Sprint CEO responds to John Legere’s criticisms, says he’s tired of Un-carrier B.S. [UPDATED]

Marcelo Claure

UPDATE: John Legere has responded to Marcelo Claure’s tweets with a few tweets of his own, including one that reads “you mad bro?” and another that says “Isn’t it cute that Marcelo’s been following me on twitter since joining? Now he’s starting to sound like me to get attention – it’s working!”. 

 

John Legere hasn’t been afraid to throw criticisms at Sprint in the past, often tagging such opinions with #sprintlikehell. Now Sprint CEO Marcelo Claure has fired back with some criticisms and a hashtag of his own.

Yesterday Legere criticized Sprint’s new All-In plan, which aims to make a customer’s bill more clear by lumping the cost of a plan and phone into one rate. Legere described All-In as “a swing and a miss,” and in response Claure said that he’s “so tired of your Uncarrier bullshit when you are worse than the other two carriers together.”

In a following string of tweets, the Sprint CEO took aim at T-Mobile’s new JUMP! On Demand program, calling it a “cheap misleading lease” that he says tricks people into believing that they’ve got a $15 per month iPhone lease payment and not telling them that while they can upgrade up to three times, the price of the phone goes up to $27 when they do. Claure ended his rant with the hashtag #Tmobilelikehell, which doesn’t exactly have the same ring to it as Legere’s #Sprintlikehell hashtag.

Claure is taking issue with T-Mobile’s advertised $15 lease payment for the 16GB iPhone 6, which is a promotional price that requires a trade-in to get. Sprint’s new All-In plan isn’t without its own hidden terms, though. For example, the original All-In plan included a 600kbps streaming video limit, though Sprint quickly removed that limit after catching a lot of flak for it. The plan also isn’t totally “all in,” as it doesn’t include the taxes and fees that customers will also incur each month.

John Legere hasn’t responded to Marcelo Claure’s tweets, but given all of the blows that these two CEOs have traded in the past, it wouldn’t be a surprise to see Legere fire back at Claure at some point.

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  • Cam Fas

    Haters are going to hate let sprint hate they are weak and tmobiles network and coverage are expanding my download speeds on average demolish sprint users other then the deprotitization when I get to 21gigs everything else is good at least for the moment

    • steven berson

      I agree. His tired of tmobile bullshit? We can text international, use data outside of the us, wifi calling, unlimited music streaming, roll over data, free hot spot included in plans etc. What has this guy offered? Unlimited talk, text data and a phone for $80 with a 600kbs video streaming speed (which he had to change due to the backlash). Oh i forgot the empty promises to fix there shitty network. Screw you Marcelo! Keep bleeding customers.

      Former Sprint Customer.

      • Ana Peralta

        T mobile so reliable coverage filled with dead spots. Hot spot not a big deal root your phone . Hangouts = WiFi calling international text and call all combined.
        All this can be done on any network so stop bullshitting T mobile fix your coverage.

        • PC_Tool

          lmao..

          “Hot spot not a big deal root your phone . Hangouts = WiFi calling international text and call all combined.”

          Nice spin.

          Jumping through hoops = can be done.

          Yes – it can be done on any network – it just all actually works by default on T-Mo; no “bullshitting” necessary.

        • Dustin Roe

          It can be done but you are breaking your service contract to do it on any of the carriers. Read the fine print before you sign and know what you are agreeing to.

        • gmo8492

          “Fix your coverage”?
          I’m thankful that I get great coverage with T-Mobile but if you think that fixing coverage is as easy than flipping a switch, then Sprint would have done it years ago and not be where they are today. Sprint hasn’t made any significant changes and they’re paying dearly for it.

        • Ascertion

          How are they paying dearly for it? They lost less phone subscribers than AT&T, and they gained over a million customers in total last quarter.

        • gmo8492

          Sprint is still relying on inflated numbers since they keep counting the prepaid subs that left for an addional 90 days. I’m waiting for next quarter results to see how much things have changed.

        • TK – Indy

          T-mobile does this as well. Unpaid T-mobile prepaid plans change to pay-as-you-go after 60 days and stay active for 3 months after that.

        • Fabian Cortez

          T-mobile does this as well. Unpaid T-mobile prepaid plans change to pay-as-you-go after 60 days and stay active for 3 months after that.

          Yet their 1+ million subs. per quarter are coming in from postpaid.

          So saying that “T-Mobile does this as well” doesn’t change gmo8492‘s point about overall numbers.

          In the real world, we call this a straw man argument.

        • archerian

          This is not entirely correct, they have several MVNO users who have 6 month and annual recharges, those users haven’t technically reported revenue in 90 days or whatever the period is. Nor do several M2M and dongle users who keep their service for backup/occasional use with no frequent recharge or activity.

        • steven berson

          No carrier can guarantee great coverage in every place. However in most places where I travel I great reception. Ive rooted & jailbroke my phones in the past. Its a pain to get it to tether to work and sometime it doesn’t work properly. If your unhappy with tmobile go switch to verizon they offer the best coverage however with a large cost.

        • Rorison Meadows

          Don’t live in a shitty boondock neighborhood and you wouldn’t have coverage issues. People that complain about T-mobile coverage are people that live on a fucking farm away from civilization.

        • RLB63

          I have been a Tmo customer since 2002. However their coverage ISN’T the best. Stop attacking others for complaining. It just makes you look tiny.
          I have trouble when I travel. There are areas about 40 miles outside of Chicago that have no coverage. Have traveled east on route 65 and MAJOR areas that have no coverage. Don’t know what they mean my roaming on AT&T but they have coverage in those areas and TMO doesn’t work.

        • Rorison Meadows

          Then go to a different carrier. Complaining when you have choice is idiotic.

        • Car Hound

          Elegant combination of ignorant and rude, meadows.

        • Rorison Meadows

          It’s called terse.

  • Adrayven

    Not sure how Sprint can ride that high horse, when they don’t tell you that tethering isn’t included in any plans and it’s EXTREMELY expensive to get tethering on any of their plans. Like get ready to spend an extra $40/mo just for 3gb tethering.

    • toasty

      Tethering included in all of their new data share pack plans, just not the unlimited data plans.

  • PC_Tool

    lmao.

    Poor Sprint…

    The guy can’t even tweet. “What? 140 characters? What’s that mean? Is it another one of those Simpson’s references?”

    Legere is going to have so much fun with this. Should be fun to watch.

  • Marcelo is just trying too hard and coming out as fake, as if redacted by a team of marketing spinsters. At least John tweets as he speaks in interviews, coming out as real.

  • D_Wall__

    Regardless if the cost go up for some users. The Option to upgrade 3 times a years is what pisses Sprint off. They couldnt turn that many Phones if they tried. The Traffic in the Central Florida Tmobile stores is crazy in the last year. I say lets keep it going. The ones that benefit are the customers.

  • CJ

    I would not take the sprint CEO seriously csuse his English is really horrible. He sounds like a 711 worker trys to lie about everything just to a sale.

    • Nogitsune

      omg….stop. LOL I shouldn’t laugh at this but I di dha

      • Nate

        I know right! LOL!

    • phonefreak

      I cant take tmobile ceo seriously. Tmobile isnt being competitive with the coverage they just bull shitting the breeze by using att coverage for roaming atleast sprint is trying to boost the coveeage.

      • Mike Palomba

        I’m not saying that I always have coverage but in all the time I’ve had T-Mobile I only roamed on ATT one time and it was completely unusable.

    • Kind of ironic that you’re picking on someone for broken English…….

      7-Eleven in your neighborhood is probably hiring, and you seem qualified.

    • Car Hound

      People in glass houses….

  • gmo8492

    Aww I thought Marcelo and John were going to be buddies after Marcelo wished him a happy birthday a few weeks ago. I think John Legere should have cut Sprint a break, but Marcelo is the one full of BS here. The all in plan excludes taxes and fees then on top of that they hit you with some line fee for another $15. They end up leaving you with over $30 worth of fees that makes your monthly payment ridiculous compared to what was advertised.

    • Ascertion

      I agree it’s confusing when everything is different, depending on the carrier. Verizon likes 2yr contracts, AT&T/Sprint has EIP and 2yr contracts, and T-Mobile only has EIP. Either way they go about it, it’s going to confuse the customer, since each customer is accustomed to different plan structures.

    • Mike Palomba

      I hate that pretty much ever carrier except T-Mobile charges a $15 line fee. Even Verizon’s prices aren’t that bad but then you factor in the extra $60/mo (4 lines) and suddenly it’s very overpriced

  • kev2684

    i laughed hard during the beckham all-in ad. claure has a point though. t-mo “simplified” their plans but now it’s even more complicated than the ones they had before the uncarrier moves. they should’ve just kept modifying their new plans from the launch of the uncarrier moves, giving their current customers the same offers as the new customers instead of adding more and more plans that are slightly different from one another.

  • bitbank

    One of the reasons I jumped from Sprint to T-Mobile years ago is their use of CDMA. It means that they have a much crappier selection of phones and their phones are only usable on their network (or Verizon with some hacking). Until the introduction of LTE, their data connections were really slow. T-mobile also has the advantage of roaming on AT&T’s and worldwide networks. Don’t even get me started on the price…

    • Robert Dunn

      Same reason I switched. I remember I had to use another phone when I traveled to Central America (because they use GSM there only), since my Sprint phone wouldn’t work there.

  • Thomas Czinder

    I seem to remember John giving Marcelo hell for their iPhone lease plan saying it was a bad deal since the customer would never own the phone… But now T-Mobile is doing the same thing. Love T-Mobile, but this seems a little hypocritical.

    • Kevin

      I believe the Sprint one though was a 2 year lease. So you leased a phone for 2 years, then gave it back.

      The T-Mobile version while it can be a lease, you can get rid of the phone 3 times a year for something new, then buy it at the end if you wanted.

      • archerian

        each time you get a new phone, its another 18 month lease. not sure if someone who switches phones 3 times a year would wait 18 months to buy the phone he switched to 18 months ago.

        • PC_Tool

          Yup.

          They have options for folks who want to buy their phones (outright, or over 24 months), they have options for folks who want to buy but also may want to upgrade once or twice without buying, and they have options for folks who just want the latest and greatest and don’t care about owning them.

          The great thing about it all? If at any time you decide “this” is the phone for you, and you want to stop making monthly payments, you can pay it off and never ending up having paid more for it than it’s retail cost, from any of T-Mobile’s plans – even on the so-called “lease” plan.

        • archerian

          I know there are choices for buying phones outright or on EIP. My point was wrt the earlier comment “The T-Mobile version while it can be a lease, you can get rid of the
          phone 3 times a year for something new, then buy it at the end if you
          wanted” – so for someone who opts for JoD to avail the feature of frequently swapping out devices, offering the option to buy it “at the end” won’t be attractive as chances are such a person wouldn’t want to wait 18 months to buy it.

        • TechnoRealz

          People who lease – whether cars or phones – understand resetting the terms.
          I don’t know why people think it’s a negative.
          If anything this lease allows you to do it 3x a year. I don;t know any other lease that allows this.

        • Fabian Cortez

          Don’t waste too much time on him.

          He has an [anti-T-mobile] agenda [on a T-Mobile fan site], that’s all.

        • archerian

          You don’t know anything about what my agenda is or isn’t. I do not have an anti-T-Mobile agenda, I only point out several fallacies and shortcomings of several decisions that T-mobile is currently implementing. Everyone in social media goes gaga over every “Uncarrier” change, but if you look at the numbers, they do no depict a favorable trend. Most uncarriers are simply not sustainable for a long period, especially when new additions are poaching with no real loyalty.

          Most Uncarriers that offer some cost incentive add to the financial pressure of the company. T-mobile is over-leveraged to such an extent that it will most probably not survive without an acquisition. Don’t give me all the nonsense about EBIDTA … Debt is piling up and new customers and features like JoD is increasing risk and adding sub-prime customers. T-mobile is crazy about adding subscribers that they do not really think or plan about servicing them properly, not do they look at the huge debt they are incurring for devices and the lower credit ratings of new customers. Several notes are due soon, and DT will not help (in spite of what you think). A large amount of money is needed for the next auction.

          I do not know how long you have been a customer of T-mobile, but I have been for quite some time, T-mobile has been good for me ever since I started with them. But the changes over the past few years have led to an increased customer base, but at the cost of independence. Chances for a T-mobile that survives on its own is low. Any merger will only change whatever T-mobile is doing, and regardless of how much everyone wants it to be, JL will most probably not be given as much freedom as now.

          Whether I pay or not for T-mobile service is none of your business, and it’s mutually exclusive of what I post or feel about T-mobile or its Uncarrier policies. To somehow connect the dots is speculation.

        • Fabian Cortez

          TL;DR: I’m trolling a T-Mobile fan site even though I still have T-Mobile and vehemently despise them.

        • archerian

          Yes, blindly attack me personally while dodging the points I make as it’s uncomfortable to refute facts while a simple personal attack takes no research or knowledge.

        • Fabian Cortez

          Hmm, sure, by your logic, I guess I’ll have to agree.

          But wait, your logic deems it logical to continue to pay for T-Mobile all while trolling a fan site about them. All while posting incorrect and unfactual information in an attempt to stir the pot.

          I could maybe give a pass if you lived in a terrible T-Mobile area but you don’t. You live in Central Florida where T-Mobile works mighty dandy.

          So yeah, we’ll go with that logic…

        • archerian

          There you still go on with nothing but assumptions and personal attacks.

          You live in Central Florida where T-Mobile works mighty dandy.

          Yeah, try saying that to any T-mobile user from 6-11PM in any Orlando mall or crowded place. Speedtests don’t show the full picture as they don’t even connect. Doesn’t have to be Orlando, it sucks on the Spacecoast too.

        • Fabian Cortez

          Yeah, try saying that to any T-mobile user from 6-11PM in any Orlando mall or crowded place.

          Yeah no, “6-11PM” is a straight lie on your part. It’s more in line with rush hour, which “6-11PM” is not. You try so hard.

          Also “in any Orlando mall” is a lie as well. You must not visit The Mall at Millenia much or the other malls, except for the Florida Mall.

          Speedtests don’t show the full picture as they don’t even connect.

          Yet somehow speed tests don’t show EDGE-like speeds either, right? Speed tests only show the high speeds on T-Mobile’s network, right?

          Sure.

          Doesn’t have to be Orlando, it sucks on the Spacecoast too.

          T-Mobile has increased their bandwidth on the Space Coast from 10×10 MHz to 20×20 MHz in areas that were previously congested.

          Yeah, so… i.imgurDOTcom/gQ2XHjY.jpg

          http://www.speedtestDOTnet/my-result/i/1293220895

        • archerian

          It’s not exactly the same as leasing a car. This isn’t just a lease of a depreciating device but service too. You effectively sign up for 18 months of T-mobile service too with each upgrade. If something happens in the next 18 months that makes the service not as shiny as now, you cannot just move to a new service provider like Contract Freedom states – you have to break the device lease. With heated competition, there is no guarantee T-mobile will be offering the best choice in wireless service 18 months out.

        • TechnoRealz

          It’s exactly like a car lease. If my car is sideswiped with a dent, I just can’t turn it back in without some financial ramification before the end of the agreed upon terms. WTF are you smoking. We’re discussing leasing terms not service disposition.

        • archerian

          If my car is sideswiped with a dent, I just can’t turn it back in
          without some financial ramification before the end of the agreed upon
          terms.

          I have no idea where that came from, I never claimed the device damage shouldn’t be penalized.

          We’re discussing leasing terms not service disposition.

          When you lease your car, do you agree to fill gas for it only from Shell and no other gas station? If you found the gas from Mobil to be nearer and cheaper, are you prevented from filling their gas into your car while on lease? No, I don’t think so. For the T-mobile lease, you are allowed to use it only on T-mobile’s network and if you wanted to move, you have to break the lease. My point being, with the T-mobile JoD lease, you are also signing up for an 18 month Service contract too, something that might be materially adverse to you later in 18 months. Is there a “materially adverse” exit in JoD?

    • Eric Blackman

      Tmobile is making it one of several options. There’s a difference.

      • archerian

        Sprint has traditional contract and no contract options too.

        • Andrew Singleton

          if you were to compare the options, side-by-side, there is a clear winner.

        • archerian

          I didn’t say any option was necessarily better, but that Sprint already offered several options – BYOD, Contract, Lease, Installments. Does T-mobile still offer Contracts to non-business accounts?

          From what I see online, Sprint doesn’t have a upgrade & extend lease plan, their usual rate is $60 for UL Plan, and $20 for high end device lease. T-mobile would cost $80 for the same features with no device involved.

    • Nate

      I think too that Tmobile thought they would slap Sprint in the face by launching their own lease program and actually make it a successful campaign whereas Sprints probably did not make much of a splash.

  • Rorison Meadows

    Sprint blows. They keep sinking.

  • lomsha

    He can’t talk, with his crappy data network lmao, he’s just salty.

  • Eric Blackman

    Go home, Marcelo. You’re drunk.

  • Tic for Tac

    I love it…Let’s grab the popcorn and enjoy the tic for tac…Hoping it will be a WIN WIN for the wireless consumers!!

  • Eric Blackman

    Of course he’s tired of tmobile bullshit. It’s costing him money and customers.

  • Nate

    I think it’s awesome that Sprints guy is at least ballsy enough to tweet something/anything at all. That means that at least they are watching and are concerned. Now, when they really start to play, that will be something awesome to watch.

    • taxandspend

      I do too. Verizon & AT&T don’t know how to use Twitter yet.

      • Ford_Thundercougarfalconbird

        They do, but they’ve hit their data caps.

        • Andrew Singleton

          noone can afford those overages hahaha

  • Matt

    Such childish behavior. Sadly, Mike Judge’s prediction in his movie, Idiocracy, is coming true.

    • When I watched this movie a few months ago, I was underwhelmed. Surely, there was a few funny scenes, but overall it was a solid B movie. Immediately afterwards, I turned on to news and tuned into a live report from an IMF meeting. After a few clueless commentary, both correspondents concluded their report by commenting at length about the hair of Ms. Lagarde. That’s when it dawned on me: Idiocracy was a contemporary documentary!

  • Paul Garrison

    It is getting hot at Sprint. Inching closer to 4th place is getting to them.

  • WOP333

    Too funny. The two worst carriers pissing on each other. I am amazed that either one is still in business. As someone who has tried to use both the Sprint and T-Mobile network, I can objectively say that I don’t know how they can legally charge a fee for such a pathetic network that doesn’t work. T-Mobile drops every call. 100% call drop. That’s if your lucky enough to have a signal anywhere. Sprint only drops 70% of their calls. You get what you pay for. Too bad. I would love to lower my bill from Verizon but I need a reliable network.

    • TYLERDERK

      Troll Bait….I never had any problems with my T-Mobile service and I use an ungodly amount of data for me its the best for where I live and what I do.
      P.S I have never dropped a call.

    • TechnoRealz

      Hey Roof – Maybe if you get out of your 2 stop town you can see the rest of the world has better choices & better service than you.

    • lomsha

      That’s just Your experience.

  • archerian

    Claure has a point – the promotional $15 is for only one brand of device and needs a device trade-in, and each time the user upgrades its another 18 month lease.. so if the user upgrades once in 6 months, it becomes a traditional 24 month contract… and breaking it means at least giving the phone back and paying off all the future lease payments.

    • Aaron C

      Yep. This is the first uncarrier program that seems kind of scam-y.

      • Zach Guithues

        No more scam-y than a leasing a car.

        • PC_Tool

          Less, actually – if you decide to keep the car, chances are you’ll pay more than the retail cost of the vehicle in the end.

          If you choose to keep the device, you will only have paid the full cost of the device.

          (This assumes you didn’t jump. If you jump, the payments/lease reset – you start over. Same as any of the other Jump! plans, really…)

        • Dustin Roe

          That is because the auto lease has interest built into it. It allows people to extend the payments over more than 6 years by allowing a 3 year lease then a 6 year loan to pay off the car which many cannot afford with standard loan terms. I am not a fan of any of the Jump programs from T-Mobile. Non of them are a net savings over outright purchase and reselling the phone on the open market and paying for your own repairs(if you lose your phone 2-3 times a year it is a great plan and savings for you). However some people want to have what they cannot afford and the lease option does the same thing for them that it does for people leasing cars. It lowers the monthly payment in exchange for giving up owning the phone in lieu of a right to purchase for a pre-negotiated time and amount. The Amp plan has potential but at this point I lump it in with Jump as a net break even or worse in the long term.

        • archerian

          some people want to have what they cannot afford

          and this is how it all began….

        • Logan C.

          Sure, but rather than dealing with eBay scams, IMEI shenanigans, shipping, paying everyone their dues, etc etc, I throw my phone at a college kid in a T-Mobile store and he magically turns it into the next model of phone. In and out in about 10 minutes. Monetarily no, not worth it, but when you consider the value of my time, much moreso

        • Aaron C

          Actually, it is. I lease cars and this seems infinitely more complicated, particularly when it includes trading in a current phone, promo prices, etc. Car leases are pretty straightforward.

        • dtam

          It’s less….
          phone retail price / 24 = lease payment.

          for 1 select phone only, you trade in a phone (which some have said it wasn’t required), you get $12 credit per month

          you can jump to another phone and rinse and repeat the process

          car leases you have to haggle selling price, value after term, wear and tear, miles, etc
          then there’s the pay only $199 /month lease when you put $4000 down

        • Aaron C

          As I said, sounds complicated. With a car lease, I just negotiate the price, the length of terms, mileage and payment. This three time a year stuff is just bizarre.

        • TechnoRealz

          Why is it “bizarre”?
          It’s allows flexibility.
          Hey if you want strict contractual terms, I am sure some1 out there has 2 year contract you can hook yourself up to.

        • dtam

          I still don’t get how it’s complicated. if you don’t like your phone or want a new phone, bring it back and get a new phone. old lease terms get torn up, new lease term is just phone retail price / 24 = lease payment

          so if this were a car, bring your car back w/o penalty as long as you lease another car with them.

        • LGG4 #FTW

          Not complicated at all, There are rules and such in place to protect the company which is to be expected (regarding damage, loss etc).

          I did it, and I feel great about it. I am a tech head and love to get new gadgets. And in this case I pay the monthly fee (around 25 bucks for the G4 per month, which is the same for the standard EIP.) And when the next HTC etc comes out, I trade. Beats having to pay for the phone and try to recoup costs on ebay etc.

          Seems like everyone is getting hung up on the iPhone promo and not seeing the rest of the program for what it can be.

          Its a great plan, just not for everyone, that is why there are options.

        • zen2k

          Yup. It’s like leasing a Honda civic for 800 bucks a month :)

    • PC_Tool

      JoD isn’t for folks planning on leaving. :)

      That said, breaking and paying off still doesn’t cost more than the device – and you *can* keep it if you pay that (all you end up paying is the cost of the device – which the 18 month “lease” payment and the remaining 6 months you’d have had on a traditional EIP or Jump! plan).

      In that regard – it’s no different than any other EIP or Jump! plan other than the fact that if you *do* choose to give up the device you won’t end up paying the full amount for the device (on any other EIP or Jump! plan, you’d have to pay off the device in full – on JoD, you only have to fulfill the 18 month obligation).

      • archerian

        JoD isn’t for folks planning on leaving. :)

        I’d say JoD is planned for folks from leaving too.

        That said, breaking and paying off still doesn’t cost more than the
        device – and you *can* keep it if you pay that

        yes, I’m aware of the balloon payment, that’s why I said “at least giving the phone back”. But when you break the lease and you want to keep the device, it might be equal to an EIP, but depending on timing, it would be more than the old diminishing ETF.

    • Consider it a tax on the mathematically challenged who sign up for leasing phones and other goods.

      • Hector Arteaga

        If you have the means, then who cares?

    • Very insightful…

      Very insightful, As a result, I will return my lease device…because, clearly we had a different understanding of the lease. Thank you!!!!

      • Fabian Cortez

        Try reading your terms before you sign next time.

    • TechnoRealz

      Obviously you don’t lease or else you would understand that leasees don’t really care about owning or paying off.
      They just care about when is the next time to re-lease.

      • Buy or Lease

        You are Right, I just buy items…(smile)

      • Hector Arteaga

        Same reason for leasing a car. Some people just like to have a new car. Sometimes it is not about financials, it is about peace of mind.

      • archerian

        Correct, I buy devices and tend to use them for two years or so.

        They just care about when is the next time to re-lease.

        True, this isn’t just about the actual device but service too. If sometime during the 18 months tenure the service or pricing for service isn’t competitive as others, they are then locked into it till end of term. One can’t blame T-mobile for one’s choice of device chosen to lease, but if the service terms/price change to your detriment, what choice do you have?

    • By George…

      By George you are correct. I just spoke to a T-mobile representative and was informed each time you upgrade under the lease… agreement is extend.

  • Rob H.

    Its up to Claure to turn the company around. Stop with the our network will be better in 2-years BS. Get more data capacity. Stop with stupid all plans with throttled video bandwidth. Claure is sounding like the duopoly with the crying b/c the competition is starting to heat up. I’m glad I left Sprint 3 years ago when I did. Why, the network sucks, and still sucks.

  • TK – Indy

    Sprint unlimited > T-Mobile unlimited, and video throttle has been removed. It is cheaper and there is no de-prioritzation (throttle). Sprint will win out vs the spectrum-challenged Legere in the long game. Twitter wars are meaningless, but Claure wins vs the morally-bankrupt Legere as a human being.

    • TechnoRealz

      Sure. SPCS will win – in the minds of their 3 customers’ head.

    • Hector Arteaga

      I have both and I must say that Sprint has a ways to go. Improving, but not there yet.

    • ABK1337

      That’s not what my speedtest app says, or nationwide lte speeds

      • Ascertion

        According to NetIndex, Sprint pulls an average of nearly 10mbps. That’s not as slow as the T-Mobile fanboys tend to make it out to be.

        • Logan C.

          9.28, or 25% slower than the national average, just over half of the speed of T-Mobile. And the fun part about averages is 50% of the connections tested are slower

        • Fabian Cortez

          Yeah, see, I’ve brought up averages before to these people but they still don’t get it.

          My “it’s hard for them sometimes to read and/or comprehend” comment is still in effect it seems.

        • TK – Indy

          These people are not T-sheep who can be led around like fools by Legere’s silly antics and double-speak.

        • Fabian Cortez

          These people are not T-sheep who can be led around like fools by Legere’s silly antics and double-speak.

          No. You’re just hanging on to the “Sprint hope” and lack basic comprehension skills.

          Perpetually coming soon™

        • Ascertion

          T-Mobile must block the Edge speedtests, or users can’t finish them because I really doubt T-Mobile is that fast, if you take their entire network into context.

    • Logan C.

      Wrong, deprioritization is written into the new all-in, read the fine print :)

      • Ascertion

        So now it says exactly what the other carriers put into all of their contracts/terms? Got it.

        • Logan C.

          Except you’re subject to it from day 1, not after reaching a certain limit. I’d say All-In customers are second class network citizens, but that would unfairly elevate the rest of Sprint’s customer base

        • Fabian Cortez

          It’s hard for them sometimes to read and/or comprehend.

          I’ve said it before and it looks like I’m right. Sprint definitely replaced and introduced new language that is less favorable.

          There’s no way in hell Sprint was going get rid of their intentional throttling out of the goodness of their heart.

        • Ascertion

          They’ve had those terms since day 1. All of the carriers have these terms. I’m not going to quote it, but they all basically say they will prioritize users/throttle as necessary to manage the network. However, one truth to all of this is Sprint’s never enforced a throttle, while T-Mobile has.

    • Medion

      The real reason Sprint removed the 600kbps throttle – they realized that their network wasn’t fast enough to meet that speed.

      • Jose Hernandez

        lmol! good one!

  • mingkee

    Somebody doesn’t believe in “karma”.
    Sprint is #4 now.

    • Fabian Cortez

      Sprint as been #4 since Q1 2015 results.

      • TK – Indy

        Nope.

      • archerian

        Do you have any evidence to prove this claim now?

        • Fabian Cortez

          tinyurlDOTcom/ptkluhj

          Please keep up.

        • archerian

          Why don’t you read the full article before posting it? The count for Sprint doesn’t include affiliates which is for most purposes an MVNO. Try again.

        • Fabian Cortez

          Why don’t you read the full article before posting it? The count for Sprint doesn’t include affiliates which is for most purposes an MVNO. If you use the numbers from your own link, Sprint still has a narrow lead. Try again.

          There’s a reason they were left out. You know, the very same reason that Sprint uses them to fudge their numbers.

          Again, please keep up with the industry if you intend on being taken seriously.

        • archerian

          fudging numbers? that’s an unsubstantiated claim, touted by JL about the 90 day expiry which has been debunked by the fact that Sprint offers 6 and 12 month prepaid recharges and M2M/broadband plans, resulting in no revenue past 90 days reported. Even T-mobile counts prepaid lines as active for over 90 days.

          In the data you provided, Shentel offers Sprint devices and services and reports nearlly half a million subscribers yet cannot be counted as a Sprint MVNO but the T-mobile count includes affiliates and wholesale partners. Also, nTelos is a Sprint wholesale partner yet it’s not counted either.

          All these companies are publicly traded companies, and the numbers to go by are the ones in their official investor update. If anyone really believed Sprint was “fudging” numbers, it would have been the target of an official SEC complaint.

          Skip the taken seriously part, it’s not like you’re a doyen of the industry but a rabid T-mobile shill.

        • Fabian Cortez

          TL;DR: I’m still trolling on a T-Mobile fan site with zero facts and am sorely ill-informed. I also keep paying them monthly even though I hate them.

        • archerian

          Zero facts? Yeah, I point out the fact that the Sprint count doesn’t include its affiliate and wholesale customers while Tmobiles does and I’m with zero facts and trolling. Yeah right. Just read the fine print in the article once a while.

          Ha, its rich – you don’t know anything about me yet conclude I hate T-Mobile and I pay them. Just like most of your assumptions, you know nothing about this.

        • Fabian Cortez

          Your opinion != fact.

          Hard numbers from respected industry sites that report, not opinionated articles, on facts = facts.

          But sure, keep showing everyone that you enjoy ignoring reality.

        • archerian

          The fact that the Sprint count didn’t include its affiliate count isn’t my opinion but something written in the same link YOU provided. Read the fine print at the end of the table in the article in the link. Shentel and nTelos are counted separately.

        • Fabian Cortez

          Still ignoring the reality?

          Again, exactly what you just said is the very reason why that was omitted in the official count.

          Thank you for proving my point and making this very easy.

  • Christopher Olson

    Just goes to show what despairation brings out in a CEO that’s tired of being beat.

    • Hector Arteaga

      Just for the sake of fairness, does that apply to Legere?

      • Christopher Olson

        I thought about that too but in Legere’s case that’s been his personality as a CEO from the beginning. With Claure it seems like his comments are way too emotional and out of his element.

        • Hector Arteaga

          He didn’t used to act like that as an AT&T exec.

        • Christopher Olson

          No I meant since he’s taken over as T-Mobile’s CEO, at AT&T I doubt he would have been highly regarded with his extremness there

        • Hector Arteaga

          True.

        • Frankwhitess

          That’s because after getting fired from AT&T and him living like us poor folks, he realized what he had to do… And he is making sure he stays on top..

        • archerian

          was he fired? I understood it was voluntary.

        • Frankwhitess

          Fired, voluntary, took a long, very long break,… What ever makes you feel comfortable :)

        • archerian

          actually, in an interview he states he retired quite rich after Global Crossing .. and at a rather young age … unlike us poor folks :)

        • Kiwini

          Its a huge turn off for many. You don’t have to be a bully or jerk to market your product

  • ” J.D. “

    Why was my last comment removed / It was a true statement Posted on FACE BOOK to boot are we getting pressie here ?

    • thepanttherlady

      Why? Because it was vulgar and disgusting and not appropriate.

      • Just Sayin

        You delete comments all the time that are factual. Who gives you the right to say something is vulgar or not? This is a free country, let people say what they want, whether vulgar or not. This is just a forum. If someone disagrees or is “offended”, just move on.

        I swear, America is turning into another Nazi Germany. Just keep silencing everyone until you hear what you want to hear…. It’s okay America…

        • randomnerd_number38

          Pantherlady is a moderator of this website, designated by the website’s OWNERS. The fact that you are trying to usurp her authority and tell the owners what they should do with their property makes you closer to Nazi Germany :)

      • Frankwhitess

        Wait wait… I missed what he wrote :(… Dam.. I hate when I Miss the party..

        • thepanttherlady

          Me too!! He was just expressing how much he loved Sprint using very colorful words. Hahahaha!

        • Frankwhitess

          From his replied, it sounds like he REALLY likes them..( In a sarcastic way lol)

      • ” J.D. “

        Sorry bout that but after all I’ve been through with sprint my anger rages and is very real I hate them with a passion 1200 employees you would think they would make sure it’s handled with kid glove / Not to mention my personal embarrassment

        • thepanttherlady

          I completely understand and your post definitely made that sentiment clear! LOL

      • Thank you…

        Go Panttherlady…Go, thank you for monitoring TmoNews..

  • ” J.D. “

    I’LL try this again without the last line
    ( THIS WAS PREVIOUSLY POSTED ON FB )
    Hey Sprint remember me The guy who took 8 GM dealer ships from you cause your customer service reps were the worst,& most rudest I ever seen plus the fact they hollered at MY SALES REPS ! and drove my secretaries to tears / well guess what I personally been with T-MOBILE 8 ys and the entirety of those Dealerships that I manged are sill with T-MOBILE. Your all ready an embarrassment to the entire industry / AT&T , VERIZON, T-MOBILE are all at 35 to 41 on the nasdaq you are still at 4.50 pathetic you network is still the worst as you hemorrhage customers like a shotgun blast to the gut. To put it bluntly : Your the worst with question !

  • TheRealStory556

    who buys a phone from TMO anyways? that’s what Verizon is for ;-)

    we just upgraded all 4 lines on our Verizon family plan to iPhone 6 64GB models for $99 during the Father’s day promotion, then jumped ship to TMO. TMO pays off our 4 x $350 ETF.

    when you’re ready for your next phones, just switch back to Verizon. upgrade at a subsidy, then port back to TMO and rinse and repeat

    • Frankwhitess

      Lmfaoooo!!!! Thug Life!!!!!!!!! I love how you foundfound that loopwhole

      • itguy08

        Until T-Mobile catches that loophole and makes you wait something like 3 years.

        • Luis Espinal

          Yea I did that last February when etf payments were at the beginning, tried it again…and didn’t think that the same number couldn’t be reused for an etf payout, so it was rejected! The best bet is to go back to Verizon get a totally new number and port that in. In the meantime u could port ur actual number to Google voice and forward to the new numbers u get from vzw that you’ll take to tmo. Once u get the new etf payout just port ur real Google voice number into ur tmo accounts!

    • Logan C.

      Sounds like a really good way to make T-Mobile close the program as unprofitable.

    • AS118

      Gotta call shenanigans on this story, when you don’t trade in a top-tier phone, they don’t pay off the full $350. I think it was like $200 or $150 at most.

      • GersonT1000

        I have to tell you you’re wrong. When my sister and brother in law switched to my account, I told them to do that same thing. We bought some cheap $10 phones at BestBuy (we were in a hurry and couldn’t wait to buy some cheaper ones online) and gave those phones in, and they sold their iPhones through Facebook.

      • TheRealStory556

        wrong. the full amount you get is $650. $350 for ETF and up to $300 for a phone trade in. by giving them a worthless phone i give up the $300 trade in and i just get the $350 ETF payment.

        i just did this so i’m not BS’ing

      • Edgardo A. Soto Rodriguez

        AS118 let him believe his own story. Sound like a movie, actually this process is just a movie from Hollywood. Now it needs visuals to this script so it be a Oscar-winner nominee.

        • TheRealStory556

          wrong. the full amount you get is $650. $350 for ETF and up to $300 for a phone trade in. by giving them a worthless phone i give up the $300 trade in and i just get the $350 ETF payment.

          what part of that simple transaction do you fail to understand?…

    • Medion

      Expect that even if this works, there is a repercussion. the iPhone still uses physically different models for Verizon and T-Mobile (really CDMA and GSM). There are three distinct models of iPhone based on radio configuration. While you CAN use a Verizon iPhone on T-Mobile, there may be limitations in supported frequencies, and I highly doubt the WiFi calling works. (I reserve the right to be wrong on the latter part).

      • TheRealStory556

        without being obnoxious, you are wrong when it comes to the iPhone

        the iPhone 6’s that we got are fully compatible on all carriers, with exception of TMO’s Band 12. Wifi calling works as well. on “TMO’s iPhone 6” Band 12 doesn’t even work either b/c Apple didn’t include Band 12 yet

        • Medion

          I didn’t take your post as being obnoxious (and I did reserve the right to be wrong). Last year’s model had more differences between the GSM and CDMA variant. I just read up on A1549 GSM (T-Mobile and AT&T, among others) and A1549 CDMA (Verizon, among others), and the only difference is the inclusion of CDMA support. So yes, you are correct, they should perform identically.

          I’m surprised but glad to heat that wifi calling works.

      • Roger Sales

        There’s not really any difference between the iPhone 6 on Verizon and T-Mo besides Verizon having the CDMA portion. Apple has complete control over wifi-calling so if any phone would have wi-fi calling work on multiple carriers, its an iPhone(and Verizon/AT&T are introducing it this year anyway). had the iPhone 6 on T-Mo had band 12 and the Verizon one didn’t, this would’ve been an extremely compelling argument not to use it.

    • Edgardo A. Soto Rodriguez

      In whos lala land this soap-opera happen. If life were that simple. Nice theory that won’t come to pass, you think you smart and all but your post sound to good to be true You need to trade in good money phones so they can flip it as you said you did.

      • TheRealStory556

        wrong. the full amount you get is $650. $350 for ETF and up to $300 for a phone trade in. by giving them a worthless phone i give up the $300 trade in and i just get the $350 ETF payment.

        what part of that simple transaction do you fail to understand?

  • thepanttherlady

    Fixed it further for you. :)

    • ” J.D. “

      Thanks again my favorite lady :-)

  • Carlos Garay

    He actually sent those tweets during Uncarrier 2.0, it just took forever to post with those dial up speeds at Sprint

    • steven berson

      Oh snap!

    • Dylan Aarhus

      Haha yeah ikr lmao

    • lomsha

      Zing! Lol

    • Fabian Cortez

      You definitely win the Internet today.

  • thepanttherlady

    “You delete comments all the time that are factual.”

    Considering I’m not the only mod or person who has access to the content here, that’s a pretty bold accusation.

    “Who gives you the right to say something is vulgar or not?”

    See the word Mod next to my name? It’s kind of my job. :)

    • Frankwhitess

      Damm…. You are from the Matrix :(… So much for that date :'(

      • thepanttherlady

        Loved the first one!

        • Frankwhitess

          You never confirmed it so I assumed you didn’t read or you was not from the site.. But now it’s confirmed :(

  • Hollywood J Blaq

    #shotsfired

    #networkdown

  • Hollywood J Blaq

    I don’t care how many customers ahead of T-Mobile that Sprint is, T-Mobile is still light years better, and Sprint had a major head start. It’s sad that the company with the first nationwide digital PCS Network is #4 out of the big 4.

  • Read the fine Print..

    SimpIy said, I appreciate the information from Archeian on this site, that is, the additional details about the T-mobile lease program. At the time, I signed up for the lease, the sales person did not mention the re-lease extension per each upgrade. Since, it is a very new program, I will give the sale person the benefit of the doubt. However, I am returning the device understanding by practice, I like to keep my device.

    • Manny

      It’s not really a new program, just a reiteration of an old one. This could be called JUMP 3.0, and usually with a 3.0 version comes an assumption of a standard knowledge of operating protocols, specifically how a lease works.
      1.) You pay until you don’t want it and return it. (Similar to renting.)
      2.) At anytime when you decide you can purchase the phone outright.
      3.) If you want a newer, shinier, and faster phone simply return the old one, while waiving any owed money that you never put up for the device, and start fresh.

      I find many people still have issues with this system and think they are being misled, but am unsure why, when leasing is a standard practice in the auto industry.

      • Read the fine Print

        Awesome, thanks for the additional information. As stated earlier, in my case, the sales person did not mention the re-lease extension (reset) per each upgrade. However, I return to the store and spoke to the sales person, who was very apologetic…

      • archerian

        If you are a rep and this is how you sell JoD, I can see why ppl get confused.

        leasing is a standard practice in the auto industry

        If you are pusing the auto analogy, I have yet to see an auto lease that touts multiple automobile upgrades within the initial lease period as the main selling point for the lease program itself. Nor have I seen one where the lessee has to drive the automobile only with gas from what the lease company says he’s allowed to fill from and where if he fills from another gas company he forfeits the lease. JoD is not only a device lease but a service lease too.

  • Fabian Cortez

    One of Legere’s replies:

    Think I hit a nerve at end of rough week? ;) Maybe end of the Q is a hard day over there. @TMobile numbers speak for themselves. #comingsoon

    Coming soon™

    • randomnerd_number38

      He’s got a point, too. I doubt Marcelo would suddenly come out swinging if he wasn’t getting close to desperate- he’s mostly taken the high road thus far.

      I’m imagining a very angry Son, veins popping out of his forehead, screaming about all the money these incompetent Gaijin executives have lost him and wondering aloud why he doesn’t just dismantle and sell off the company now(additional scare tactics). Then at the end of the meeting, he screams at Marcello “now if you want to keep this pathetic company alive enough to make something happen, get out there and START ACTING MORE LIKE JOHN LEGERE! Make some tweets calling him out on bullshit! Come up with a clever hashtag! SOMETHING!!”

  • “worse than the other two carriers together”? He can barely speak English and makes $20+ million. Sigh.

  • Paul Garrison

    Claure should stay off of tweeter. He is not making himself look good. Softbank should think about releasing this guy. Makes Sprint look desperate that T-mobile is gaining customers in a record pace and Sprint cannot stop the momentum.

    • Fabian Cortez

      Who knows? It might actually come to that.

  • AS118

    Man, I wish they’d stop fighting with each other and just fight AT&T and Verizon instead.

    • moonoverparma

      Couldn’t agree more.

  • Medion

    JS –

    “This is a free country.”

    No, it’s a website on the internet with international exposure. This is not America. Also, for US citizens within the United States, freedom of speech is primarily about the government’s inability to prevent you from having equal say compared to others in relation to the government (it’s more technical, but I’m not a Constitutional lawyer). The Constitution doesn’t let you say what you want, where you want, when you want.

  • Nick
  • Zach Mauch

    Me: What does #TmobileLikeHell Mean?

    Will Ferral: No one knows, but it’s provocative!

    • Thatguy

      It get the poeple going lol
      Watch The Throne Jay- Z and Kanye

  • Mike

    Any unncarrier amped today or nah?

  • mingkee

    Frankly, why doesn’t Sprint invest the network and migrate from CDMA+LTE to HSPA+LTE and allow unlocked phones?
    This will make Sprint look way better.

    • Fabian Cortez

      I’ve said that before.

      They should have migrated to UMTS (W-CDMA) back during the WiMAX days.

      The second opportunity to go UMTS (W-CDMA) was during their Network Vision. You know, the one where they went to each and every cell site and performed a rip-and-replace.

      For the life of me, I still do not understand why one would rip-and-replace with the same terrible technology (even Verizon has decided to leave CDMA2000 in the dust) when the benefits of UMTS (W-CDMA) are well-proven.

      • maximus1901

        Because they don’t have enough spectrum to run both networks simultaneously during the transition.
        Lte is the future. If this rip replace had occurred 5 years prior, yes it’d make sense to shift to umts.

        • Fabian Cortez

          Because they don’t have enough spectrum to run both networks simultaneously during the transition. Lte is the future. If this rip replace had occurred 5 years prior, yes it’d make sense to shift to umts.

          LTE definitely is the future but Network Vision started in 2010…

          And Sprint most definitely has the spectrum. CDMA2000 carriers are rather small and Sprint has already sold many world phones that supported UMTS 1900 (Band II). Additionally, that 2.5 GHz spectrum is codified as Band 7.

          If T-Mobile was able to transition people over from UMTS Band IV-only devices to devices with a mix of UMTS Band II and IV, coupled with moving subs. from CDMA2000 MetroPCS to UMTS MetroPCS, the only thing stopping Sprint was Sprint themselves.

          I tell you one thing, Sprint would be in a better position today had they moved to UMTS: simultaneous voice and data, faster speeds, VoLTE due to the UMTS fallback safety net, Wi-Fi Calling handover, AMR-WB HD Voice, better and cheaper device portfolio, UMTS would have finally transitioned them over to an unlocked and BYOD policy due to SIM cards, etc.

      • Ascertion

        You’re using Verizon as an example, but Sprint’s doing exactly what Verizon is doing — investing in LTE.

    • maximus1901

      Hspa lte is not required for phone unlocking. The CDMA fan boys were all “sprint could implement sims like gsm operators” but it didn’t intil forced to.

    • WTexas

      Sprint see themselves as being phone sellers first and service providers second. Marcelo started his career by selling phones. They (sprint and Marcel) don’t get it. They don’t understand that unlocked phones are the way to go.

    • JayQ330

      This will happen when the network is completely 4G, then it’ll be easier. If they do this now the CDMA part of the network will just be a waste, it’s the same route that Verizon is taking. Believe it or not, Sprint was gsm in the beginning. But moved to CDMA because it was all digital 3G tech, & I think it was T-Mobile or voicestream who began their gsm network build with sprints unused GSM towers/connections. Everything is going to 4G, it’s a good thing.

  • jj

    Okay, it’s a little entertaining to see Legere get some of his own treatment.

  • Tyler Kirchman

    Sprint is waiving the Add-A-LINE until 2016 then their plans go up 15/Line.

    • Ascertion

      But T-Mobile is Uncarrier, and this stance completely goes against what they stand for.

      • maximus1901

        Stop being childish. Everything that carriers do they do to make money.
        Remember jump 1 (upgrade every 6 months)? It’s gone. Cause the terms were too generous ie TMO wasn’t making enough money on jump 1.
        I swear, you guys that are actually part of the Legere cult need to snap out of it.

        • Ascertion

          I think Legere is childish – I’m not any part of the Legere cult.
          Although, I will totally point out when Legere makes fun of the competition for doing something — then completely mimic their ideas and claim them as their own.

        • JayQ330

          Im just reading down the list of comments/replies & that’s all I see, legere type responses. They idolize this guy, I tried to explain about what real benefits & deals are & how customers “preferred customers” that pay there bills on time should get benefits to save money, not deals to entice your to spend more money…. But knowing his fanbase I’ll be receiving email alerts with angry T-Mobile’rs

        • Ascertion

          I’m with you, but expecting logic from people that idolize Legere is only possible in an alternate universe.

        • JayQ330

          LoL, your right idolize was to strong a word. You’d have to be crazy to do fall in that category.

      • tim

        why Uncarrier? you will stop using phone after 2 yrs? What’s wrong with contract and free phones?

  • Joe D

    The guy is too stupid to use twitter correctly. Rule #1 you never split up your thoughts into multiple messages. The whole art of twitter is delivering a whopper like Johnny always does in a short phrase. So really hes trying to be all agressive, but he comes off looking like your dad trying to be cool.

    • davetmo

      What’s worse? Marcelo losing market share or showing everyone that he doesn’t know how to use twitter. :P

      • guidomus_maximus

        Sprint CEO doesn’t understand mobile technology? Gack!

  • Stefan Naumowicz

    Tmobile like hell? That makes no sense whatsoever. There is clearly a language barrier here, I don’t think Claure understands the “sprint like hell” pun.

  • Alex Pilaia

    Paying $15 for the iphone is a steal of a value. Yes, the price will
    go up in 18 months once the promotion expires, but here is a thought.
    Given the phones that are on there now, who is to say that a Nexus 5
    (2nd Gen) isnt released and added onto the plan in October for a full
    retail of $400 ($16/mo)? Who is to say that the LG G4 (already on the
    list) wont drop in price by $200 by month #8? What Im saying is, the
    phones that are on the list now wont be $27/month 8 – 18 months down the
    line. As long as Tmo keeps adding phones to the list, and allows 1
    year old phones to remain on the list, Im sure this will be a much
    improved upgrade to the JUMP program, even with $8 for insurance. #STFUSprint

    • JayQ330

      That would make sense if your willing to wait until the price goes down on any carrier, if you were to lease a phone on any carrier it’d still cost as much as it’s current price would be & so would the lease, & since they’re not subsidized you would still pay allot regardless lease or retail price. So like I said a lower price would have to be down the line & by the time the price goes down a new better phone is on retail. But on the other hand I like choice and would rather have the ability to lease all flagship phones. And if T-Mobile has preferred customer promotions like, a while year of free service, or $5 a month-with subsidized price of $200 to $300 depending on the phone model, all without renewing your contact without having to switch from a grandfathered plan… Then that’s be something to brag about, fortunately for me I have these options & like you will wait for the 2015 nexus 5 to use the $5 monthly lease + subsidized price. No BS, thanks for some real benefits, & I’m not bragging I’m just hoping you guys notice there’s better options than cheap hype… I’m sure if your like legere though you’d take this as an offense.

    • Stefan Naumowicz

      The idea behind this is people can upgrade to the latest and greatest whenever they want – people aren’t going to be in a rush to trade in their old phone for another old phone

  • Mark

    These little spats between John and Marcelo are hilarious! I bet T-Mobile will surpass Sprint when the numbers are released this quarter.

    Keep it up T-Mobile!

  • lomsha

    Instead of paying Beckham for an ad, Sprint should have put that money towards more network upgrades.

    • JJCommonSense

      Hello!

      • gmo8492

        Can you hear me now?!

    • When something doesn’t work and you call them, their excuse is “oh were working on our network.” They have been saying that for the past 5 years or so. At least where I live.

  • JayQ330

    LoL, legere is right about his imitating for attention rant… Except the only ones that seem to imitate his manchild acts & psychotic eye bulge’s are his T-Mobile fanatics. It’s really a sad thing & I mean really *reality* sad that people actually support this guys actions, & pulls higher costs without upfront notice. “right, GUYS!”

  • notyourbusiness

    Claure is a tool – #TMobilelikehell doesn’t mean anything.

    • gmo8492

      If your read it a certain way it sounds like a T-Mobile promotion… lol

  • Philip

    It is very funny when the Sprint guy use the word “bull sheit” to talk about T-Mobile. Its a attention getter. Just like when Obama mention Rush, Rush keep getting more famous! So stop using those famous words. LOL

  • Sprint SUCKS! I used to be with them and then switched to T-Mobile. Never ever switching back. I get coverage everywhere and great data speeds, T-Mobile is way better than Sprint. UP YOURS SPRINT! :P

  • tim

    yes it is true that tmobile’s jump programs are SCAM! Uncarrier is a bullshit because you will always use cellphone and therefore it is no problem being in a contract and get free phones. uncarrier is only good if you are staying away from cellphone after few months or 2 yrs.

    • eanfoso

      I’ve yet to but a mobile from T ghetto since 2012

    • Nelson Ventura

      So you are saying Sprint is better? With a worse network than T-Mobile and with more rules than a public pool? Un-Carrier is meant for everyone tired of all the bullshit and finally just wants simple and stress free service. Sprint is the worse service and nothing they do is better than T-Mobile. Learn and compare them before standing on one side of the tape.

    • Andrew Singleton

      lots of ranting going on here!

      • archerian

        go sign a contract

        JoD is itself a contract, for both depreciating devices and future service for at least 18 months.

        There is no guarantee in 18 months or more T-mobile will be the most competitive wireless provider. At that point, instead of a diminishing ETF, it is all pending lease payments + balloon payment to switch. I get it that you’re not leaving T-mobile now, but you cannot be sure of it 2 years from now… looking back at how much T-mobile has changed in the past 2 years, other providers could become more competitive, T-mobile might be acquired etc. in the next 2 years. JoD is a contract to remain with T-mobile for 18 months from your last upgrade, so if you upgrade 3X a year, you are looking at a service contract for 2-3 years.

        • Brian Irelan

          The key difference, and the whole philosophy behind “uncarrier”, is choice. JoD is not the default plan the average person will be on. It’s a special plan for people who always want the newest phone.

          It is a contract for people who choose to be on a contract. Everyone else can buy their mid range smartphone for a hundred bucks and be free to leave anytime.

        • archerian

          The key difference, and the whole philosophy behind “uncarrier”, is choice.

          I get it that this is only one option. All carriers offer the same choice wrt device ownership, and leasing was started by others before T-mobile. But specifically wrt JoD, it’s a contract when Uncarrier was all about “Contract Freedom”. It was a service contract traditionally a few years ago with everyone, Uncarrier delinked the device and service, and now they added a contract on the device with stipulation on service. Which is the same as what it was before.

          It is a contract for people who choose to be on a contract.

          I agree, its a contract on a device but with a stipulation of service too. Not many people, and alarmingly store reps know about the fact that each device upgrade resets the 18 month lease. Many think it’s an 18 month term with 3x upgrades a year, lease ends in 18 months flat regardless of upgrades.

        • Andrew Singleton

          i should have said “2 year subsidy-incentivized agreement.” sorry.

  • Happy July 4th…

    Happy July 4th to a Great Nation, as well as, to the TmoNews readers….

  • macman37

    What exactly are Sprint’s plans for expanding their network’s coverage? I haven’t read or seen too many articles when doing a web search. I know that they, just like T-Mobile, want to refarm some of their frequency waves for LTE; but that hardly does anything to give their subscribers more coverage in areas where they have no signal/coverage at all. At least T-Mobile is addressing this issue by purchasing as much of LTE Band 12; whereas with Sprint, we don’t read anything like this at all. The next bad manuever along with this mistake is that they have chosen not to participate at all in the upcoming 600 MHz auction. Which of their current frequency airwaves, that is in use or not, is making them feel so overconfident in being the 2nd smallest national mobile carrier? Their 800 MHz?! Good luck in choosing to use that instead of acquiring lower frequency airwaves like the 600 MHz or any of the 700 MHz airwaves!!

    • Ascertion

      From what I’m gathering, Sprint’s still rolling out B26 (800Mhz) that they have nationwide, there’s some delays along the borders due to IBEZ interference. However, the next major project at Sprint is supposedly Next Generation Network, and involves rolling out B41 onto existing and new sites.

      They also are allowing their users to roam on CCA/RRPP carriers to promote rural coverage in many states.

      However, this is all speculation. It appears that Sprint’s going to announce their network plans during the Q2 conference.

  • guidomus_maximus

    Get under Marcelo’s skin: Check
    Get Marcelo to respond to Twitter posts: Check
    Get Marcelo to look foolish: Check
    Next?

  • Myles Douglas

    For Sprint to be so spectrum rich, why does it seem like they are so slow..