectrum. As such the service is strong anywhere I’ve been.

          Detroit has to be 1 market where if you have any other carrier you’re getting an inferior experience.

        • Just north of Rochester Hills the signal falters to 2G. In Orchard Township it barely registers. As I said, in Detroit proper T-Mobile is strong and blazingly fast, but in parts of the metropolitan area, including its huge airport, it may suffer.

        • Acdc1a

          I just took a trip out to Great Lakes Crossing and areas beyond since I’m in Sterling Heights anyway…I just didn’t see the gaps you mentioned.

        • Good! A couple of years ago they were legion.

          I wonder if the better coverage is due to the deployment of converting 2G to LTE in band 2 or of band 12. Does your phone support band 12?

          Merry Christmas!

        • Acdc1a

          Nexus 6 with band 12…that’s my guess as they bought a large footprint of it. Should have played with LTE Discovery.

        • PiCASSiMO

          Gone through Michigan on Thursday morning, out of Chicago on I94 through Indiana and into Michigan before hitting I96 and going up through Port Huron and into Canada. Admittedly, I can’t remember getting a 2G EDGE or NO SERVICE on both my LG G4 and my wife’s ZTE Axon A1. Surprisingly, in one area I had 1-bar on LTE service on the G4 while the Axon displayed 4-bars. Either way, no issues during that drive. I did not stream music 100% of the time, but on the way back I’ll try to in order to validate I had a continuous signal during that trip.

      • NexusPhan

        I’ve had to do some business travel in Michigan. T-Mobile’s network is absolutely phenomenal with a band 12 phone these days. Definitely better than my Verizon work phone. I was very impressed.

        • I’m with you. I don’t understand the bitching, if the service is bad in your area just switch. Why people complain is beyond me.

      • Luther

        I live in Kalamazoo MI and I also have the LG G4. I have been across the entire I 94 interstate and I can say that they have finally got it all covered. All there bands are being used to do it, band 2, 4, and 12 but it LTE worked for me the whole way. I will say that when I was at the Detroit airport about 8 months ago the service was not so good. T-Mobile has officially launched band 12 in that area since so it may not be an issue anymore.

      • Trevnerdio

        For the record, my G4 was astronomically better than any of my Samsung phones in terms of LTE signal strength. So that’ll definitely help.

    • FILA

      So its not just me with this problem. I experience it to along MD/PA line. I even called T-Moile to tell them this and the only thing the girl said, is it takes 90 days for a tower to be turned on and the map may reflect a future coverage…It has shown LTE for the past 6 months or so, it should of been on by now. And its not even a Band 12, its a old HSPA band. I dont get it

    • Michael Barnes

      I think the maps are engineering estimates not actually coverage sensorly is the only mapping software I know that users map actual coverage

  • DominiMMIV

    Agree. Lots of areas around me that state LTE is there when there isn’t (and never has been) coverage.

  • Zacamandapio

    My area say I have “Good” LTE coverage. However, no video comes thru.
    Same with music even if I have 3-4 bars.
    Whatahekk?

    • Vince Lagme

      Most likeiy you live in an area where Band 12 is the only service available; and it’s overloaded.

      Remember- T-Mobile’s Band 12 (700MHz) is typically engineered to 5Mhz channels, and 700Mhz service makes up only 5-10% of their total airwave rights.

      5Mhz isn’t very much, but they sure are marketing the heck out of it. To compare, unlicensed home WiFi signal is a 20Mhz channel or 4x wider.

      Point is that just because your phone or device can “see” the network doesn’t mean you can use it and get actual service. I remember when Sprint had this same problem– Voice service would come on 700Mhz but data would be delivered at 1900Mhz. Customers could make a phone call but data wouldn’t work.

      Either way, for myself, I’m dropping T-Mobile in a few months when my iPhone 5S is paid off. The call setup time has nearly tripled in the previous months; it’s taking up to 20 seconds. A “call setup time” is the amount of time someone hears “dead air” after they dial my number; the network locates my phone, and the phone starts ringing.

      The only way to fix this (according to T-Mobile Technical Service) is if I turn off 4G and LTE and only use “Unlimited” 2G Edge service plan. That is very counter-intuitive and I’m not really sure 2G speed is the only service I want.

      • Jay J. Blanco

        Yeah tmobile definitely need to add HSPA when they throw up those 700mhz panels… they know darn well they will have congestion issues where 700mhz is the only high speed channel.

        • Vince Lagme

          If they keep advertising the way they are, I think they just need to upgrade everyone to 600Mhz phones for free after the airwaves auction. However, I’m not sure the 700Mhz network investment is paid off yet.

          AT&T (and cricket) is turning out to look better every day… In my area, AT&T is running 7 technologies.

        • Phone Guy

          Who will pay for those 50 million 600Mhz phones? I guess that would cost T-Mobile 32.5 Billion dollars to be exact. I sure hope they don’t do that.

        • Romdude

          At least he didn’t ask for free phone service along with those free phones too. Cause of course, that would have been too much…

      • Omar Cardenas

        20 seconds is nothing to wait haha trust me on at&t i gets JUST as bad or worse sometimes up to 20 seconds of nothing but dead air before it starts ringing i kno i just cancelled att 2 days ago after being with them 4 years so i know.Verizon in the other hand starts ringing in 2 seconds and connects the call instantly thats one thing i noticed when i borrowed my friends verizon phones

  • Matt

    Before anyone begins talking about 5G, the 4G has to be really nationwide, not corporate speak for nationwide.

    • Vince Lagme

      The network equipment companies selected Australia (more specifically Telstra) as the network of choice to work out interoperatability between manufacturers.

      Ericsson and Nokia (whom are working together to build Telstra’s 5G network) are seeing upwards 1GB/s speeds. It’s using a total of 100MHz.

      The trials in Australia built the network with a total of 100Mhz of airwave space. The Telstra network uses a veritable cornucopia of different spectrum bands. (US equivalents of PCS/AWS/AMR and Clearwire) Based on the ongoing Telstra trial, 5G appears most compatible (and likely most ready out-of-the-box) for Sprint and DishNetwork’s spectrum portfolio. The cool thing about DishNetwork is that no one is on their airwaves. They don’t have to worry about legacy technology, subsidizing phone upgrades.

      • Fabian Cortez

        What about Germany and the German government?

        • Vince Lagme

          What about it?

    • Fabian Cortez

      So 304 million POPs of LTE isn’t nationwide?

      • Matt

        There are still large areas at 2G.

        • Vince Lagme

          Yeah… Way too many for 2016. :(
          It just isn’t very sexy to say “I have coverage… now.” and it doesn’t work.

          T-Mobile might as well say “I wasn’t very serious back in the day when we made an executive decision to hire Catherine Zeta Jones, Carly Foulkes, or Jamie Lee Curtis; and put them on the payroll.. But thanks for signing up on a 2 year payment plan!”

        • Mike

          Yes there are even in NJ. It’s a shame.

          -Mike

      • Michael Barnes

        ya there whole states with out any coverage even partners and huge areas here with out native signal

        • Mike

          Where they have no coverage they should just roam on AT&T, that will teach them a lesson and get them moving on this a little quicker!

          -Mike

        • Michael Barnes

          They don’t west va has no coverage even roaming partners I don’t think att is part of the CCA
          But tmobile joined this year so hopefully they will get some agreements
          OR maybe they will wait until after the 600mHz auction and they will deploy it quickly maybe even in 2016
          I don’t think they have deployed the spectrum from ntelos eastern va Hampton Roads to Richmond

      • itguy08

        No. Even the PA Turnpike between Harrisburg (State Capital) and Philly have large gaps of 2G. That does not happen on the other 3 carriers.

        • Mike

          Stuff like this I find unacceptable and likely just internal Tmobile politics. They need a way to gather data from customers and act on that data. A quality app for reporting service issues along with the proper back-end to process this data would be a really good first step.

          -Mike

        • I’m not sure that would make a difference. Do you think they really don’t know where they have service issues? It’s an issue of priorities. The areas with the most users affected (most money) are the highest priority.

      • Raiterio Patterson

        Nope. There are still gaps in North Carolina. I went to Cherryville/Bessemer City Tuesday, had LTE on the way there but dropped to 2G/No Service when I got into town. Disheartening but T-Mobile still has a long way to go in North Carolina

        • Mike

          They have a long way to go in many locations around the country! I too would like to see less BS and more action.

        • There will always be gaps in North Carolina.

        • Raiterio Patterson

          You might be right unfortunately.

        • Kidding, but of COURSE rural areas will be last.

        • Raiterio Patterson

          “extended range LTE for NC, coming 2019…”

    • Mike

      Yeah let’s get everything on LTE at least.

      -Mike

    • Trevnerdio

      Not to mention the 4G spec is technically good for well above 500mbps…but you know how those tech companies are just eager beavers for the hype!

    • Why? They didn’t wait to upgrade all EDGE areas before they started with LTE.

  • Cam Fas

    Now the question is what devices support 3way carrier aggragation on T-Mobile?

    • Ron

      Note 5 does.

    • Sushimane

      Any phone with cat6 but most of the latest phone that came out.

      • Cam Fas

        It was my understanding that cat 6 modems couldn’t do 3 way aggragation but cat 9 could. But I could be wrong so who knows.

        • Sushimane

          Maybe or maybe not. I read on reddit they used the nexus 6 it’s a cat6 and it support carrier aggregations they say cat6 and above will be to use it.

        • Cam Fas

          I heard they support two way aggragation. Not three way but I could always be mistaken.

        • Sushimane

          Yeah me too the reddit post just said the nexus 6 support it. But I’m guessing it’s the two way aggragation. Three way aggragation is new to me. Most likely the cat9 would be for three band aggragation.

    • One will have to wait until next year for phones to support 3 way, but here’s a list for 2 way: http://img.deusm.com/eetimes/2015/08/1327340/LTE-A.png

    • I thin three way is pointless with Tmo, if your get 4 or 2 you don’t even want 12.

  • Gavriel Ostrow

    anyone else thinks the map look like the bat signal? think legere did this on purpose?

    • Toasted_Cracker

      I’m not seeing it.

  • Bill

    When is tmobile going to implement voLTE for BYOD devices?

    • Mike Palomba

      That depends on the phone maker, not T-Mobile

    • Phone Guy

      I have turned my voLTE off. I find it to be worse than a standard call as the LTE is so up and down. I was so excited waiting for voLTE to hit my area and now I’m not sure why.

    • TylerCameron

      VoLTE worked fine on my non-T-Mobile iPhone 6…

      • Cole

        VOLTE only works on phones sold directly through T-Mobile correct? So the Nexus 5X & 6P don’t have it?

        • Acdc1a

          Not true. Latest update on the 6, 5X, and 6P supports band 12 and volte

        • TylerCameron

          My Verizon iPhone 6 on T-Mobile did VoLTE just fine.

  • Dcwiker05

    Still waiting for lte in Denver pa

    • Greg

      Still waiting for it in Morgantown, PA even though tmobile’s coverage map has been showing it as 4G since August. I have a galaxy s6 so it’s not a band issue. Works great everywhere except my back yard (not literally). Called tmobile and they told me end of October 2015 at the latest.

  • itguy08

    Yet the fastest growing county in PA (Cumberland) has spotty service, no new towers, no new 700a, nothing (confirmed with a search of the FCC’s license database )…. Come On T-Mobile buy Cavalier’s stuff already or start building sites!

    • FILA

      Nobody cares about Pennsyltucky

      • itguy08

        12 million of us would disagree.

        And if you’re talking about Central PA, it’s better than the Cesspool known as Philly.

      • Goat

        I love PA. Only where I live we have B12 :D

    • sidekicker89

      what type of phone are you using?

      • itguy08

        GS5. But it doesn’t matter as T-Mobile has 0 700a in parts of Central PA. Cumberland, Dauphin, Perry and north all the way to NY State are owned by Cavalier and T-Mobile has not bought it. It’s Band 2/4 only. And according to the FCC no T-Mobile new towers in 6 months.

        • sidekicker89

          my dad has the GS5, is yours pretty laggy too? The lag on my dad’s phone is so bad that It makes me never want to own a Samsung phone.

        • Jose

          How do you check for new towers on the fcc website

    • I live in Harrisburg and seems to me that the surrounding areas have been great for me. Cumberland County has been fine in my experiences. I work in Valley Green, though and there I only get 2G in my building.

      Saw some Band 12 on the way to Selinsgrove a few weeks ago.

      • itguy08

        It’s decent on I81 but go a little off of that and, say down to Carlisle and south and it goes downhill pretty quick. Wertzville Rd is particularly bad once you get west of 114. It’s not super bad but they have a lot of holes that even Sprint has managed to fill in!

  • Cole

    304 million people covered on their LTE. I wonder what Verizon is currently at? July 2nd, 2014 they were covering 306 million people with their LTE network. T-Mobile was at 230 million July 2014.

    Source

    http://www.fiercewireless.com/special-reports/how-much-lte-spectrum-do-verizon-att-sprint-and-t-mobile-have-and-where

  • dillard jek

    My international note 4 supports voLTE but tmobile doesnt allow byod devices to use it.

    • Haverhill_John

      My Moto x has band 12 and volte and is a BYOD device

    • steveb944

      My N6 supports both voLTE and WiFi calling now thanks to Marshmallow.

      You sure it’s not the bands? Maybe you could flash their radios/firmware.

      • patt

        I suppose his international variant doesn’t have the “enhanced 4g lte option”

    • patt

      my moto X Pure is BYOD,volte works.

      • Omar Cardenas

        Im gonna trust u haha i have the pure x and with at&t EVERYTHING worked fine except volte ,4Glte,3G data worked ,mms worked except volte ,at the store they couldnt do anything customer lady over the phone finally admit it at&t does not allow volte on unlocked phones or any other phone thats not an att branded phone ,i know have tmobile just gotta find my pure x which it gotta be somewere around my house and try it with tmobile . Also do u think volte will work with an unlocked xperia z5 premium? it says it online it supports tmobiles lte bands and that its also HD volte capable .

        • Bryck

          VOLTE works on the X Pure, I can confirm it.

        • patt

          yep AT&T is stupid lol I heard they sometimes can do it if they add your IMEI to their system but can’t guarantee it will work.

        • Omar Cardenas

          i tried that cuz i had an s6 from att the s6 would stay on 4G lte when i made calls ,when i would put the sim card on the pure it was fine with Lte but once i made a call it would switch to hspa ,at the store nada they put my imei in the computer they were helpful but nothing they just told me to call customer service ,customer lady her name was linda and was actually very straight forward she told me it didnt work when they did everything in the att store because att DOES not allow VOLTE on unlocked phones even if your in an volte area . Volte only works on att branded phones, btw i found the phone under my bed popped in my tmobile sim didnt have to fix apn settings nothing did everything on its own and been making calls just fine over VOLTE and pic messaging works ,so far im happy tmobile allows you to use your own phone and everything works unlike att lol

        • patt

          yep even when I was on verizon volte worked so tmobile & verizon at least are “chill” on volte part :D

        • patt

          and about Z5 well as long as you have the enhanced 4G LTE and band12 you should be able to. Don’t take my word for it.

        • Omar Cardenas

          thnks cuz i do like it and it does says it supports lte band 12 .

  • genxperson

    It’s a shame that extended LTE coverage maps don’t seem to be accurate. Currently in West Michigan, supposedly there is fair coverage, but at least my z3 doesn’t seem to think so.

    • Acdc1a

      Nexus 6 works just fine.

    • Acdc1a

      Band 12?

  • eanfoso

    That map is a huge lie, at least in Texas. West of San Antonio you get roaming at best.

    • Acdc1a

      Little tiny Batesville had full coverage December 3rd. What are you talking about?

      • eanfoso

        West of Killeen roaming at best, the stretch to get to El paso, if it wasn’t for my at&t line I don’t want to think what I would’ve done, it’s a life or death issue, mainly because there’s also nothing in this area except fort Stockton so definitely an issue.

        • Acdc1a

          Batesville to the airport and river is my limited experience in the area. I just found it odd the we drove to the middle of nowhere and I looked down to see full signal.

    • Mike

      It’s a joke for the whole country!

      -Mike

      • eanfoso

        Nah I too have an at&t line and in huge metropolitan areas t mobile outdoes with flying colours.

  • Cam Fas

    2015 was a great year for tmobile and 2016 will only get better. It will be a milestone if T-Mobile can announce that they will have the First Nationwide all LTE network. If they could decommission edge and hspa+ before any other network they could advertise the heck out of that.

  • Eric

    Yeah it is showing all pink for Louisiana. I know for a fact I don’t get coverage all over Louisiana.

    • Mike

      Don’t even get me started about the stupid useless T-mobile coverage map. They should be ashamed about saying anything to Verizon or AT&T about their coverage maps. What you see on the T-mobile coverage maps means absolutely nothing! If you really want to get an idea of what their service is like in a certain area you need to go there and check it yourself or ask someone who’s using the service there.

      Tmobile should wipe their whole map and design it based on their tower locations and reach. Nothing else should go on those maps Their customer verified stuff is nothing but a joke and they should be fined for that as false advertising!

      -Mike

      • That’s what the map is based on now Mike. What would wiping it and doing it again accomplish?

  • Mike

    Don’t know what their ultimate for is for adding band-12 and the MIMO antennas that were rumored a while back. There are many locations where band-12 would really make the service more reliable and more usable along with the MIMO antennas. Most customers are using/need their service to work well indoors/in building so the things they speak of (band-12, MIMO) would really help in these situations. Unfortunately they have only deployed band 12 in certain parts of NJ and in parts of other states not sure if the ultimate goal is to upgrade all towers everywhere or just the random stuff they are doing. There are plenty of areas in major cities with poor or no service where these technologies would really help. Reporting any of this to Tmobile unfortunately is a waste. Not sure if it’s the internal politics within T-mobile, lack of the proper tools or what it is.

    -Mike

  • TBN27

    So T-Mobile’s coverage map shows there is extended range LTE coverage in Bushkill Pennsylvania. I am here and there is not even EDGE. Luckily family has wi-if. Problem is wi-go calling doesn’t work either. Weird. Anywho, I am not going to cry because it has always been like this and no network works here except Verizon and their network barely works here too. However T-Mobile needs to straighten out this false info in their coverage map. However because of band 12, I held an LTE connection all the way through NJ and past the Delaware Water Gap

    • tmobile knight

      What device are you using?

      • TBN27

        I am using an iPhone 6S. The wi-fi calling started working at least. The wi-fi here is so so.

    • Anthony Gar

      They are probably flipping the switch on you. Turning off LTE to save power.

      • TBN27

        No. It’s just plain no service up
        Here in the high sticks. It has always been like this since before LTE was ever thought of. AT&T and sprint do not work here either. It is straight up the need for tower or two up here and not turning off LTE.

        • Anthony Gar

          Well, my area has coverage.
          I know this because I have seen it on my phone. I have speed test results from every room in the house and I can get from 10-14 meg of download. I can also make a phone call from anywhere in the house when service is on. Tmobile coverage maps also show I live in a good coverage area here in New Mexico. However, they are either turning off the tower or the tower is broken and they refuse to fix it. In any case, the end result is the same. I have to go outside in freezing weather for a 50/50 chance I might be able to make a call. Data is non existent.

          Tmobile simply refuses to provide coverage in an area that is capable of coverage. They are doing this knowingly and willingly.

          The reason they do this is known only to them. As I said though, my guess is they are too bloody cheap to keep the tower on at times. Perhaps the tower has a budget they have to stick to and when it exceeds what they can spend, The tower is killed.
          Only they know why they refuse to provide coverage in an area that is well capable of coverage

        • TBN27

          That sounds like the need of a tower to help with coverage issues. And if I am correct, it is not easy to get one put up if regulations are in the way. Let’s hope that 600 MHz help with this. As for where I am, when I get back down the mountain, EDGE and LTE will show up. But they need towers up in the Mountains.

        • Anthony Gar

          I wish that was the case but it simply is not. When they are providing signal, LTE is consistent. There are no glitches, it has ping times under 50ms and I have seen speeds up to 14 meg of download speed. This may not be the best speed Tmobile is capable of but it is excellent for my needs. The service flat out works. It works very well from any location inside my home *wnen they choose to provide it* The problem is, they choose not to provide it at times. It literally is just like flipping a switch. Why they willingly deny service I do not know. All I have is speculation and lies from Tmobile in text chat and on the phone. Best guess is they are too cheap to keep the power on in the tower.

        • Romdude

          Anthony, enough please. Are you going to spam each post here now? You’ve said your peace about this powering down of towers conspiracy already.

        • Anthony Gar

          Theory, not disproven yet. I have stated that the only fact is that they are refusing to provide service in an area capaple of supporting service……….for reasons known only to them. Explain how it is a conspiracy.

        • TechnoRealz

          It’s a conspiracy when you don’t mention that the other carriers don’t serve you either.

          This makes you an underserved area not a conspiracy.

        • Anthony Gar

          Amazing how people do not read what has been said. Tmobile is capable of providing service in my area. They are the only carrier that does. They should be taking advantage of this fact. Hell, I’ll shout it out in the local paper for them if they ever decide to be consistent with it instead of shutting it off when it pleases them. To repeat, Coverage maps show excellent coverage in my area. I have seen excellent LTE and voice in my area, on my own phone *when they choose to provide it* The problem is, they choose not to.

  • Anthony Gar

    It doesn’t really matter how many deals he gives when he treats his existing customers the way he does.
    Tmobile shuts off your LTE data when it wants to. I live in Northern New Mexico in the 87532 area, an area that has strong 4G LTE coverage according to their coverage maps. I have also seen excellent, consistent LTE coverage on my phone at home. But, sometimes they deactivate it and blame it on a tower being down.

    If a tower was really broken, competent techs and engineers could repair it fairly promptly. T-mobile refuses to fix it or flip the switch and turn LTE back on. My guess is that certain towers operate under monetary budget constraints. When costs to power the tower are too high, they shut part or all of it down to save money on power usage. They then claim the tower is broken.

    T-mobile is all just smoke and mirrors. They are capable of providing very good LTE and voice coverage in my area but they refuse to do so. Who knows in how many other communities they are doing this in. Pretty convenient of them to claim equipment is broken at a tower when in fact they may simple be shutting off some equipment to save power.

    Stay away from Tmobile at all costs.

    • Guest

      You’re an idiot if you think t-mobile shuts down towers on purpose to save on electrical costs. Please show us facts before you make outlandish claims

      • Anthony Gar

        Says the idiot hiding as a guest.

        • vrm

          troll.

    • Matt M

      Well, marketing does make a difference – it drives new sales. The more sales a company XYZ make, in this case it’s Tmobile, the more revenue. Every new customer helps a little bit with cash flow and opens new door for network expansion and investments. Tmobile has made a huge progress over the last 24 months. My bill is still $100 + taxes for 4 lines and I have much better reception everywhere I go. Thanks to Tmobile I’m able to use saved money to go on vacation. Thanks Tmobile!

      • Anthony Gar

        I guess that makes it ok to willingly deny service to others.

        • Matt M

          Move out from there or switch to Verizon. All T-Mobile customers will enjoy a little bit more bandwidth when you leave.

        • Anthony Gar

          Umm…no actually. I have no bandwidth now so I have none to give.
          For the record, no other carrier offers signal where I live. I don’t talk here for my health. If there were someone to switch to, I would.

        • eanfoso

          There’s no way Verizon doesn’t offer coverage where you live, or even at&t it’s impossible.

        • Ascertion

          It’s totally possible. From a county being completely unreasonable with permits, or cost of service is too high to serve a small number of customers, it’s completely reasonable to believe Verizon has some areas that aren’t covered.

        • eanfoso

          Not saying it’s impossible or a hassle to expand, but I am talking about current coverage. I like t mobile, but coverage wise they can’t compete with verizon yet. I would like to know this guy’s zip code and see this with my own eyes.

        • Anthony Gar

          Come see for yourself. Even the coverage maps are accurate in this case. No carrier shows coverage in my area except for T-Mobile

        • eanfoso

          So to my understanding, you’d rather have no service than a little slower than LTE? Lol first world problems.

        • Hugh Janus

          Except that for your zip code everyone shows coverage.

        • Anthony Gar

          WHere? Not on my maps they don’t. 87567

          The 87567 area is somewhat large. some areas of that zip do have coverage. My particular neighborhood only shows coverage from Tmobile

        • vrm

          either you are on a personal crusade against tmobile or you are trying to earn your keep as a paid troll.

          If you were really upset about service and getting it back, you would either be in touch with their support or change carrier. Trolling here serves neither purpose.

    • Daniel

      I would recommend emailing executiveresponce@t-mobile.com and informing them about this issue. I had a problem in a town I use to live in (citra, fl) and that is how I got the problem resolved. The basic customer support can only file a ticket but executive response can get things moving. They do usually take a couple weeks to respond. I really hope you can get this issue resolved for your sake and for the other customers in your area!

      • Anthony Gar

        Thank you. I will certainly try this.

    • Daniel

      Also backhaul outages are unfortunately very common in rural areas. That is what happened to me in Citra and probably what is happening to you. When the backhaul goes out the tower goes off air. It happened to me several times and I was pretty upset. Thankfully I had connections with the local T-Mobile engineer team and they explained to me what was going on. I highly doubt T-Mobile is purposely causing outages to save money. The equipment in rural areas just does not get priority and gets less maintenance than in urban areas. The cell site most likely has faulty backhaul equipment.

      • Daniel

        I started this comment with “also” because I made a previous comment it is awaiting approval because it has a link in it. Sorry for the confusion.

      • Anthony Gar

        Last night I spoke with one of their “tech” specialists. I guess this is a tier 2 level helper. Anyway, he sounded so sincere and so knowledgeable that I actually believed him. He told me that all three towers were down locally and that they were being worked on. I did not realize at the time that just 15 minutes previous to that I had used my phone in another area and had perfect reception both in voice and LTE. This person from yesterday told a blatant lie, he knew he was lying, and he just kept right on doing it.
        I called back today and it was verified by a supervisor that the individual from yesterday had flat out lied. He was apparently going to be reprimanded, if you can believe that.
        Another lie also happened earlier this week. Last weekend I called to and was told that service would be up and running by 12/21/15. Service was supposed to be up and running on Monday. That didn’t happen and I did discover that engineering had reported things were fixed. That was a lie too. Supervisor I talked with today was incredulous at what has been going on. Maybe things are on track now but given the past history of this company, it is highly doubtful.

        Bottom line is that for whatever the reason, Tmobile has knowing refused to provide service in an area that is capable of receiving consistent and reliable service.
        End of story.

        Avoid T mobile at all costs.

        • eanfoso

          Dude if you hate t mobile this much, why not switch to Verizon? I promise you, no more LTE outages like t mobile, you’d be paying close to twice what you pay for what you use but hey no more missing LTE right?

        • Sam

          Verizon has LTE outages. For two weeks I and everyone else at my work couldn’t receive calls or data. Naturally, it was the week of my wedding, a week I really needed it to work. I called 3 times before they actually opened a ticket with engineering, after saying they did the first 2 times. They were supposed to call when the issue was fixed but they never did. They were supposed to give me a bill credit for the outage but even after calling, never did. Then they jacked the price of my unlimited data $20 a month. That was it, moved all our lines to T-Mobile.

          Oh, and the month before the outage, they deleted my texting package then charged me $154 in usage fees! Tl;dr Verizon has network problems too and they suck for customer service and billing.

        • TechnoRealz

          You need to switch fast!!!

    • mikeZo6

      U are so right they cut people data speed off ! look I tried Vzw for one day WOW WHAT A DIFFERENCE ! nite and day Vzw way better in every area SPEED, SIGINAL EVERYWHERE, great CALL clear, BUT still with Tmo cause their CHEAP PRICE we get what we pay for cheap price cheap service, truth will set u FREE

  • Christina

    While they did improve dramatically the last few years, there are still 2G spots in VA and it’s annoying. Don’t stop upgrading T-Mobile….

    • TechnoRealz

      Not in Leesburg VA where I visited over the holiday & saw my N6P lit up with Band 12 speeds.

      Thanks TMO!

      • mikeZo6

        very slow right

  • I know how to tell when I’m on Band 12… is there a way to tell if I’m benefitting from carrier aggregation or 4X4 MIMO? Do we know what areas if any are seeing that yet? #datastrong

    • Justin Smith

      It depends on your phone. Samsung phones show Carrier aggregation in their engineering menu towards the bottom. There are no phones that currently can use 4×4 MIMO.

      • Thanks I did not realize that was device dependent? Are you sure?

        • Justin Smith

          I’m not exactly certain which part you were questioning, but only certain devices support band 12 all new devices do. I leaned decently that LG phones such as the G4 and V10 also show carrier aggregation, albiet in a less convient way.

          For 4x4MIMO I am certain that no consumer devices support it, as it requires four different antennas inside of a phone, we currently can only fit two, on at the top and one at the bottom of the phone, as adequate spacing is needed between antennas. 4x4MIMO is going to be ready on the network side though, which will improve performance soon.

        • I don’t believe you’re correct. In this article for example, it says Verizon already has deployed 4X4 and Sprint 8X8 It would make no sense if that was device dependant (nor does it suggest that). There must be a benefit even for devices that don’t support it… or why bother?http://www.fiercewireless.com/story/verizon-begins-deploying-carrier-aggregation-20×20-mhz-channels-4×4-mimo-fa/2015-07-24

        • Justin Smith

          I explained the why bother in my other eply that I just posted, sorry for the delay, I just logged in and I don’t check my account often.

        • Can you post a source? If Verizon already has 4×4 and Sprint 8×8 what devices work with theirs?

        • Kaulana1989

          Next year’s Snapdragon 820 devices will have 4X4 antennas built into a new modem that can take six hundred megabytes download and 150 upload brings LTE U many more benefits

        • A chip doesn’t have antennas any more than it has cameras. You mean it SUPPORTS that, don’t see it mattering much. I still don’t get why Sprint has deployed 8X8 Mimo if it’s handset dependent.

        • Justin Smith

          My source is T-Mobile engineers on the T-Mobile Reddit, I can’t find the exact post but I remember it vividly. You might be able to search Reddit for the answer, but I simply don’t have the time to hunt any longer. A device can utilize the extra antennas, but not all at once. A device has more streams of data coming at it at once with 4×4 or 8×8 antenna configurations. Therefore having more capacity and usablity, just not all at once.

  • Jay Holm

    When will 3-band CA be deployed??? I’d like to know that! I’m most interested in the Houston market, and the 45 highway heading south, and Galveston Tx. I use the Galaxy S6.

    • AFAIK, the S6 only supports 2-band CA. As a matter of fact, it seems that no phone supports 3-band CA yet. Next year will be when, they say.

    • eanfoso

      And north of i45, I roam into chanook when heading to Dallas.